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    Express Flooring

    2.1 (80 reviews)
    Closed 8:00 am - 6:00 pm

    Request quote & availability

    Response time

    10 minutes

    Response rate

    100%

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    Your project with this business is eligible for coverage up to $2,500 when you hire through 'Request quote & availability.' Terms apply. Learn more

    Services - Express Flooring

    Carpet installation

    Floor installation

    Tile installation or replacement

    Express Flooring Photos

    Recommended Reviews - Express Flooring

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    Reviews With Photos

    Living room.
    Ray J.

    The floor was completed exactly as planned. The team was obviously very qualified as the floors came out perfect. And the removal of furniture and reassembly was flawless as well. All accomplished in one day.

    Hand prints from carpet installation
    Robert C.

    They came out to do carpet and hard surfaces. I showed the guy exactly what went where and to replace a threshold in the bathroom. 1st they put vinyl were carpet was supposed to go, I told them and they left it. Plus for me I guess. Then they kept calling to do the carpet when the hard surfaces weren't even done yet. Finally they do the carpet. I had a friend go check their work. They left the back door opened and the ac on 52. They didn't put a door back on , took off the threshold in the master and didn't replace it. Also there are gaps were some of the hard surfaces meet the baseboards and the carpet guys got hand prints all over one of the walls. They did add Qtr round for free put they didn't put it everywhere it needed to be

    My stairs with the unfinished and not flush lip

    If I could give this company 0 stars I would. Negative stars even. We had our stairs and upstairs done in LVP, we wanted no carpet in our new home. This company and their "not contractors but employees" who installed this botched job of stairs has been ghosting us since it was done. The contractor was supposed to come replace a transition piece that doesn't match the flooring and he never came back. My stairs look like a 5 year old playing with legos could have done them. There are exposed staples, holes in the flooring, holes in the walls, caulking is coming loose a week after this "professional install"... $13,000 in flooring and I cannot even receive a call back to have someone come look at it.

    You can see the tape. This is in front  of my refrigerator do everyone can see it!

    They couldn't pay me to do my floors. I wish they'd stop sending me mailers. They've been here 4 times since I had my new floors installed (in August 2022) to redo them. FOUR!!! Now, one of my kitchen planks is pulling up and I had to tape it down. It cuts my feet and catches my socks. Horrible horrible service and company. Do NOT use them.

    Some of the numbers they are calling from.

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    2 months ago

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    6 days ago

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    6 days ago

    Quoted me $10k for about 600 sqft of flooring. A joke and waste of time. 0/10 wouldn't recommend

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    Page 1 of 2

    Ask the Community - Express Flooring

    How to Find Expert Flooring Contractors in San Antonio?

    Contact a local flooring contractor in San Antonio at 855-839-61.11 & ask for affordable pricing options. Specializing in floor installation across the San Antonio area, provide complete flooring services for both residential and commercial spaces.… Read more

    View All 2 Questions

    Review Highlights - Express Flooring

    Remy and Simon were my installers and they took such great care of my furniture and did an amazing job with the floors.

    Mentioned in 2 reviews

    Read more highlights

    Sunn Carpets Flooring America - Marmoleum custom install.

    Sunn Carpets Flooring America

    (26 reviews)

    Sunn Carpets performed exceptional results for our luxury vinyl flooring and stair carpet runners…read more Project management communication and time were right on schedule. We were quite satisfied with the quality of the work and clean up after the job. Our sales provided the information needed for us the make the best value solution.

    So if I had done a review on the first install it 100% would have been 1 star. Apparently I had…read morereceived defective carpet, so it would pull out easily and also the carpet had a pattern stain that you could clearly see once vacuumed. It also had several gaps where the seams met. The installers assured me this was normal and that the seams would fade. I was shocked considering the price we paid for the carpet. Also, I asked a few experts in the area and they also agreed this was not correct at all. Well two weeks later and it honestly looked worse. So I called them back. They "fixed" the seams they said and left. I didn't have a chance to look before they left as I was on a work call. I checked shortly after and same deal. I ended up calling my project manager at Sunn and she came right out to check. Well lo and behold, she immediately could tell something was wrong even though the installers assured me twice that everything was ship shape. She had me send over a piece of the carpet to get tested by the vendor. That ended up being about a one month waiting period. The vendor got back to me and agreed that the carpet was defective and offered a full replacement at zero charge. They were extremely compassionate and empathetic, so it made me feel much better since the installers made me feel like I was going nuts. So we got the second install done on the carpet and it is MUCH better. There are still issues at a couple seams, so I am not 100% thrilled. But it did take care of the major issues we had. To be honest, I was pretty surprised the whole time that the GM or owner of Sunn carpet didn't follow up on this at all. The only thing that saved them from a one star review was their project manager to be honest. So I am so appreciative of her help in all of this. But I do think that better quality control would help this company a lot. Also, a follow-up after install to ensure customer satisfaction should be standard. But it is what it is. I would be a bit hesitant to use them for my next fooring project given the circumstances. But at least it wasn't left in the state of the first install. DM me if you would like the first or second install pics. If I posted the first install pics here I think it would severely hurt this business, so I refrained from that.

    J & R Tile - Mis measured

    J & R Tile

    (10 reviews)

    We hired J & R Tile to have a forensic report prepared regarding a kitchen/bath remodel that we…read morebelieved to be unacceptable. Visually we knew the work was bad however after report was completed and sent to us, our suspicions were confirmed in the 37 page report that the work would have to be completely removed and redone by a certified and qualified contractor. We submitted this report in court as we had to sue previous contractor. The judge ruled in our favor. They are a neutral third party with extreme knowledge and expertise in their field. We hired them to be fair to all parties involved and we feel it was a great decision. Highly recommend!! Erin and her team were professional, thorough and communicate in a timely manner. Worth every penny!!

    I work in a tile showroom and would look no further than J&R Tile to get the job done right and do…read moreit beautifully. I have had the pleasure of working with Erin and her team on many projects over the years. When I recommend J&R, I know the job will be done correctly. The tile installation game is a difficult one to navigate, often a tile job is given to the lowest bidder and many people do not understand all that is required of a flawless installation. Make sure you are comparing apples to apples, do your research and ask questions. I promise the bid and the work you get with J&R will be thorough, warrantied and utilizing the best in setting materials and installed by a highly skilled team that are constantly learning the latest the industry has to offer. I have learned so much from this company over the years and grateful to have a trusted trade partner that takes care of my clients!

    The Tile Shop - Uneven tiles

    The Tile Shop

    (18 reviews)

    $$$

    We are looking at remodeling our bathroom and are just in the very beginning planning stages. We…read morestopped here to check out their tile selection and were not disappointed. I love the fact that throughout the store they have examples on display of actual tiled "environments" such as bathrooms, kitchens, mudrooms etc. I'm a very visual person so this really helps to see how things can be put together. I thought their selection was really good and the staff was very helpful with questions we had but they didn't hover over us since they knew we were just browsing and trying to get some initial ideas. Though they were close enough to answer questions when we had them. Prices seemed in line with other places we had checked out. Looking forward to exploring more through this process. Loved the fact they were open on a Saturday!

    I would not recommend The Tile Shop to anyone. The quality of the installation is unacceptable…read more When walking on the floor, the tiles are uneven and lack smoothness--you can clearly feel raised edges underfoot. Additionally, several tiles are already chipped, despite being newly installed. When I requested that someone come out to evaluate the work, I was told that as long as it meets basic code requirements, nothing can be done. That response is extremely disappointing. This is not just about meeting minimum code--it's about delivering quality workmanship. Anyone can take off their shoes, walk across the floor, and immediately feel that something is wrong. It feels like once payment was received, customer satisfaction was no longer a priority. Overall, this has been a very frustrating experience.

    Express Flooring - flooring - Updated May 2026

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