This wouldn't be a bad business if you could call and talk to a person about problems you had while doing laundry. Today I did 3 loads of laundry - I used my card to pay - 2 loads started right up - the change machine kept 20$ from a customer ( it just made a grinding noise) I ran to the store to get change - when I got back 2:machines had 3 minutes and the 3rd had its door open - I shut the door and hit start it wouldn't I checked my card - it had been charged 3:times - I called and your phone system isn't meant to actually the help any one and the sign on the counter showed almost 3 hours before someone would be back to help. - by the way I've tried 3 times since I've been home and I still can't talk to anyone So do I decline the payments and wait to be contacted? Do I hope that your machine is smart enough to correct its error -;I know I don't want to be wasting time trying to get something corrected that shouldn't have happened Boostccc@gmail.com read more

Very clean machines and facility! Friendly staff. Can use credit cards or cash. At the time you could try their fragrance free soap.

I always come here to do my laundry but never on Sundays today July 6 th I decided to do laundry I barely was done added the soap to the machine a worker name Bonnie. Come to me not very friendly asking me to take the bottle of soap down I asked her what was the problem she said I don't suppose to leave nothing on top of the machine she didn't if I was done adding the soap to the machine so it will be my last time here there many choices I can go to do my laundry I just like to come over but no more I can't said thanks for the good service though it was good for the lady 5 years till today but I can said they need to hire better customer service people or they gonna loose lots of people just saying read more

I used to visit the one on Lancaster and felt safe there. It used to be super clean and tidy. I went in this past Saturday, and the attendant did not greet me. She ignored everyone in there and just sat at her desk in the front folding laundry. The place was dirty, garbage all over the floors, washers were dirty with laundry soap spilled down the front of several of the washers. The place looked like it hadn't been cleaned at all that day. The staff used to go around and keep up on making sure things stayed clean and encouraged people to clean up after themselves. It's very disappointing this place has went down hill so badly. read more

If you are in Salem, Oregon and need to do some laundry this is the place to be. The attendant, Jose, is on top of everything, keeps it very clean which is important for COVID19. He is also very kind and approachable. Very good establishment! read more

Express Eco Laundromat - Laundry Time - Laundromat Near Me - Salem, Oregon

Clean modern machines that use coins or credit/debit cards, cool! A very nice and helpful attendant, wifi, restrooms, the fastest I've ever done laundry. Dryers work super great! read more

I like this place, they have quality washers and dryers. However, a lot of people who wait here DO NOT KEEP THEIR MASKS ON. And the attendants aren't always there so there isn't much enforcement. I'm not getting near anyone within 10ft of me indoors who is not wearing a mask right now. So I had to wait twenty minutes for two non-maskers to finish having their conversation in front of my dryer. Just a heads up to bring your Lysol disinfectant spray with you here. read more

We made a stop here because wife wanted to wash and dry a new comforter... Young Gentleman in-charge was very friendly and helpful when we asked him questions. He explained our options and gave us instructions on how do use the self service machines. Very clean place with modern machines that accept credit and debit cards...Plenty of ample parking...Located on Lancaster Drive behind the Arby's and Taco Time...They have Wash and Fold Service, Free Wifi and they have Giant Washers that can handle loads of up to 75 lbs. read more

Hoy 04/28/24 7:30pm me vine a secar la ropa y el señor que estaba trabajando no me dejó usar la secadora se puso mala onda conmigo yo creo que eso no es justo. read more

Holy smokes his place is the Rolls Royce of laundromats as far as I am concerned. The spot is super clean and actually has an on site staff member who ensures that it stays that way. The machines are top of the line and incredibly efficient as well as thorough in cleaning your clothing. Running out of change, no worries you can use your credit card in the machines and finish the job. They also offer a service where they will wash your laundry for you and have it folded and ready for you to pickup. Great spot, I do think this is the future of laundromats and I like what I see!!! read more

I just wanted to leave a review about one of the employees that work here, very grateful to having a nice chat with her, made me feel better after not having a good week. Mary is an exceptional employee who works at a laundromat with great dedication and professionalism. Her attention to detail and commitment to customer service stand out in a field where these qualities can be hard to find. Whether you are a regular customer or just passing through, Mary makes sure that you feel welcome and comfortable while using the facilities. Mary has a warm and friendly demeanor that puts customers at ease. She is patient, understanding and always willing to go the extra mile to ensure that customers are happy with their experience at the laundromat. Her positive attitude and approachable nature make her a joy to interact with. Overall, Mary is a valuable asset to the laundromat and a pleasure to work with. Her commitment to customer service and her technical skills make her an ideal employee. If you are looking for a reliable, knowledgeable and personable person to assist you with your laundry needs, Mary is the person to see. read more

This place is ALWAYS packed. You have to wait most of the time for a washer, people take up 3-4 washers at a time and aren't there to take it out when it's finished. Place is very clean, the staff does a great job. It's the customers who ruin it. read more

40 minutes ago I love eco express. Jose on Lancaster is super nice, honest and clean. I loved it before covid 19. And even more now. Jose cleans constantly! Thank you Jose! read more

Clean, great equipment, friendly and helpful service. Large machines that accommodate anything you need. Will come here again.

Great prices, they take debit card, a lot of washers and various sizes. Dryers will dry a double load on 50 cents. I'm saving about half of the money from the last place I was using. A lot of parking, clean, friendly. Also a bathroom available. Best I've found so far. read more

This is the best laundromat in Salem, hands down. The man that's always there is polite, helpful and always courteous. It's always clean. They provide amenities for clients like soap, dryer sheets or liquid fabric softener. I believe there are a few more scattered throughout Salem too. read more

This laundromat is extremely clean & well taken care of! The gentleman who works there M-F is so friendly & helpful. Enjoyed going there when our washer decided it was done ‍ read more

This is the very first place I have ever been to do my laundry, the first I've ever needed this place. The washers and dryers are awesome, a little hard to understand at first so I recommend getting help. But it is clean and there are extra supplies for sale in store, as well as a few areas to fold/sort laundry. read more

WILLIAM WILLIAM WILLIAM GIVE HIM A RAISE!!!!!!! Huge help for a first timer as myself he went above and beyond expectations!!!! I will definitely be returning here I loved loved it and I hate washing but he made my experience fun! Thank you William ! read more

Easy to use washers and dryers and the costs were comparable to the Red Lion Hotel where I was staying for a few weeks. Free wi-fi was great too and there were some seats to relax in while the laundry was going. read more

More than I expected for a laundry mat, dryers are cheap but the wash is where they get you. Don't plan on going Saturday morning, pretty crowded. Had to sit in my vehicle to wait for my clothes. The place was clean and the worker was pretty helpful and friendly. read more

I had one of those ruggable washable rugs to wash and tried this laundromat and - wow - this is really nice. Nice clean equipment and you can use your debit card, so no pocketful of quarters. The driers are also heat adjustablee - High, medium and low. Awesome! Already know what i'm going to wash next! There is a manager onsite for help and to make sure no one is there that shouldn't be. read more

This is a great place. We dropped off our washing and Jose said yes give me the day and it will all be done. Well it was - all neatly folded with my washing in one bag and my wife's in another and my shirts on hangers looking like they had been ironed. So good that I have kept them on hangers in our car while we travel around Oregon. See the photo of how we received our washing all packed up on the cart. Don't hesitate and i didn't think it was costly for what we had done. read more

Very clean, big washers, dryers are fast. They do take coins and credit cards but here's why they get the 1 less star, if you are using your credit card they put a $15.00 hold on it for 12-36 hours, 3 washing loads that's $45, if it falls off tomorrow no biggie but if it's 3 days that's pretty crappy. On a pretty hefty time crunch so I didn't have time to go to another laundromat! Outside of that it's a nice clean place. read more

This is by far the best laundry in Salem, but only when the attendant Jose is on duty, he is friendly, efficient and always busy. He helps us with all the questions and is so respectful to everyone. I will not come when he is not here as I do not feel the safety I do with his presence, he keeps people out that should not be here. I was here last week and he was not and I left and went to another place with an attendant because of these reasons. This is the only laundry service I use in Salem and I drive 26 miles from Dayton because Jose keeps it clean and is here. Just saying I over hear others saying when no one is here on duty don't like coming. Have a blessed day to all... read more

It was a most excellent experience! Well, as excellent of an experience doing laundry can be. Lots of machines offering a full range of size and capabilities. (Electrolux equipment). Machines take quarters, credit cards, and a barcode option. Eco-friendly, requiring less water and soap. Free Wi-Fi! Super clean. Vending machines. Lots of folding tables. Also offers a drop-off dirty/pick-up clean option. When the need to leave the house to do laundry arises again, I'll be back! And, you can't go wrong with PopcornFetti practically next door! read more

Express Eco Laundromat - Laundromat Near Me - Salem, Oregon

A little pricey BUT clean, new machines (Electrolux) that are extra large. Machines take credit cards as well as coins. They offer wash and fold service. Attendant on duty, very nice and polite. read more

Jose is the best!!! Very helpful and courteous. Haven't been to a laundromat in a very long time. He made me feel at home

This place was awesome, I mean it's a Laundromat, but the attendant was sooo helpful, she was polite, and did a great job of listening to me talk.. Such a wonderful lady. Oh, by the way the laundromat was clean, inexpensive and I was in and out in less than an hour. Best place in town, kudos to management for finding such a great person to maintain you facility. Deserves whatever you pay her and then some. read more

I first came to this laundromat when the laundromat closest to my home was down for maintenance on my laundry day. As soon as I walked into Express Eco Laundromat, Location ID: 01, I noticed how much more advanced this place was compared to my old laundromat. This place even had an app option I could download and use to communicate with the washers and dryers. Fabulous! I noticed right away that when my clothes were done in the washer that they came out barely damp! Super efficient cleaning and the spin cycle on the washer got tons of the water out of my clothes before even putting them into the dryers! This evening I was having trouble with the app and 1 particular dryer out of the 3 I was using. I would select the dryer in the app, hit the start button on the dryer, and it would not add time! I saw the $0.25 come off my account but the dryer did not increase the 7 minutes I paid for! I called the Service number and had the privilege of texting with Sarah. She tried to send a start signal and for some reason we weren't able to get it to start. I asked for a call and spoke with Eyal. I told him I switched dryers to one of the other two that were working for me. He advised how to do this with far less headache! Before, I was using the app to find the dryer and hit start to go to that dryer and hit start there. Only adding 7 minutes at a time. I repeated this process over and over until I got to the desired drying time, about 35 minutes.. Meaning doing this 5 times for each dryer! Oh my! So Eyal explained it. 1. Begin with the dryer by pre-selecting the time, such as 7 minutes for $0.25, 14 minutes for $0.50, 21 minutes for $0.75, 28 minutes for $1.00, and 35 minutes for $1.25. After navigating and selecting the option I needed by pressing (-), I then.. 2. Use my app to select the same dryer and hit start. The dryer reflected what I needed, example I pre-selected on the dryer to be 28 minutes for $1.00, then lastly.. 3. Select 'START' on the dryer and it worked! The correct drying time was there and the correct amount deducted from my app! Sarah and Eyal were so very patient with my ignorance as I was missing the pre-selection step on the dryer completely! I went back and tested the dryer I had trouble with previously and followed the steps Eyal provided me. It communicated with my app and started without any issue. This is only my second time coming here and unfortunately I am here late when a tenant is not on premise. I cannot thank those two enough for walking me through the process and helping me. I recommend this laundromat and their superior service!!! Will be back in a couple weeks!! read more

Just bought a comforter that wouldn't fit into my dryer so I headed here. I was not disappointed. New washer/dryers with giant sizes and the ability the pay by credit card: who could ask for more? And free WiFi. read more

After a laundry room flood, I washed everything that I used to dam up the water from traveling further in the house. The guy running the show at Express was so helpful! I had no idea that laundromats had become so sophisticated! Laundry done in record time and so reasonably priced! Mind blown! read more

Jose, the attendant is great. He's friendly, hes makes sure customers are getting what they need. He does my laundry no problem. The spot stays super clean. Never have any problems. I like I feel safe leaving my laundry there if i have to step away. read more

Not only is this laundromat clean easy to use and fast but Jose is a friendly smiling face anytime I go there remembers customers and makes sure when I drop my laundry off for wash and fold I'm in and out quick and he's got the rest took care of thanks hose and everyone else at express eco Laundromat read more

This place is really nice, clean, lots of washers and dryers. It was close by the fairgrounds where we were attending an Airstream rally so lots of our folks were using the laundry. The attendant was helpful for those using credit cards. read more

What a surprise. A super clean & spacious laundromat. As a traveler I've frequented many such establishments, & this is far and above the best. Washers & dryers are very modern & efficient. Staff is on hand to walk you thru the process of use and friendly. Card slots & WiFi a bonus. I recommend this place to anyone in need of a laundromat. read more

showed up at 6am to do laundry almost 7 still not able to get in false advertising of hours

This company is great! Who has ever heard of customer service at a Laundry place! The expression, " once you go * you never go back" yeah that one. That's what you'll be saying when you stop in to a Eco Laundry. This place actually has everything(wifi, restroom, tables, ect) and it works right everyday. Have been here probably 6-7 times and have not had a single issue with anything they advertise, like the other places round town that can't figure out their own wifi or if what machine you put your clothes into actually work, blah blah blah WE all just want it to work like it is supposed to and this company NAILED it! Once you go Eco, you'll never go back!!! read more

This is the cleanest laundry mat I've ever been to! It has brand new machines that are very efficient. There are several folding tables and it is a spacious location. The machines take both quarters and credit cards and the employees are friendly. Definitely a place I would go back to! read more