David helped us out with painting some patches after some plumbing work. He was timely, efficient,…read moredid a great job, and charged a fair price. We would happily work with him again!

I have had them do multiple houses for me. Fantastic company to work with. Good communication and…read moretimely work too.

I'm shocked at the other review here (one star!) Keith did our roof in 2015 professionally and…read morecourteously, and at a good rate. After the recent hail storm, he came to give us an estimate (very fair) and said if we could wait until the off season, he'd give us $600 off -- all of this in writing. We found him friendly, responsive and efficient. It was the insurance company who said we needed a new roof, not Keith, by the way. Actually, my husband didn't think the damage was extensive, which is why we are happy to wait until the fall since Keith is so busy.

What a fantastic company that supports local people all of the time! Their project managers are…read moreawesome, and they really helped me make sure my home was repaired the right way! If you had a problem they would go above and beyond to make sure you were happy!

PLEASE READ BEFORE CONSIDERING TOBIN: 1 star isn't low…read moreenough. My elderly parents had a small area of their basement that had water come in. This might have been a 4x4 area at MOST. Myself, and my 85 year old father pulled the carpet, removed the carpet pad, and moved one piece of furniture. We had two fans ourselves (one being industrial) that we put in the area, and then called Tobin. They came and supplied a dehumidifier and a couple of fans. Tobin stated that it would be around 900 dollars. Which seemed reasonable because we handled most of the hard items. The following week, the dollar amount was paid in full, and the fans were removed. My father then received a phone call stating that what was just part of the amount. They wanted $2200.00 more! They stated they have two separate departments. One that tears down and one that puts it back together. This is not agreed upon verbally. Then claiming there are two separate departments when this was NOT communicated upon arrival at the house. Their invoicing practice is fraudulent and dishonest. I will NEVER use them again for any business. I recommend ANYONE ELSE in Idaho Falls. Don't bother having the owner respond to this review. Update: Tobin's owner visited homeowner and reduced the bill.

We hired mark to install a shade for us. Its was for a 15ft sun window. He did a great job had…read morethe job done in an hour. Very reasonably price. Very polite and professional. We will definitely use him again if we need something else done.

Mark installed a kitchen faucet for me. The guy was right on time, super communicative and very…read moreprofessional. Installed the kitchen faucet in less than 45 minutes and was done perfectly. He even charged us less than we were quoted. I would recommend him to anyone and will definitely be saving his number in my phone!

I am updating my review, not because of Rockwell but because of one of their subcontractors. For…read moreone reason or other, my heater ("Quality (horsepucky) heating) has gone out every single year without exception. Winter #5, I called another repairman. He kind of scoffed when I mentioned "Quality" and with obvious reasons. So repairman number 1 cleans it all out, gets it running again and says they will order yet another flame sensor. Meanwhile, Greg, who incidentally, has been quite kind through all this, calls Quality to come out. I want someone to get to the bottom of the issue. Twenty years in my condo, never saw a single heating issue. Now I have issues every year, probably due to poor install. So Quality comes out, replaces the sensor that I've already paid $90 via the other company and I get a bill for $89. I pay the $89 but I'm ticked and tell them as much. Then lo and behold, they decide to send a bill to include $80 for the flame sensor!!! I'm livid at this point and call and the creep is flippant and rude as hell having no qualms whatsoever about the additional charges. Rockwell is awesome and I love my home more than I can say. But they definitely need to cut ties with heating company. The company is totally dishonest and greedy.

Dont waste your money. There warranty and customer service after the sale is non-existent. Lots of…read moreblame game and talk. If you wanna see shitty work drive by the home in hidden valley 3rd house In on the north side brown house. Take a look at the siding above garage doors. Two different color and keep in mind this is a new build. Also the gutters are crumbling and rode is sinking causing water the back up. Yet again. Rockwell is blaming the city and yet as to be fixed. Still waiting after a year. Rockwell is a joke. Just run and do it fast

Allen was super helpful in a fireplace removal / remodel job. He's very knowledgeable and easy to…read morecommunicate with.

We have owned a duplex in CDA for about 15 years that has always needed a new roof. We finally had…read morea good set of tenants on both sides with steady income coming in. It was time to replace the roof that was perilously old after a large windstorm blew off a patch of shingles. Our contractor put in a huge bid, hoping that our insurance company would simply write them a check. Didn't happen. I did an extensive review of roofers in the area and settled on North Idaho Exteriors and one other. Both jumped off of the page. I had solid bids fairly quickly from both companies. Chris Haley reached out to me and sent me all of the information. Chris noted to me that they couldn't get started on it for 3 months but would send a crew out to cover up and patch the exposed area of the roof. A huge help! Wil McGuire called me and let me know that they were going to knock out the roof the next day. I was impressed that they were able to finish the whole project in a day. It makes it much nicer for the tenants. Wil kept me informed of the progress throughout the day with copious photos, videos, and explanations. Sadly, all of our plywood sheeting needed to be replaced as it was very soft and rotting out. There was also a ceiling joist that was in need of repair. The whole tear down and installation was finished within the day. The only downside was the extra cost of the plywood (which I had anticipated). Chris helped me out and matched the other bid that I had received to help soften the blow of the additional cost. The communication process has been amazing. Chris and I have had many very nice conversations (talking about baseball and our kids). Makes it nice when you have a personal connection in addition to the business transaction. Very nice, smooth, and easy transaction with a very high quality, warrantied, roof. I highly recommend!

I highly recommend Chris and Jim for North Idaho Exteriors for your roofing needs, they were…read moreawesome to work with!! We recently bought a home that desperately needed a new roof and mold remediation. The mold issue was a huge health concern for us since we have three very young children and I have asthma. It was urgent to get the roof done ASAP, since it had to be completed before they could start on the mold issue. I talked to several roofers in the area and did several bids. North Idaho Exteriors was the only one that was concerned about my family health and willing to re-arrange their schedule to help us out (due to our time crunch). They were very competitive with their bid, had the best warranty, were extremely friendly and professional (unlike most the others I talked to), left the job site clean, did excellent work, and had it all completed in only two days! We are so grateful we found Chris and Jim at Idaho Exteriors! Thank you soooo much!!!

Did great on the first job which was a water softener installation. Offered him more work -- a…read moretankless water heater system. I sent him the money up-front for the equipment but he failed to show up for multiple promised appointments. Very frustrating to block out our calendar and move around other appointments for him. A waste of time waiting for him, so we cancelled the job. He promised money back for the equipment. It's been three weeks. No money refunded yet.

I called Brennon around noon on a Friday. He was in my house in less than an hour and completed…read morethe repair job in less than 15 minutes. He is a real professional who asked several questions before he came over. He was ready for the job with all the tools he needed and was very pleasant in explaining what went wrong with the equipment. He also freely gave me advice on how to prevent recurrence of the issue. I also asked to check other things with the water system in the basement and he did without a charge. He is an excellent professional and I highly recommend him for the high quality work he provides at a very reasonable price.