Do not recommend- very rude. No explanations on needing an order for blood testing. Even though on…read moretheir website you can pay the fee without an order from your DR. I thought quest was there when a patient needed it regardless of DR request.

I had an appointment here recently. I showed up and the lab was locked. The sign said they closed…read moreat 2:30; however it was 2:15. The lights were off. It was so surprising. I called and the number wasn't answered. Another man was standing outside the lab, and said he was five minutes late, and they told him they couldn't see him. A woman showed up as a walk-in and she left. There was no sign on the door that indicated they changed their hours, and no indication they'd close early. It was a complete waste of my time. I had scheduled online. I don't know if this lab is short-staffed or if there are other issues. If you have no choice but to schedule here, then my suggestion is to schedule way before their closing time - because they may shut down early. While there, get their phone number for your future reference, since the one posted online isn't answered (or maybe they shut their phones off). As a business, if you advertise you are open until 2:30, then be open until then. If you have a strict late policy, then be clear about what that is before people show up. A late policy isn't wrong: just communicate clearly what that it. If you aren't going to take customers after 2:15 pm, then don't let people schedule at that time.

AVOID BOTH LOCATIONS!!! Please read detailed review below!…read more *** Wisconsin Community Services is wonderful! Highly recommend if you are in need of these services! 3732 W Wisconsin Avenue Milwaukee First went to Any Labs location in Wauwatosa around January of 2018 for a requested 10 panel. The woman that collected the sample took two HUGE CHUNKS of hair! I left sobbing! I could blindly feel the huge chunks on the back of my head that she took out and a year and a half later I still get comments on them from hairstylists every single time I go in! I honestly was traumatized by the experience! (Yes, I fully realize the vanity in it and there are much bigger problems to have in life, but I think most anyone would be extremely upset about a careless hack job to their head! You need only consider the time and money so many people spend on their hair, hair products, wigs, hair loss treatments etc You can't place a value on your time, money, body, and results!) About a year later, I needed to have alcohol hair testing done. I still was so traumatized from the first experience that I delayed going in for a long as possible. I finally decided to try their different location instead. I went in and, with tears in my eyes, explained what happened the last time. I showed the woman there(Anna) the chunk that was missing and she was shocked! She admitted that they took MUCH too much hair, actually took a picture of it, and said that they were going to speak to the person that did it and put out a company notice on it. I felt slightly better and felt encouraged that I could try trusting someone else. We completed the service. On May 18th, I received the email results and my stomach dropped and was in knots when it appeared to only show what appeared to be all drugs and no alcohol! I tried to remain calm as I called them hoping that it was a mistake that could be easily fixed or that perhaps I was just reading it wrong. I spoke to Anna again that same day. I am generally a very laidback, people pleasing person who would rather let something just go and inconvenience myself than rock the boat and speak up for myself, but I got even more and more upset as she argued with me over what I asked for! Finally (I feel as an attempt to get rid of me) she said she would speak to the manager/owner. As a long time business owner myself, I fully expected to receive a phone call later that day showing great concern over the mess they made! I gave them over A WEEK to address things! Far more than enough time to try to make amends and be professional! I can only assume they hoped I'd just go away! I only received a barrage of calls/emails when I decided to fight and I filed for a dispute of charges with my bank! Regardless of which specific service you need, I'm certain it is far too important to you to be placing in the hands of careless, bungling, unprofessional individuals! There are other businesses nearby that are FAR better! DO NOT take a chance at either of these places!

These people never answer their phone and do not return calls. I needed additional information in…read moreorder to send a claim to our insurance company, and they will not cooperate. Very unprofessional.

I've used ARC services twice in the last six months for serum tears. The staff is…read morefantastic....they're friendly, efficient, and professional. I was impressed by the variety of needs they can handle. A place to keep in your Rolodex...okay, I'm old!

There was some changes to my insurance plan and the Ins. Rep gave us a tip to save some money on…read morelab work because she does it which is your responsible for X dollars so you can pay more through the medical facility or save big $ with an independent lab store. I'm not used to paying anything for lab work in the past so now I have to find a lab store and this new one was in an area that I frequent daily so it's a no brainer. Daphne would be the face of the business who helped me on my first experience getting my own lab work, she was a little green her self and you could tell she was new so I was very patient so we could get through this. She was very helpful and gave me a very reasonable quote for my needs. Even though we were both a little green she made my first experience with getting outside lab work very painless and less frustrating than dealing with the hospital affiliated clinic in my neighborhood that I go to. Daphne called me to let me know that she forgot to give me my paperwork which is no big deal because I have to drive past them to go home. When I went back I meet the owner of the franchise and asked if they and Daphne were new and he said yes so I told him that Daphne did a great job with my first outside lab work experience and that I would be back in the future. I'm happy to have Ins. even though it's changed a little when I read about all crazy expensive market policies that people can't afford like a second a mortgage.

Dr. Axtell was the first out of many doctors I went to that didn't dismiss me and my symptoms. She…read morehas been such an amazing help to me and I fully trust her and her opinions. On top of that - she opened a beautiful new location that makes me feel so calm and refreshed after leaving! I also have taken Lakeside Medicine's cooking/healthy eating zoom class/seminar and it was amazing!! Dr Axtell went through a PowerPoint on tons of healthy eating tips and then showed us how to cook 3 or 4 recipes. Along with that she answered everyone's questions throughout the time and sent the materials via email for later reference. I can't thank Dr. Axtell and Lakeside Medicine enough!!

I can't recommend Lakeside enough! Dr. Axtell is so amazing and I can't say enough how much I…read moreappreciate her wisdom and guidance. She doesn't do band-aid fixes for problems, instead, she really gets to the root of the problem. She knows her research and is very quick. I have never felt so validated by a doctor. She's easy to get in touch with on a regular basis, she has consistently met my needs, and I really appreciate how well she gets to know her patients. Natural medicine can be costly because it isn't insurance covered, but the time Dr. Axtell spends on her patients is absolutely worth it if you can make it work. She has a long waitlist for new patients, so book in advance.

Came for a blood work left with a stab wound, need better care of patients or training.read more

I usually only review food spots but had a pleasant experience at quest today getting my employees…read morehealth screening. The employee I met was very kind they got me in right on time and the blood draw and check was super quick and pain free. It is tucked away in the place keep that in mind when going!

A good laboratory to get required samples for annual physical tests and other medical testing…read more With an excellent location in the Pewaukee area, and great facilities, the staff at this lab is very efficient. I'm impressed at how promptly they have provided test results. I get all my lab work done at this lab and I recommend it. It isn't too busy or get crowded like other labs. I consider this a professional and reliable laboratory.

As far as imaging facilities go, this is the place for accommodation of schedules including late…read moreevenings! Staff was patient a d friendly and made my scan tolerable as I'm claustrophobic so the open and extra large MRI was A okay!

I am always very comfortable at this location. Every tech that I've had for tests are great, but…read moreMelissa stands out due to her kind, caring & sweet demeanor. She's knowledgeable & professional. Goes out of her way to make u feel comfortable & anxiety free!