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    Experts Piano Moving

    5.0 (1 review)
    Closed 8:00 am - 8:00 pm

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    1 year ago

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    Proactive Movers

    Proactive Movers

    (4 reviews)

    Despite having more important matters to attend to than dealing with so-called professionals like…read moreJai from Proactive Movers, I feel compelled to address his rebuttal, which is riddled with inaccuracies and outright lies. It's unfortunate that Jai decided to fabricate the truth, but there are emails and witnesses that can confirm my version of events. To begin with, Jai himself admits that there was a mutual error regarding the moving date. I specifically requested *Saturday,* January 24th in my email. Neither Maria nor Jai followed up to confirm the date; instead, they simply scheduled the move for Friday, January 24th. Since the move was never intended to take place on Friday, there was no cancellation on my part. Jai even acknowledged this was a mutual error. Out of goodwill, I agreed to pay $150 after Jai pleaded with me, claiming he needed to pay his crew. This wasn't a cancellation, so his claim that I canceled is categorically false. As for transparency, Jai conveniently fails to mention that, at the end of the day, he tried to overcharge me by asking for over $800, claiming I had to cover the truck's return trip. Only after I threatened legal action for non-disclosure and unfair charges did he agree to "remove" these additional fees. Furthermore, after payment, I requested a receipt and was assured it would be emailed to me. To this day, I haven't received a bill of lading, which he is legally obligated to provide. However, I do have two quotes and three emails showing inconsistent times and charges. Even the amount he references in his rebuttal is incorrect, further demonstrating his inability to provide a truthful account. This behavior comes from a company that claims transparency and top-notch service. Jai's desperation is evident. In fact, I also have emails from him begging me to remove my negative review, even threatening legal action against me. I welcomed such action, yet instead, I was met with a rebuttal full of lies and inaccuracies, clearly a desperate attempt to save his reputation. To make matters worse, Jai and his company are so panicked that they have removed the reply option from their Google review/rebuttal, deliberately preventing me from responding to their lies. This tactic only further underscores their lack of professionalism and integrity. Lastly, Jai's claim that I said I would post a fake review is another blatant lie. My review is entirely honest and accurate. If he truly believes otherwise and can prove it, he should take legal action. However, it seems clear that he's more focused on damage control than addressing the truth.

    I was not the ideal client for Amrit, Harvinder and Sarb as an older lady with a big house full of…read morestuff going a long way to a small house. The move took many hours of heavy labour, but the guys never got grumpy and helped in every way they could. It took me a long time to find a company that would give me a flat rate and stick to it. I had read all the horror stories and felt vulnerable, but Jai did that honestly, and all considered it was a very fair price. I know it's scary choosing a moving company but you're in good hands with these folks.

    NP Movers and Delivery

    NP Movers and Delivery

    (4 reviews)

    When they say you will have 3 movers, they mean 2 will actually move your items and one will stay…read morein the truck the entire time. I was incredibly frustrated by this company. We had to recently move twice in the last 6 months and these guys were nothing compared to our last company. They poorly packaged our items into the truck and had to make a second trip! My husband left after them coming to the new place and they were an extra 30 minutes delayed. I thought they may have gotten lost but when they arrived they said they "stopped to get a slice of pizza" on our dime! We could have purchased many pizzas for less than the $125 delay... My husband and I did everything possible to organize our items neatly and take as much as we could to the new place and they were still unable to do it in one trip. Our last company had the same size truck and more items and were able to make it fit. I would give 1 star but the 2 men who actually moved our things were decent enough. However many of our items got damaged with little to no regard or apology. We had wooden decorated couches that were placed face down on the cement floor and got completely scratched. Feet from our couch and tv stand were damaged. Also after they came back from their second trip they placed everything in the garage despite there being no garage access through the house and me being pregnant. So my husband will have to move all those items by himself to the basement and now we cannot park our car in the garage. I had asked them to move a BBQ out front (again because I'm pregnant and cannot help my husband lift anything heavy) and they did not. All in all it took a very long time for a short/ well organized move and then at the end they rushed it. I think most of all I was disappointed that I moved more items as a 6 month pregnant woman than the 3rd hired man did for our move. Would not recommend.

    We had a wonderful experience using NP movers, to move us out of our 1 bedroom apartment in Toronto…read moreto a house near Barrie. Their pricing was exactly as they had quoted. They wrapped everything that needed it, moved everything quickly and without any damage to any of our belongings. The crew was professional and positive. Moving can be an extremely stressful experience and these guys made it a breeze. Would highly recommend. Worth every penny.

    Experts Piano Moving - movers - Updated May 2026

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