The only NYC quality jewelry store in Tampa Bay! Puts all the others to shame. Very helpful staff…read moreand many designers lines.

I came to Ackermans a couple years ago to have a necklace fixed. It was fixed quickly, but the…read moreservice was awful. I planned to NEVER return. However, last week a friend of mine asked me to pick up a watch for her and I agreed. Again, the service was awful. When I walked in, I was not greeted by anyone. There were no other customers in the store. Everyone looked at me like they had never seen a black person before. There was one gentleman in particular, heavy set white male with a ponytail who kept looking at me with "disgust". Although we made eye contact several times, he didnt acknowledge me either. I will NEVER return to this store and will discourage others from giving them their business.

We had a great experience at Kiefer, upgrading a wedding set with a new larger stone. Daniel…read morehelped us not only pick the right stone, but also the best setting. The work was done in a few days and the result was incredible--exactly what my wife wanted. Everyone at Kiefer is very friendly and helpful, and there is just a welcoming vibe in the store. It is not a stuffy old-school jewelry store, and there is no pressure to buy. Kiefer is also an authorized dealer for Rolex watches, and Daniel is very knowledgeable in this area too if looking for your first Rolex. Highly recommended -- we will be back!

My wife and I visited Kiefer Jewelers today. Oddly enough... We heard about the store while…read morerecently out of town in Cincinnati. We were told about a really nice jewelry shop in Lutz, Florida -- we're from New Port Richey so it's a bit surprising we hadn't already heard of the place. When we entered the store, we were greeted by Brianna. She gave us a tour of the shop and showed my wife many different pieces of jewelry ranging from earrings, necklaces, bracelets, and rings. The store has a great selection. I was able to convince my wife to at least get the earrings today. Maybe the necklace and/or the ring will be an upcoming Christmas present. I looked at some watches and maybe I'll get a watch in the future too. A very nice store, a very nice selection of jewelry and even some watches, and Brianna was a treat. She was very friendly and definitely made my wife feel comfortable (sometimes my wife gets shy in these settings). I strongly recommend Kiefer Jewelers.

Great customer service. The jewelry I bought from there was much lower priced from the 4 to 5 other…read moreplaces that I went to check out. They even let me design a new wedding ring for my wife using the original ring and other diamonds sold to me from there. I bought a Rolex Watch for almost $1,200 less than the other shops. They also took time to inform me how to identify a fake one from the real ones. The staff were extremely friendly and helpful. I will never spend my hard earned money for jewelry to any other store but Arnolds.

In response to Kimberly. I am very familiar with how pennyweight pricing works, as I've been buying…read moreand selling jewelry for quite some time. I will be in touch with Loni. Thank you. I've been doing business with Arnold's for over six years and have always had positive experiences, until now. I brought in a 14k gold brooch to sell, but Ray didn't even bother to look at it. Instead, he went off on a tangent about losing money on resin-filled pieces that turned out to be fake, which had nothing to do with the item I brought in. He didn't even take the time to actually look at or test the piece. It felt like he didn't want my business at all. I was honestly so baffled I left. When I got home, I tested the brooch again. It definitely was 14k gold. I called the store and spoke with Ray. He told me to cut it in half and if it's hollow bring it back and he'll buy it. If he inspected it from the beginning, he would've known that. The brooch was light and there were two tiny air holes on the back. I've been buying and selling gold for quite some time and know what I'm doing. I returned less than an hour later with the brooch and a 10K stick pin I had shown him at the initial visit. The brooch weighed 5 grams on my scale, but when I asked about the pricing, he said they go by pennyweight. After doing the math at home, it appears I was shorted. I always check the live gold price on their website beforehand, and I feel what I was paid didn't reflect their rate. To make matters worse, the 10K stick pin he had just valued at $58 the initial visit was only paid out at $32. I didn't catch this until I reviewed the receipt afterward. With the amethyst stone removed I know it had to weigh at least 1gram. Should have paid out at about $50 not $32! Over the years, I've recommended Arnold's to many people and even left two 5-star reviews on Yelp and Google. I've always worked with Zack or his sister and never had any issues, which is why this experience with Ben was so disappointing. If I choose to sell here again, I will definitely bring my scale to double check weights and pricing. Especially when dealing with Ray. I'd like to add that we don't just scrap at Arnold's. My youngest has bought Pokémon cards here as well. I have to say, they have an amazing selection. Especially when it comes to the Japanese booster boxes.

I took my Rolex to them for service, cost roughly $475.00 and took a month. Got it back, jumped in…read morea pool and water had penetrated the watch. Took it back and they said it was fixed. It stopped 3 days after pick up. After numerous visits and returns, 3 total, it still does not work. BTW, when they say they'll call when done, they never do and the service is not friendly at all. Taking it to a Cincy dealer today to get their opinion, make request a refund. I will never use them again. Jay

Great place for new and some used watches. See Steve fantastic service, great selection and price…read more I did shop around for my new Breitling Watch.

Beyond amazing!!! I had ordered a ring from a different…read morejeweler. When I open the box one of the stones had come out of the setting. The Jeweler wanted me to ship it back to them in order to fix it. I'm planning on proposing this Thursday 3 days from now. I looked up MacKinnon Jewelers here on yelp. I am beyond thrilled to give them a five-star review! I walked in and was greeted with a smile and a how can I help you. I explained my predicament Tom, the owner brought the ring back to his Workshop dropped the stone back in no fuss no muss. When I asked how much I owed him he said this one was on him. I will definitely be back to buy some jewelry from this store and I will keep coming back to have any repair on jewelry done. These people are wonderful!! If you're in need of custom jewelry wonderful repair and friendly service you need to come here!

I was given a ring from my Mother on her death bed and it broke at work. My husband surprised me…read moreand had it fixed at Mackinnon Jewelers. I could not believe how perfect my ring looked and it sparkled! I am so happy!

Seriously - what can one say about a watch place, right? And yet - I went there yesterday…read moreafternoon to replace the battery in 3 watches, and see if they could fix the winder which fell off another, and I couldn't be happier with them. (Yes - I might have a watch addiction, but that is a conversation for another day.) It's a small store, but they had 3 men working behind the counter on watch repairs. A man came up to find out what I needed, took my watches back, and had the batteries replaced and back to me within 5 minutes. I have never, ever, had them changed so quickly. They had to keep the damaged watch to see if they could find a winder that fits it - hopefully it will be ready this weekend. I thought their prices were very reasonable (3 watch battery replacements cost what one did at a local jeweler), and this has become my new, go-to watch place. Oh - they also sell jewelry and watches, if you are in the market.

I am convinced that they ruined my watch. I have an old citizen 5510 titanium watch from the 1990's…read morethat was a gift from my mother. I was going to give it to the grandson as its a nice durable watch. I went the day before showed them the watch type and they said replacing the battery would be no problem. I had already looked up on how to do it on google and it said that as long as you don't touch the coils it would be fine. I decided to leave it to the professionals. Well I drop it off the next day and they bang open the case, did not use a watch wrench scraping up the titanium back! They then inform me that it does not work once they install the battery, that they don't make the movement anymore and that was that. If they had had a watch wrench on hand and used it to open the thing ($7 on amazon $10 for a nice one), I might be inclined to give them the benefit of the doubt. As it is I am feeling like I could have done better!

Quick service from knowledgeable watch expert. Found him on Google and was very pleased. I trust…read morehim with my watches.

Best place in Tampa for watch repair & Jewelry, outstanding. They also have a large selection of…read moreclocks to buy.

Amazing service and great communications.... This is the second time I had him service my watch and…read moreI've recommended him to my son ....as fair and honest...highly recommend...thanks

My 40 year old Rolex looks and run like new....did John replace it with a new one from Switzerland!read more