Gas Electric Gas Electric is jam-packed with appliances of all sorts. Whether you need a large item…read morelike a stove, fridge or washing machine or something small such as a hair dryer or, in my case, a coffee maker, Gas Electric probably has it. It is worth while to stop in if you need anything appliance-related and it is especially beneficial if you ask the person working if they have other items that aren't on the floor. Chances are they do have more options, but the space is too small to accommodate all models. They try their best to get them all out there (as seen by the narrow footpath). The prices are great and they always seem to have a bunch of stuff for reduced prices. It is conveniently located on the strip of Richmond/Camden Streets where lots of other bargains are to be found so why not peek in if your hot pot is on the fritz?

I just had a very pleasing shopping experience here at Gas & Electrical Centre Ltd…read more My friends spotted a Remington styling wand in the window for 39.95 EUR and said that it was a good price for a good product (she has the exact same one). As I had been thinking about getting a stying wand, I decided to get that one, there and then. The sales lady establish that the wand in the window was the only one left and that I could have it for 35 EUR. Result! It's very easy to go to retail parks or shopping centres to buy electrical goods. But I think I will be checking out local small businesses like Gas & Electrical Centre Ltd first before I make a trip to the bigger chains.

I have to say, I'm impressed with these guys. I was going to leave them a bad review, as we had…read morebought a new wireless printer from them back in October, and it wouldn't work at home due to a change in UPC. On the third time of bringing it back, the manager was super helpful, refunded us the printer and we bought a different brand. We later returned (as the customer service was so good the previous time) and bought a new oven/grill/microwave. The staff member was really knowledgeable, she was able for all the questions, recommendations, and no BS. We were able to pick the item up from their warehouse in Drogheda without any hassle. Great all rounder shop, which caters for everything

Happened to find myself @ Airside Retail Park today and this was one of the stores I visited. This…read moreis the second time in a year ive been in this particular store. The first time was January 2012 and the sales where on at it was a fecking nightmare. Parking was almost impossible and you would have thought by the crowds thronging into Harvey Normans that they must be giving the stuff away for free. It was wall to wall with shoppers, the staff where trying to appease everybody and it was utter chaos. I was looking to purchase an American style fridge but I couldn't get adequate attention and the other shoppers where growing impatient at having to wait to be served so I left it on that particular day and purchased my fridge later that mid week closer to home. Today was a horse of a different colour. Midweek, afternoon shopping is always best, no crowds, no queues, plenty of parking, relaxed and considerably more staff to attend to your needs. Harvey Norman is a great place to shop, even if you're only looking to browse or you want to test the "expertise" of the staff with more technical queries. The spaciousness of the the store is the fIrst plus. Goods are well spaced out in the furniture and bedding areas, sections of full bedroom displays with made beds is a real classy selling point. I am in the market for a new bedroom so today was a great day to get a feel of what I wanted. I had plenty of time get a good look at the quality, no issue with giving the bed a good try out, or pull the drawers out and examine thoroughly and to take measurements. We where never hassled by the employees, (which is one thing about furniture shopping I hate, pushy sales persons trying to size you up to reach their monthly targets). The staff kept their distance and allowed us to browse occasionally and politely asking of we required assistance. We spent a couple of hours in the store browsing mostly and had a good rummage in the bargain bins strategically dotted about the place. The range is superb, and the prices seem to be competitive. Harvey Norman also arrange finance and you can get a quote or credit check done in minutes by the staff. Like all big boys I loved looking at the 60" Tv screens and the latest hi-tech surround sound systems, the computer section has hundreds of display items all in working order to try out. Knowledgable staff at the camera section where very informing and not sales pushy which is great. I really enjoyed my day off browsing here and i will definitely be back when I have got the bedroom floors down and the decor sorted.

I rang one afternoon looking for a heating element for a cooker and was told it was in stock. When…read moreI called at opening time the next morning he had it hanging behind the counter ready for me.

My inner glass on my oven smashed while I was cleaning it I rang around a few places trying to…read morereplace it I was told I had no hope of getting a replacement this side of Christmas I rant glasnevin appliances and the lovely gentleman took the time to look and see if he could get one for me he rang me back and told me he more than likely could get it for me need to tell you I was shocked when he rang me today to tell me he had it there all I can say is what brilliant service so I would highly recommend this business very very efficient I will definitely be using him again

Just purchased a bed and 2 mattresses at Harvey Norman, Carrickmines. The assistant was so helpful…read moreand gave me so much time. She listened to what I wanted and showed me an array of mattresses and bed frames until I found the ones that suited my needs. I felt under no pressure and left very happy. I will definitely shop here again.

I had came into this shop a few months ago and had a terrible experience and never wrote about it…read moreuntil now as I have recently had another. I was shopping in The Park a few months ago, on a Thursday evening around 7.30. During my trip I had purchased a game from Smyth's and put it in the front pockets of my Jumper before proceeding to go into the computers department of Harvey Norman. So my friend and I were browsing around the shop for a couple of minutes, before noticing that we wore getting a lot of stares by the sales staff around the shop. One approached us and asked us if we required any assistance in which I replied "no thanks, we're just having a look around". Which is fine until as we are browsing and we notice that the staff, and what also seemed to be the store manager to who I to have learned is Colin Curtis, are quite obviously following us around and keeping a very very close eye on my friend and I. At this stage the shop was quite empty and I start to feel very intimidated about how the members of staff where around me so we started to walk towards the exit out of the computers department where the store managers was standing at the security fences, waiting for us to pass. We obviously pass it with no alarm, feeling very uneasy about the whole situation. As I'm walking away I turn back towards the store manager and say, from about 10 feet away, "is there a problem?". He walks towards me and says "what's in your pocket", so with no hesitation I take out the game and the receipt from Smyth's and say "I purchased that in Smyth's before I came in here". His only reply was "Oh sorry we taught you had one of our games in your pocket" and proceeded to walk back to the store" I have honestly never felt so embarrassed in my life. I understand to a certain extent why they taught what they did as it was showing through my front pocket but that is NOT how you should handle a situation where you think somebody is stealing. You never accused me of stealing but I would have preferred to be accused than surrounded and stared at. That is not how you treat your "customers" Harvey Norman. Luke

What does DID stand for? i always wondered! unfortunately i don't have the answer anyway just for…read moreany readers out there who have never heard of this shop it is D.I.D electrical not did as in the past tense of do! they do a bit of everything in here, big appliances like fridges and cookers and then there are the TV's and DVD players and the hoovers and the microwaves and radios and walk men and Mp3 players and cameras, anything electrical you can think of they do in here. They are very friendly in this shop and are full of great advice. I dont have a bad thing to say about them. They do take in your old appliances aswell to dump them the right way, this is handy as big appliances cant just be dumped in any old way!

Heres my opinion. Popped in here to buy a dishwasher yesterday as ours gave up! Knew what I wanted…read moreand asked to be shown integrated dishwasher section as I had 1 or 2 questions for staff. about the model I wanted to order. After waiting a few mins to speak to a salesman, the salesman confirmed that they dont stock integrated appliances in the Stillorgan store- fair enought, its quite small. However he became VERY disinterested in helping me and mid sentence he turned to serve another customer. Not polite, not helpful. So I took my custom elsewhere.

They have a huge selection of electrical goods. The staff are knowledgeable and friendly although…read moreone chap was all over me till he found out that I wasn't buying that day. He sort of wandered away when he realised he wasn't getting a sale on the day. They constantly have sales, one after another

Extremely disappointing experience at Harvey Norman Blanchardstown-over €800 spent and still no…read moreresolution I am extremely disappointed with my experience at Harvey Norman Blanchardstown. I spent over €800 on a DJI drone and accessories, and what should have been an enjoyable purchase has turned into a frustrating experience that has wasted far too much of my time. My original drone developed a gimbal issue and was replaced. Unfortunately, the replacement subsequently developed the same reported fault. After already going through the replacement process once, I expected Harvey Norman to take the situation seriously and help me find a fair solution. Instead, I am being asked to return the drone for another DJI assessment, with no guarantee of a replacement and the possibility of additional repair costs. I understand that physical damage needs to be assessed, but the recurring gimbal issue and the history of the previous replacement also need to be considered. After spending this amount of money, I expected clearer communication and a more reassuring response. What made this experience even worse was how my wife and I felt we were treated when seeking help in the store. I raised concerns about my interactions involving Kevin and Deepak, whom I understood to be an assistant manager. My wife came home extremely upset after her experience. We went looking for help with a product we had purchased, not an argument. Customers deserve to be treated respectfully, even when a problem cannot be resolved immediately. I escalated my concerns to Robert Gilmartin, the Store Manager, and copied Colin Curtis into my correspondence so senior management would be aware. Katie Madill from customer service subsequently acknowledged my complaint, apologised for the inconvenience and confirmed that the store interaction was being investigated internally. I appreciate that acknowledgement, but the drone issue itself remains unresolved, with no replacement offered and uncertainty about possible repair costs. What frustrates me most is the amount of time I've had to spend chasing a solution. I run a business, and my time is valuable. I bought this drone to use it, not to keep sending emails, repeating the same explanation and facing another assessment without knowing whether it will actually resolve anything. I am now considering resolving the drone issue through my insurance, subject to my policy terms. However, that does not mean I am satisfied with the way Harvey Norman has handled this complaint. I should not have to look elsewhere for a way forward and still be left disappointed with the service I received from the retailer. I would have preferred to resolve this matter directly and positively. Unfortunately, the recurring fault, the uncertainty around the proposed assessment, the time wasted and our experience with customer service have seriously damaged my confidence in Harvey Norman Blanchardstown. I hope management takes this complaint seriously, reviews the concerns raised about the store interaction and considers how this situation could have been handled better. Based on my experience, I would think very carefully before making another significant purchase from this store. Spending over €800 should not leave a customer feeling this frustrated, unsupported and disappointed.

My husband and I, who are early retirees, (55) visited the Naas location to look at purchasing a…read moresecond laptop. To be fair, we walked in at 6:20pm, and they closed at 7pm, so there wasn't a lot of time to ask questions. We had a very lovely and friendly gentleman who was simply doing his job and being attentive, noticed we were looking for assistance, (many of the others seemed to busy talking with one another) While asking questions, it became very apparent he knew what he was talking about. We were excited and appreciated the fact that we could learn from him, as we aren't fully up to the latest and greatest of what's out there for technology. We appreciated his friendly, tactful and non-condescending approach to our questions. (Except for when he said the 17 inch screen was for pensioners) We explained what we were looking to get out of the laptop, the kind of work we needed it for, how we would be using it et... He quickly narrowed our choice down to three models, and educated us on the pros and cons and that these models, and how they would give us what we needed without going for the highest priced laptops on the floor. I have been in the retail business industry, owning and operating my own businesses for the past 20+ years, and my job for the past 8 years has been retail training and development, focusing on the customer service aspect of business. I have to say that Luke was impressive. He answered all of our questions, made us feel comfortable, educated us, and encouraged us to use the products and try them without any pressure. This is not easy to do, especially when the customer knows there is a commission involved. The disappointment for me, was when he said he was done his shift and was now working overtime for free. He spoke with us for 5 minutes more, and pointed us in the direction of his colleague "Shane" if we needed further assistance, which was great. (You can't blame someone for not wanting to work for free) However, Shane was busy with another customer, and his other colleague, "Felix" who we asked a few more questions to regarding the difference between a couple of the models we had narrowed our choice down, to may as well have been asleep, (He was uninterested in helping us, let lone anyone else, standing in a comatose position, staring straight ahead at the floor, with the counter seeming to hold him up), got the sale because at the end of the day, we wanted a computer and no one else was around. ugh. So I guess, unfortunately for Luke, and us, his hard work and decent customer service went unrewarded, as we had to ask Felix for help to get the laptop. I so would have preferred, and felt better about spending €1000+ at a retail business that encouraged their staff to care about people, and teach them about what customer service actually means. This company could use some guidance on how to help their employees succeed and also feel appreciated in their roles. Clearly, this is an upper management issue.

I have bought loads of things from Harvey Norman's and all after care has been great staff very…read morefriendly and knowledgeable I will always bye from this company Can't falt them in anyway