I've never had a massage experience this bad. first, she lied to me and said the price was wrong,…read morethat 45 minutes was $100 not 60 minutes. Then when I confronted that she said "oh no, they are both $100". I thought the price was insane but I was hurting badly. I settled for 30 minutes for $50 which was also overpriced. it was supposed to be a full body masssage, focus on feet and neck. She did not rub my feet at all. Not a second. even when I asked. I asked about neck again and she literally put Bengay on it which I'm almost positive these people aren't certified to do. Long story short she didn't even actually massage me, just pressed on me a little for 30 minutes. and then when I went to pay, she had the audacity to add $5 to my card total. $55 and then when it asked for the tip I still tipped her 25% of $50 And she was actually rude. Aggressive and pushy about the tip After not even doing her job at all! Id say that was the worst part but it wasn't. She left me Completely naked with the door open. She continuously took the towel off my butt even though not even rubbing my hips or back much less butt, didn't let me undress in private and then left the door open as I got redressed without a towel after she'd thrown it off of me 3 times! And there were other people there! I'm still in shock but there is no way that this person was licensed. No way. I feel like this was so bad I can't even remember how bad it was and am missing so much. After running my card twice (I forgot to mention that), and After tipping 25% she rushed me out The door with a scowl. If I'm charged twice I'm reporting this to the police

Got a hour massage last year. Massage was ok little rushed but therapist wanted $100 tip for $60…read moremassage Don't recommend with this kind of service

I had high hopes as the photos looked nice but massage was mediocre and the place was hard to find…read more The masseuse ended the session early. You should get the FULL hour that you pay for.

Unfortunate that such a nice looking place has the worst ownership/management. I showed up twice to…read moreappointments to find no one even there or the appointment somehow was "not in here". When asked to refund the money of the gift card I had been given since my time had been wasted twice it was refused and the owner was extremely rude about the entire situation. Needless to say, my relaxing birthday massage was never had thanks to The Retreat.

Phyllis helped me so much today! She did lymphatic drainage…read more& is teaching my spouse to help me at home. I have had limited mobility in my neck and shoulders. I was able to move more freely after our session. She was able to bring the fluid and tension down tremendously. She gave me exercises to use at home. What a blessing she is. Phyllis is a skilled and compassionate professional.

Phyllis is very informative and professional. I have noticeable relief in my knee and shoulder…read moreafter treatment, and she is working with my back as well. Phyllis is educated and lets your know what she is doing while she works. I would definitely recommend her.

Excellent massage. I went because my left hip has been killing me. Highly recommendread more

I had a gift certificate but would have never chosen this place on my own. So many things wrong not…read moresure where to begin. First thing I notice is the room has a sign stating no "favors". That is not something I ever expected to see but I guess it speaks to clientele. Two massage tables per room with a curtain to separate. The lady got ON the table to give my massage. Never had this happen anywhere I've been! The table kept buzzing because her phone was on and it was going off. She was texting with one hand and massaging my foot with the other. The door notification sound kept going off. Nothing about this was relaxing. It was supposed to be a 90 minute massage but more like 60 minutes. At the end she had the nerve to ask for more money. I absolutely without a doubt do NOT recommend this place. If you are looking for something that resembles a spa this isn't even close. The massage chairs at the mall will give you a better experience than this place.