Highly recommend Bruce and the Koala Insulation of Jacksonville team. We had a quote from another…read morecompany that came in at $2800 to "encapsulate" our insulation after clearing up a rodent issue in our home. This company did not do an inspection of the attic, just recommended the "encapsulation" based on their assumptions. We contacted Koala for a second quote and Bruce spent time walking our entire attic. He reported we had no damage due to the cleared rodents and did note our 17 year old home did have some spots where the insulation was not up to R38 standards (some areas only had 4" of insulation. Koala came out and upgraded the entire attic to a consistent 14" of insulation for $1500. We couldn't be happier! We feel we are well insulated and Bruce and the Koala team are professional, efficient, honest and of the highest integrity.

Contacted Koala Insulation for a Quote we added a Mini-Split Air Conditioner to our garage and…read moreneeded the ceiling to be blown with insulation.I was able to insulate the side side walls when our house was being built but I understand they can do this also to walls already drywalled. Bruce came by when scheduled and quoted me a price. He gave me a fair price and I was able to negotiate it a small amount. We accepted the price and he got me scheduled in about 10 days. The Installers arrived on scheduled time and date the 3 man crew were quick and efficient. They even had a shop vacuum and swept the garage floor. Thank You Koala for making my home more energy efficient.

Would highly recommend this professional family owned company. Easy, flexible and quick…read morecommunication. Honest and straight forward. Prices were incredibly reasonable and fair. Great crew. Hats off to Antonio who not only came to do the estimate, he also did the work. They did exactly what they quoted they would do. They took pictures of exactly where the issues were, how they resolved it and shared them with us. Thank you. Will refer others to your company. Not an easy job in the middle of summer. Here is to staying cool and insulated! L & G

These guys are A+ fantastic..!!! I highly recommend! They were timely, competitive, very…read morethorough and genuinely nice people. They also installed a few non-IC rated recessed light fixture covers I purchased but couldn't get to at no additional cost. They also thoroughly broom cleaned after themselves

They came out August 2nd to insulate my home. Had a wall blow out from the injection foam. They…read morerepaired the wall like it never happened. No charge either. The owner came back to inspect their work and found out one area didn't get insulated and had them come back and finish the job. Honest company that fixes their mistakes. I definitely recommend them!

The best customer service I've seen in way to long . From…read morethe get go these guys were present , respectful and great to talk to. The job was done well and they cleaned up nice afterwards. We did have an issue and to our surprise, they ran out early the next day to make it right above and beyond what I expected and even other contractors were on site and told me " these guys are amazing " Upon leaving they reached out and asked if we needed anything at all just give a call. 1000% recommend this company for your insulation needs

Owner and his son were very nice! They did a great job putting new insulation in our attic. They…read moreshowed up on time! Would definitely recommend.

I have tried numerous times to speak with someone in order to just get a quote. No one has answered…read moremy phone calls. I left a voicemail the first time and did not receive a call back. I called again and the automated message said that the mailbox was full. No response from email either. At this point, even if I did receive a response now, I would not do business with them. The perception to me is that they are not reliable.

Alex quoted work for AC and dryer ducts. The price seemed reasonable. When the guy came around he…read moreexplained for the full price he would do basic work on the A.C and the thoroughly clean the dryer vent. He spent 1 hour on the dryer vent and 5 minutes looking at the A.C, no cleaning whatsoever!! He demanded the full payment, which I was reluctant to give him because he didn't do the work, but it's the only way I could get him out of the house. They are totally dishonest. Did not give receipt or invoice of work.

From the owner: Air Care,is committed to excellence in every aspect of our business. We uphold a standard of…read moreintegrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Knowledge of our trade combined with the ability is what makes us true professionals. Above all, we are watchful of our customer's interests and make their concerns the basis of our business.

wanted To update after my previous review to let folks know a manager called me and reported they…read morereviewed all my pics and review and apologized for the techs poor quality and they were working with them to understand their mistakes. not asking for them to be fired just find out what happened. they are also giving me a full return and even offered to send team back over but I'm to busy to redo at the moment thank you miss Leslie I think her name was

From the owner: Breathe Better. Live Better. Airwayz Airduct Services is a…read morelicensed and insured professional company specializing in air quality solutions, home comfort upgrades, and energy efficiency improvements. We provide high-quality workmanship, honest service, and results you can feel. Our Services Include: • Air Duct Cleaning & Sanitizing • Air Duct Repair & Full Duct System Replacement • Attic Insulation (Blown-In, Fiberglass, Radiant Barrier, Reflective Insulation) • Attic Access Ladder Installation • Dryer Vent Cleaning & Clog Removal • Chimney Cleaning • Home Energy Efficiency Upgrades • And More!

We had an armadillo problem, digging holes under our neighbor's fences, getting into a back and…read morefront yard digging holes in both and up against our house. Our dog has even chased it a few times late at night. It was our tree and hedge guy that found a burrow underneath our A/C unit. Of all the places why ours??? I did a little research and found CritterPro. They have good reviews so I sent them a message on their website and they called me within 15 minutes. I spoke to Edward and described the problem. He gave me a reasonable estimate and we set up a time for him to come up and set a trap. On the day, he called me about and hour early asking if he could swing by and I agreed. Edward was really nice. I showed him all the holes and the a/c unit. He stated that the A/C unit doesn't appear to have been used recently and offered to fill it in. As for the holes in our fence, we could block it with rocks or pavers to prevent them from slipping in again. If the critter comes back he said to give him a call. Let's see if he comes back. Well, it did. I called back and Edward came back out with a trap. He explained to me how the trap worked and how to free any other animals that may get caught in it by accident. The very next day the armadillo was caught, I called them, they took it away and refilled the whole it made. Two days later, another hole was created. Ugh, another one! This time Austin came out and reset the trap. He was so polite and answered any questions I had and tested the trap at least 3 times to make sure it worked. It took few days and even had to had to flip the trap around as we heard some squeaking from the hole, then we finally got'em! They came back out to pick up the trap and the picked up the little guy. Unfortunately that wasn't the last one, so we had another trap set up and caught a third one! We thought that there might be a fourth one but all we've caught so far is a possum. It's been pretty quiet so far. Hopefully that's the last of them. Thanks CritterPro for everything!

Critter Pro saved us from a scam. We got roof rats, and a company tried to sell us services we did…read morenot need-- such as more insulation on the attic--to solve the problem. We called Critter Pro instead, and we immediately felt like they were trustworthy. Critter Pro closed all the wholes that gave wildlife access to our attic. A generous warranty is included with the service. In the last year, we have called them twice, and they did not charge us.

Quarterly service done by Austen who is always knowledgeable, friendly and professionalread more

I'm saddened to write this review, but here we are. When we first signed up with Kingsfish pest,…read morethe deciding factor for choosing them over Turner Pest control was that (we were told) they would come spray as many times as we requested, in between regular quarterly services, as well as change out the glue traps for us when they were on the premises. And so they did for the duration of our contract. We had zero complaints until our technician was recently promoted and we were assigned someone else. This new tech would come spray our house, not change out the traps, and leave before even knocking on our front door. After a couple of times of this, I called in and requested that someone speak with our tech and ask him to knock on the door so we knew he was there, as well as have him change out the glue traps. The third time he came, he still didn't let us know he was there or change out the glue traps. I called the owner again and requested a new tech. I explained the situation and verbatim said, "To be honest, changing the glue traps really freaks us out. It would be great if we could get a tech to do it while he's here." The owner completely understood and said he would assign us one of his best techs. Fast forward to today, I had previously called in for an in-between service spray because we found a live scorpion in our living room (my husband almost stepped on it barefoot). On the phone I mentioned there was also a scarlett kingsnake that was on our glue trap in the garage, so if he could also change that out when he arrived, I'd appreciate it. When the tech arrived, he said he wanted to speak with me. He explained (in a manner less than cordial) that I had been calling in more than a usual customer would; that techs didn't usually make trips out just to change glue traps. I reminded him that we had actually found a scorpion inside and that I didn't just call for the glue trap but for him to spray. He said that it was normal to see bugs inside the house and that if he continued to spray as often as he was currently spraying our exterior, that he would kill the plants. He also reiterated that he wan't responsible for changing out the glue traps- that he could give me glue traps and I could change them on my own. I told him I understood and that he was free to leave without spraying or changing the traps. I also mentioned that this conversation could have just been a phone call instead of him driving out and me re-arranging my schedule to meet him for nothing. While I understand what the tech was trying to explain, the whole purpose of us paying for their services is to not see bugs in the house. I do feel like I was promised one thing on the phone and got something entirely different. I miss our old tech. Guess I'll give Turner a try.