Brenda planned a fabulous trip for my husband and me to Italy recently. She really listened to what…read morewas important to us and planned a very well thought agenda! Italy has a lot to offer, but the trip was so well balanced. I never felt rushed or that our days were jam packed while still feeling like we conquered a lot. The hotels she suggested were in the best locations which made getting around easy. My favorite day was my birthday. She booked us a private driver who drove us around Tuscany. We tasted amazing wine, saw the most beautiful sunset and had some of the best food ever! We also learned some interesting history from our driver who grew up in Florence. It was a great use of our time. We never would have seen everything we did if we were on our own. Brenda was always quick to respond while planning. She loves what she does and you can tell she wants to plan the most unforgettable trips for her clients. She even kept us updated on things happening during our trip. The public transportation was on strike while we were traveling to Venice. She made sure we had all the information we needed to get to our destination. Her tips and suggestions were spot on and we had no issue getting from the train to our hotel in Venice. I will recommend Brenda to my friends and family for their next travel adventure!! Thanks Brenda for the unforgettable memories!

Brenda did a great job Helping me plan a summer cruise. She did a wonderful job setting everything…read moreup and guiding us through the process. She also got all the proper paperwork ready and insurance! I will definitely use her again

We recently used Shangri-La World Travel for the first time for our first river cruise. We worked…read morethrough Taryn Stevenson and she was amazing. She arranged everything from hotels to being picked up and dropped off. It was seamless for us. All we had to do was enjoy and enjoy we did. Taryn recommended AmaWaterways which proved to be amazing! We are already talking with her about a future trip we want to take to include different locations than a regular cruise. We can't wait to work with Shangri-La World Travel again.

Our travel group of 8 and been using Shangri-La Travel for number of years. The entire staff is…read morevery helpful. They take all the stress out of traveling.

Judi is the owner of this Coppell, Texas based travel agency. She specializes in family and small…read moregroup travel to locations throughout the world. Her clients consult with her regarding their travel needs. For more than two decades she has been helping clients and their families fulfill their dreams. She has found value based travel for me and my family on many occasions.

Brides and Travelers beware of Mallory Jones of YDIV Travel…read moreThe bride and groom used Mallory Jones as their wedding planner for their dream wedding to the Amalfi coast. Strike 1: A few weeks out from the event the bride reached out to us to ask for our confirmation number for the booking of the rooms. We had never received any confirmation number. The bride was told we had not paid. We then had to produce proof that we had paid the $2800 to Ms. Jones. This was extremely concerning that she had no record of our payment which was made months earlier. Strike two: Upon arriving in Naples we were supposed to have transportation to and from the hotel to the coast, which was 1.5 hours away from the airport. Ms. Jones mistakenly cancelled our return ride. When I asked her to undo the mistake, she would not help or give me a refund for the cancelled ride. Mallory said it was a package deal and I was just out the cost, which was going to be $140 euro. Strike three: After four nights into our five night stay, the hotel let me know that we were scheduled to check out the next day. We had paid for five night. We were now without a hotel. Mallory had decided to go on vacation the week of the wedding and was difficult to contact. The hotel said we could transfer to their sister hotel if we paid an additional 350 euro. After a stressful night with little sleep, we were inconveniently relocated to the sister hotel which was not as nice and the additional money issue was corrected. After the mishaps and paying additional monies, I would never recommend Ms. Jones or her company to any traveler because of poor communication, unprofessionalism, and the coordinator being on vacation during the event. If I could I would give Mallory Jones 0 stars.

I had the best experience ever. Yolanda helped me plan a trip to Dubai and the way she handled…read moreeverything was extremely professional. She assisted me from the beginning to the end of the trip. Never received over the top customer service like that before. I have already recommended her to several people.

Update #2 about the phone convo: I called Cindy and she flipped the narrative and hung up on me. I…read moredid not cancel my trip, she responded to the wrong customer. I will not cancel CINDY because i have read the policy. You all can't do so much as schedule a meeting with accuracy, nor can you give customers the straight story without a snark in email with the date correction. Thanks for hanging up on me, you saved me some time drinking from a dry well. Update #1 about the comms: CASE IN POINT ABOUT SHADY COMMS... CINDY'S RESPONSE - I DID NOT CANCEL THE TRIP, NOR DO I INTEND TO. IT'S PAID UP, LOTS OF CONFUSION CONTINUES TO COME FROM THIS BUSINESS. Original Review: Every communication is defensive and snarky. I paid a lot of money to have an easy time traveling where everything is just done and I show up.... Gotta keep very close tabs on this company - mishandling of charges, miscommunications of travel meetings, snarky responses when you ask for clarification. We haven't even taken the trip yet and it's exhausting working through all of this with them. If I wanted another thing to manage with high-touch, I would have planned a trip on my own.

We subscribed to this free travel service group and used them for a trip to Amarillo…read more The trip was three days, two nights, and packed with included excursions. We took a coach bus from San Antonio direct to Amarillo. The hotel we were booked into was decent. The first evening we ate at a delicious steakhouse directly next to the hotel. Here is the itinerary for the trip: it was FANTASTIC! Saturday 8:15 Breakfast at the Hotel 8:55 Depart Hotel 9:00 Panhandle-Plains Historical Museum 11:00 Depart on Bus 11:1 Jack Sisemore RV Museum and Race Car Museum 12:15 Depart 12:45 Coors Ranch Club Cowboy Rodeo Amarillo National Center 1:00 Chuckwagon Dinner (included) music, beer and wine garden (Covered out-door -south of the Rex Baxter Buidling) 2:00 Fast Draw Competition Rex Baxter Building (inside and air is my understanding) 2:00 5:00 Vendors/Shops in the Amarillo National Center Doors open for the rodeo in Amarillo National Center Shopping and is indoor with air conditioning. 7:00 Rodeo 10:15 Depart to Hotel Sunday Ju 8:45 Breakfast at hotel 9:30 Depart for City Tour of Amarillo highlighting Herrington Medical Complex, Botanical Gardens, Discovery Center, Helium Monument, Amarillo College, new AA Baseball Stadium, Performing Arts Center, Historic Buildings, Cattle Baron Homes, and the famous Cadillac Ranch. 11:30 Route 66 Historic District Shopping and Lunch on own 1:15 Load Bus to go to Visitor Center 2:30 Depart for Hotel 4:00 Depart Hotel for Palo Duro Canyon Tour of Canyon including a stop at the scenic overlook, before descending to the Bottom of the canyon. Various formations and historic events will be highlighted Along with discussing wildlife, plants and fun stories about the 2nd largest Canyon in the US. 5:30 Arrive at the entrance to the Muscial Drama TEXAS 5:45 Back Stage Tour 6:15 Texas style BBQ Dinner 7:00 Free Entertainment on the Prairie Dog Stage while eating. 7:45 Doors to the Pioneer Amphitheatre open 8:00 TEXAS MUSICAL begins! 10:30 Show is over-time to board bus 11:00 Back at hotel Monday 8:00 Breakfast at the hotel Check out and have luggage in lobby 8:45 Depart Hotel Quick lunch along the way Arrive back at Walmart Parking lot!