I'm writing this review with a huge amount of happiness -- I can easily give a perfect review for…read moreLisa Doherty-Santana at Griffin Properties. If you're buying, here's what to expect: - Lisa will sit down with you and conduct a friendly interview on what you want to buy. - Lisa will recommend fantastic experts as part of your buying team: home insurance, lawyers, and mortgage lenders. The only recommendation we did not use was the home inspector due to scheduling and our own prior use. EVERY recommendation Lisa gives is a "tried and true" team member. They are all excellent. We used Jeff Nelson from Bank of America, Jeff Shargel's law office, and Matt Davison for the homeowner's insurance. All were excellent. - Lisa will email you listings of what you want, schedule showings, and give you open house notifications too. We saw a ton of properties in many towns -- Lisa does a lot of legwork. She even picked us up at the train station once when our car broke down. She goes ABOVE AND BEYOND! - Lisa is organized, fights for you, and is always your advocate. She asks questions you didn't even think of asking. - Lisa is super friendly, confident, smart, and a FANTASTIC negotiator. Even at our final home walkthrough, she found a minor item needing repair, got us monetary protection in the 11th hour (at closing!), and worked with the lawyers. She does this all with panache and friendliness. - Lisa is honest and tells you what you need to hear. She delivers bad news with such friendly skill and diplomacy, that you can't help but move forward with a better feeling instead of a negative one. She is such an excellent advocate. I highly, highly recommend her. She has a great communication style. Go to Lisa! We were in such good hands with many life changes happening all at once -- Lisa was there every step of the way. Happy house hunting! :)

My fiance and I were first time home buyers this spring 2009. We tried it on our own for a while…read moreand realized it was a pretty complicated thing to take on, so we took our chances with the small independent real estate office down my street and I asked for Lisa based on her glowing reviews. Long story short: she was everything and more! She took us all over the city and surrounding towns to search for the perfect home. Every weekend she updated us with open houses, checked in with us often and when we did attend showings together, she knew just what to ask the seller's agent. She remembered what we both specifically looked for in a home and went out of her way to find that. She was always available and responsive to calls or emails. Lisa is not only a wonderful person, full of energy and so friendly, she is extremely adept at negotiating with sellers agents and hooking us up to excellent lenders and attorney. We felt she was really looking out for us every step of the way, and count her as a friend! It was a memorable and positive experience buying our first home at Griffin, and we have been telling all friends and family about our experience, and hope this entry will help you feel confident about working with them too! We are also planning on coming back to Lisa when we eventually sell and buy our next home. 5 stars all the way!

A few years ago, my wife and I purchased our first home with Karen. We were first introduced to…read moreKaren from my Uncle who knew Karen from a Real Estate Work Group that they participated in. Karen came highly recommended as she is very knowledgeable of the Market and Properties within the Essex & Middlesex Counties. I remember being anxious, because as you may know buying real-estate is never clear cut and can be over whelming. The experience was pleasant from the first time we sat with Karen. Karen really paid attention to our situation and explained with great detail any questions and concerns we had throughout the buying process. Karen is exceptionally good about answering phone calls, responding to emails and is always in touch with any information (good and bad). Karen is extremely honest and motivated and will show a variety of homes that interest you. Working with Karen, I did not feel pressured to buy the first property that crossed our path, instead felt at ease knowing someone was truly there to give great advice and guidance. Karen is very personable, courteous and friendly. Karen is a great listener and has great strategies when buying/selling homes. To this day, Karen and I stay in touch whether is to say hello to see how things are going or providing us with market updates/trends. There's no doubt if there's a time when we decide to sell our place to buy another, Karen will be getting a call from us!

My husband and I worked with Karen two years ago when we purchased our first house. Being first…read moretime homebuyers we were both overwhelmed by the process and nervous about making such a large financial investment. We were looking for an agent who we could trust to help guide us through the process. Thankfully we found Karen, who came highly recommended to us by several of my husband's coworkers. We were in the market for a house at the beginning of the spring and given the price point we were interested in, houses were coming and going from the market within a few days. While it was at times stressful, I was amazed at Karen's dedication, responsiveness and willingness to meet with us and get us into properties as they came on the market. When we finally found what would one day be our house, Karen advised us through the bidding process (the same day the house went on the market!) and worked with the seller's agent to negotiate a sale that won us the house (there were multiple bidders!). As part of our offer, we had a long closing period and Karen keep in close contact with us throughout the duration and even connected us with home inspectors and mortgage brokers along the way. She was incredibly supportive and helpful - we couldn't thank her enough! Overall, Karen was a pleasure to work with and a wonderful buyer's agent. From the first time we met with her I remember feeling more at ease and confident with the process. She is truly knowledgeable about real estate and gives sound, objective advice. We still keep in contact with Karen and give her regular updates on the house. We would recommend her services to any of our family and friends and will absolutely be giving Karen a call when we decide to sell our home and buy another.

Working with Kristin was a joy from start to finish. Her expertise in the market secured us an…read moreoffer at full asking price within 6 days of listing our property in Saugus. Would highly recommend!

I should start off by saying that this review is long, LONG, overdue...renos take longer than…read moreexpected--sorry, Heather! With Heather's help, I purchased my first-ever property in January 2018. A condo in Waltham. The way we found out about Heather is actually a little funny... I was working with someone who I didn't seem to connect with, and started a new search for local realtors. My search led me exactly here, to Yelp, where I read so many great things about her. Getting in touch with her was very simple, and we clicked right away. For just about two years, Heather took me and my girlfriend to countless properties all over the metro-west, each time offering her honesty and expertise. Apart from selling properties, she also knows how to fix them up!--She is a jack of all trades. What started off as a very long list of must-haves slowly but surely boiled down to essentials...It's pretty funny now. But Heather was so accommodating, so patient, and always made her best effort at making sure we were getting into something that we would be happy with in the long-run. She never made a fuss about working around our work schedules, no matter how early or late.....or if we were in the midst of a nor'easter! She's always easy to reach by phone, text, or email. We never ever felt rushed or pressured. Heather's fun and easy-going attitude made a world of difference during such a complicated and long process. She became more than our realtor; she became a family friend. We are so glad to have met her. I'm confident that any one who works with her will feel exactly the same way, and we are very much looking forward to working with her again in the future. We love you, Heather. Thank you so much for everything. Sam and Krystal

Heather Heather Heather...What can i say about her…read more As a born and raised New Yorker, I accepted a job in the greater Boston area in Q4 2016. I began my new job in October. As part of the job offer, I received a relocation package where they connected me to Heather. Reading up on her website, she is known to be a relocation specialist. She is a specialist. She knows her ins and outs of houses/condos. She knows whats to look for. We connected early on, and I told her what I was looking for, price range, location, etc... and then she went to work. Once I got in the area, she took time out of her busy schedule to show me around the neighborhoods of Somerville, Brighton, Arlington, Watertown, Belmont. She is very knowledgeable of the greater Boston are. She knows which markets are hot and which are probably hard to re-sell if i ever plan to move on to a bigger place. Looking for a 2BR condo, we saw a slew of places. However, when I accepted an offer in NY on my property, she worked even harder to find me places for me. Finally I was connected a beautiful newly renovated condo in Watertown. Heather worked for me and was able to get an accepted offer within my price range. She worked hard on the P&S agreement and connected me with a real estate attorney in the area that she trusts. Unfortunately, the process of selling my NY coop and purchasing the condo in MA took much longer than anticipated due to my NY sale (another story), Heather did her best to console the MA seller that I am close and that I am eager to buy and I am willing to do whatever it takes. Eventually everything panned out. Heather gave me an awesome gift when she handed me the keys. She even showed up to my closing! It just shows how much she cares for her clients. I feel that she goes above and beyond to make her clients at ease. I was stressed out a lot because of the delays, and she kept on reaching out to me to reassure me. She was really helpful during the hard times. Finally closed this past Monday and moved in on Tuesday. She still helps me out when I ask for it - connecting me to the right people that she trusts. Oh I can continue to go on and talk about our trips to see different homes/areas but then this review will become a book. Let's just say that Heather kept me engaged and on my toes throughout the whole process. It was a joy, pleasure, and honor to work with her. I am so glad that my relocation specialist connected me with her. I recommend her to anyone who is looking for a place in the greater Boston area!

The Petersons are hands down the best real estate agency around! For sellers and buyers I highly…read morerecommend checking them out. This family owned establishment pours their heart into every listing and works with their clients to ensure they are meeting their needs 100% of the time. When my wife and I were starting a family in an area new to us we felt very confident in Andy Peterson's experience and work ethic. He was sincere and and determined to find the exact right home for us! We found it and have been very happy ever since. Check them out!

Professional, attentive to details and wonderful to work with, Sherry is an exceptional realtor!…read moreShe showcased my home on all available platforms using Matterport video technology - a feature not offered by any other area realtors. Sherry made herself available at all showings and inspections. She answered every call I made and responded to all my inquiries with a positive attitude. Sherry even went so far as to replace an exterior lightbulb for me in driving, freezing rain the night before our closing! Oh, and she sold my home above the asking price and secured the highest sale price in my neighborhood's history! She is amazing! I wish there were more ethical, positive, hardworking people like Sherry in the world!

We found our dream home knowing it was a flip BUT Sherry Bourque KNEW it was back on the market for…read morefailing inspections. She also deposited the check she was supposed to hold on to and it was "overnighted" 2 days ago. The house was lip stick on a pig and she knew it as well as the owners. Unethical, lieing and will NOT be referring.

Elena came recommended to us by our family attorney who specializes in real estate. We quickly…read morebecame aware that Elena had deep knowledge of local properties and the history of the condo complex where our unit was located. Elena impressed us with her hands-on approach, which included mastery of large and small details, prompt actions and immediate responses to any questions. She managed the staging and open-house process in an impressive fashion (the sales brochure and photos for our unit impressed everyone who saw them). Elena was able to attract a cash offer, and the closing process was fast and without incident. We never expected the listing-to-closing to be so smooth and effortless. We recommend Elena highly.

Elena helped my family to find the house that we fell in love with! I anticipated the home-buying…read moreexperience to be extremely stressful, but Elena helped us to go through it as smoothly as possible. Elena found a perfect team for us and handled all the communications and other details in a very timely and professional way. I hope Elena will still work as a realtor when we look for the next house! I can't imagine a better experience than I had.

Showed up at my mother's house unannounced. I know this because my mother's phone was disconnected…read morebecause she has Alzheimer's. I confronted them in the driveway and told them they would not be representing. A few days later, I received an letter stating that I had code violations on my house and threatened to report me. Do not do business with these people.

I lived in another state and, by happy accident, ended up with Melissa Mullen as my broker. She was…read moreextraordinary.