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    Exit 11 Storage

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

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    1 year ago

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    Morway's Moving and Storage

    Morway's Moving and Storage

    (17 reviews)

    From the original quote by Heidi to the delivery that was handled by Justin, Bradley, and Matt,…read morethis was the best move we've had! And we've moved across the country and back! This was an out-of-state delivery (to Connecticut). We were impressed by the professionalism at every step of the way. We didn't want to be surprised by "unexpected" additional costs when our furniture was delivered. Heidi's quote was higher than competitors but seemed much more reasonable compared with past moves. In the end, the final cost was a little lower than the estimate. More than fair cost for the value of the work done. Well done, Heidi! Justin, Matt, and Brad showed up promptly on the scheduled day to pack us. Polite, responsible -- and efficient! They packed boxes and protected the furniture well. They finished early enough to start loading the truck that day and came back the following day to finish loading. They arrived earlier than expected in Connecticut the following morning and unloaded very quickly. Furniture was positioned and reassembled as we wanted and boxes were placed in the correct locations. Amazing work! Nothing was lost. Nothing was broken. Despite the careful protection, there were minor scuff marks on a couple of pieces, but nothing worth trying to repair. On time, under budget, and in good order. It doesn't get better than that. Thanks, yet again, Heidi, Justin, Bradley, and Matt. Wonderful job. And we hope Heidi got some of Angelo's Italian cookies that we sent back with you. We don't plan to move again, but if we did, we would call Morways/ProMoving for the job.

    Excellent experience. Moved some things for us 2 weeks prior to listing our home. The house sold…read morequicker than expected and they squeezed are final move into their schedule. Extremely considerate, kind, careful movers. Thanks for taking such great efforts with all of our antiques, slate pool table from 1910, soda machines, gas pumps, pinball machines you name it.....nothing broke and wrapped with care. If there were 10 you guys would have them! Thanks!

    Chase Moving and Storage - Quote

    Chase Moving and Storage

    (29 reviews)

    He does, in fact, have a boss…read more At least if you're contracting an out of state move. To say this was one of the most violating experiences of my life isn't an understatement. We only contracted them for a local move and storage. When we shopped around, because their interstate quote was high, they became aggressive. They started charging retaliatory fees, refusing to release our things, amid constant harassment. This was only resolved after contacting the attorney general and the CEO of their interstate partner company on the advice of counsel. I'd like to mention I have proof of every interaction. In writing. If you care below is the breakdown of what happened. I was living in Ferrisburgh Vermont and every attempt to contract something like U-box or Pods was met with my address was out of their service areas. On a recommendation from my contractor I went with a local mover, Chase moving. Our family planned to travel for the year so we were going to move our things to a U-Haul storage and have them move our things wherever we ended up when the year was done. Chase moving and storage for the local move was wonderful and knowing our plans mentioned they also did storage, would we like to bundle it? Sure, why not. We pre paid the year. But spoke specifically about the fact we'd shop for the best price when it came to an interstate move, Ron acknowledge this later in writing. Due to our dog not handling traveling well we cut our year short. I contacted Chase and they were responsive, sent over a quote. After a little research I found their quote was significantly above the national average for weight and size. I shopped around like a responsible consumer Upon telling him he laughed at me, told me he was going to charge me 1500 in warehouse handling fees and so he'd still be cheaper. I would like to mention warehouse handling fees were in my original contract. Due to his dishonest dealings and disrespect I decided to continue with the new company. Enter retaliatory fees, sabotage, and harassment. Ron tried to say I was a silly woman who was ignorant and didn't realize brokers could be dishonest. He didn't know in writing my quote exactly reflected his for weight and size. They had quoted be based off his exact measurement of the move. Which of course, I have in writing. The other company alleges he never let them see the move, told them it was twice the size. Said he quoted me 2K less than he did and I'd been difficult and trying to hurt his business. They charged me 1800 dollars for showing up. So that's 1800 from them, an additional 1500 from him. In writing he told 3 different stories from his side for why they didn't pick my things up. He then sent me an inflated quote more than his initial quote and gave me less than 24 hours to accept. I didn't. He then said I couldn't pick up my things myself due to insurance reasons, and my contractor couldn't pick up my things despite having the insurance he requested. This is about when I contacted outside regulatory bodies. After I did then came the harassment from his office manager. She told me I owed money for monthly storage. Then ILLEGALLY charged my card without authorization. Ron then tried to tell the attorney general again I was a silly ignorant woman, I had verbally told them I didn't want them to charge my card but hadn't put it in writing. So I produced the email with receipt in which I had indeed revoked authorization for my card in writing. The money was immediately returned. His office manager began writing me emails into the night 7 or 8 pm for me so 9 or 10 pm for them. She tried to get me to say I refused to pay for my storage I assume in an attempt to entrap me and forfeit my ENTIRE household. I just kept responding I paid in full (of course producing receipts). She only stopped her harassment after I again contacted upper management of Wheaton and then wrote an email retracting her claims, admitting I was paid ahead. I would like to thank his boss, Wheaton Moving, for ultimately resolving this ethically.

    Don't walk, run away. Got an estimate for a move and hired Chase. Final bill came and it was 42%…read morehigher than the estimate. In the estimate the travel time was listed at a certain rate, when the final bill came the travel time was charged 70% greater than the estimate. Like many other reviews about incorrect billing, I won't use them ever again.

    Booska Movers - Let's get you moved!!

    Booska Movers

    (46 reviews)

    All in all I thought they did a solid job. The crew was friendly and worked hard…read more Communication from the administration was weak. I booked them several weeks in advance and had to email them several times to get times, confirmations--really any information. They may do this everyday but I sure don't so it would have been nice to know what to expect in advance. I wasn't really even sure they were definitely coming until I got a confirmation email at 5:00 the day before my move. They came in a little over estimate but by only a few hundred dollars ($1300 estimate, $1550 bill). Considering what they did, I did not care. However, I was not expecting to have to pay on the spot because no one told me the process. I imagine it could have been in the documentation I received at 5:00 the night before but by then I was scrambling to pack and couldn't even barley take time to pee. In sum, good product but the communication leading up to it was poor.

    Bait and switch on pricing, gave estimate of $5200 with packing of kitchen and other items, mover…read moreguys showed up, told me nothing was said about packing, called Beau, who brought over packing stuff, got to hear mover guys bitch about Beau always forgetting to add on, was told it would be an extra $500-$800, turned out to be over $1000 more, Table leg got broken, had to badger for the report to be processed, considering that insurance is an extra cost. Sarah Booska then said she would take care of it....WITHOUT ANY NOTICE I get a call from some guy who tells me he is coming over to fix my table. NO COMMUNICATION FROM BOOSKA regarding this.. so freaking ass great, my solid wood table now has a glued leg, and I got F*UCKED with pricing and the pleasure of their mover bitching that this is the same old same old with his bosses. AVOID THESE SHYSTERS They will lurer you in thinking they are affordable... but they know the day they move you, you don't have a lot of options. There is a special place in Hell for this FAMILY business. ..l.. you Booska

    Exit 11 Storage - selfstorage - Updated May 2026

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