For over 30 years Marianne and M and the entire team have provided excellent service to us…read more The latest example is our receiving the full claim payment for a windshield claim two days after we called their office. They really deliver on their service commitment. John in Minnetonka

We have been very happy with State Farm after a poor experience with another company. They have…read morebeen kind, helpful, and responsive.

Not good on the phone.. he didnt even let me speak. wont recommend. I am a potential customer but…read morehe hang up on me.

Jay and his team are doing a great job handling my home, cabin, autos, business and health…read moreinsurance needs. Nice job!

I have been with Brent Mohlenhoff for years for my home, auto, and renters insurance and they are…read morethe best. No hassles, worries or concerns and they are very responsive when we have questions or claims. A well-run office and professional in every regard.

I have been with this office as a costumer for 14 years. They are amazing, knowledgeable, very nice…read moreteam! I don't ever want to switch to a different agency. They treat you with great kindness.

First Fiduciary Corp was a court appointed guardian for a friend of mine. They have been very…read moregracious in including me in decisions regarding his care along the way. Numerous times they consulted me for my thoughts regarding his needs and preferences when he was unable to express them himself. They have seemed genuinely interested in his wellbeing throughout his journey. Karen K.

The CEO received a 1099-R for a deposit entitled "death benefit" from my husband's portfolio…read more Taxable? I thought they brokerage firm would send me a 1099. Instead they sent it to First Fiduciary. I never got it. I didn't know about any of this until I had gotten a letter from the IRS in 2023 asking where their money is. They wanted taxes, penalties, interest. We're still trying to get that reduced. Dan Lodahl made this mess by not giving me that 1099, he should be cleaning it up, not me. Whenever I asked for anything I NEVER got information I needed. I started out with First Fiduciary with $450,000.00 I left with $225,000.00 and that was after about 16n months. They were paying thenmselkves 2,500-3,500 each month. What did that buy? They wouldn't tell me. PLUS they got my checking. savings, and social security.

Kassie out of the Eagan office was great in handling our recent refinance! Everything was completed…read morein a timely matter working around our tight schedule. She even came to our home for an evening closing that was very convenient for us!

Zach, from Brandi Warmbier's insurance office, will steal $85 from you. Wait, that might not be…read moreentirely fair. Let me say this, Zach, an insurance salesman who works out of this office, struggles to do his job so that you will not loose $85 on auto insurance you never wanted or ever used. Let me step back and tell the story. I started shopping around to see if I could get a better rate on my auto insurance, put my info on one of those websites, and within minutes I got inundated with emails. The next day the phone calls started coming in, and Zach manages to get a hold of me and quotes me a good rate for auto insurance. I tell him to sign me up, which he does. The next day he calls me back to tell me that an incident popped up on my drivers record (a very minor scratch from about 4 years ago that I had forgotten) and that would make my premiums more expensive than originally quoted, and higher than my former insurance with Geico. I tell him then I'm not interested in State Farm and ask him to refund my first month's premium since I was quoted a different price. He says he will but that it may take a few weeks to show up on my bank statement. A few weeks go by and the $85 charge is still on my statement, so I call Zach back and can't get through to him and leave him a voicemail. No reply. A few more weeks goes by and I get a bill from State Farm for another month's premium. It turns out, not only has Zach not refunded my money, but he never un-enrolled me for their auto insurance. I call back and get ahold of Zach and he successfully un-enrolls me, but then says because I was "technically insured" by State Farm for a month (even though I told him I was uninterested and asked him to un-enroll me less than 14hrs after my original quote), the underwriters would not refund the first month's premium. I told him I expect my money to be refunded because I did not ask for these services. He said he would talk to the underwriters and get back to me. Weeks go by, no word from Zach. Voicemails and emails go unreturned, and State Farm still has my $85 that rightfully belongs to me. Filing in small claims court costs $65, so I've decided that the crooks can keep my $85 that they've stolen from me, but they will never, ever get any additional business from me, my family, or my friends ever again. Procede with caution.

Just wanted to give another 5 star rating to Brandi Warmbier as she has gotten our rate lowered and…read morewe continue to receive first-rate service from her office!

My wife and I moved to the Twin Cities two years ago from the San Francisco Bay Area and sought…read morehelp understanding the insurance landscape in MN, and specifically to find the best value in home, auto, and umbrella coverage. While it didn't have the absolute most reviews of any insurance broker, the reviews Options Insurance does have--across Yelp, Google, and Reddit--indicate a strong reputation for customer satisfaction. And that's been our experience since working with our agent, Tippy Sourignavong. From the jump, Tippy demonstrated deep knowledge of insurance products (including terms and conditions that I found confusing), patience (in explaining the differences between policies), and responsiveness (often getting back to me within minutes for any question I had). She found us the best deal among insurers to cover our home, car (and later an additional car), and umbrella insurance from AAA; better than I could have found on my own. Before renewing this year, Tippy reached out, letting me know that she cross shopped my existing coverage across all the insurers and found us a better deal, saving us hundreds this year. She also flagged that insurers by and large were moving away from replacement cost value (RCV) to actual cost value (ACV) for roof replacements, which isn't as good, but out of her hands. I still appreciated the call out and it's exactly the type of proactive streamlined information I need to understand my choices and make a decision. I highly recommend Options Insurance and Tippy in particular as a starting (and ending point) for all your personal insurance needs.

I've been incredibly happy working with Options Insurance over the years. They've assisted with all…read moreof our insurance needs for our family across products and they've always provided a top notch level of insurance. Their email response time is second to none, which matters to me. I always get an answer right away. Tom and Keri always exceed my high expectations. There was a specific time when I needed a policy in place by a certain date and Tom literally worked around the clock (I'm not kidding, late into the evenings and into the weekend) to make sure it happened. I never see service like this anymore. I will never leave these guys.

They got me a great rate and coverage on my insurance! I recommend Brandon and his team, their…read morecustomer service and responsiveness have been outstanding.