If I could give this company no stars, I would. The owner started out really nice and I liked him a lot. Booked the limo, but one month before use of said limo, I had to cancel. I called and left a message, sent a text message, and posted two notices on the website. I did not hear back from anyone. I called my credit card company to see if I had any recourse and they said yes. I filed a dispute with the credit card company and they reached out to the owner. I'm assuming he didn't respond to them either, because they ended up withdrawing the money from his account and placing it back into mine. They said one month was plenty of notice to cancel. I sent him a text message, warning him that the credit card company would be contacting him and again apologized for the need to cancel. I got a very hateful email back. The fact that he responded to that one let me know that he also saw all my other messages but chose not to respond. On the day that my grandson was going to use the limo, he and his date were already finished taking photos and were at the restaurant when he received a text message from the owner saying the limo was on its way. This is one month after I had received a refund, obviously against his objections. Then the limo driver contacted him and said they were at his house. My Grandson contacted me very upset because he thought he had done something wrong. This guy went out of his way to ruin my grandson's last prom. So he's nice when he's taking your money, but look out, he turns into a demon if you have to cancel! read more