If I could rate 1st Class 10 stars I would…read more My daughter was traveling solo to Tampa for her school's spring training camp. We had to figure out airport-to-hotel transportation on our own since she was arriving at a different time from her teammates. In researching Tampa car services, I called 1st Class first since they are the only one with numerous reviews that are all 5-star. The owner, Victor, immediately put my mind at ease with the professionalism and kindness in our conversation. He took on the pick up himself even though he had an early start the next morning and my daughter's flight was delayed numerous times, arriving later than expected in the evening. Victor even walked in to great her at the airport, help her with luggage, texted us updates, and walked her into the hotel to make sure she was with her team. For me, this is just a totally unexpected level of service and care. Oh, and to top it off, he would not let me tip him additionally after the drop-off. I travel a lot for work and wish every car service operated like 1st Class.

Great service! Very accommodating and prompt! The owner even went above and beyond offering to…read morepick my son and his friends up from where they were going and take them to a new location for my son's bachelor weekend.

Amazing service! We were traveling with two toddlers and wanted to make sure they were safe getting…read moreto and from our hotels, the airport, and the cruise port. Our driver was absolutely wonderful--he not only got us to the cruise port safely but also took the time to explain exactly where to go and what to expect for pickup after our cruise. When our flight was delayed after disembarking and we unexpectedly needed to stay at a hotel, he went above and beyond. He offered to pick us up and take us to the airport free of charge just to make sure the kids got there safely. That kind of kindness and care is so rare these days. This is truly a wonderful company with an owner who clearly cares about their customers. Could not recommend them enough!

Thank you Victor for taking care of our family! You and your team were very patient and flexible…read moredespite our being three hours late to the Tampa Amtrak station. We appreciate the timely and efficient service and information about the Tampa and Clearwater Beach area. We will be using your services again and we recommend Pick Me Up Tampa to our friends and colleagues.

Always have a great experience. On time and very communicative. Clear and well maintained vehicles…read moreand great staff!

My mom made reservations weeks ago, and confirmed (have confirmation documents to back this up) to…read moretake our group of 5 to the cruise port at 10:00. The driver, Amanda, initially showed up at 8:50. We were not ready yet, since she was an hour early, but invited her to come inside and have some coffee while she waited. She declined and said she would do another drop off. This made my mother nervous about our own timing, but Amanda assured my mother she would be back at our pick up time. At 10:28, after we had already called the office to find out where she was, she called to let us know she would pick us up in 23 minutes! My response, "I'm sorry but that's really unacceptable to be almost an hour late." She responded "you don't need to be rude about it!" Are you seriously calling me rude for telling you it's not acceptable to be an hour late for a timed pickup based on our boarding time? They offered $20 off as compensation. The total booking was $310 (round trip, plus gratuity), so essentially a 6% discount on our booking to show up an hour late. Terrible customer service! Ended up having to load up our van and drive ourselves to the cruise terminal.

I think the Transportation system is amazing!! I have been coming to this airport since I was a…read moreyoung tot!!! I have finally been back to this airport after many many years, and all the updates are amazing. The restaurants are great, and the shopping has come around full circle to equal one big awesome experience at the airport.

I booked this service to pick up my 81 year old mother. They took great care of her! She felt safe…read moreand was very comfortable. Thank you!

I traveled to Tampa to attend KEM's concert & required VIP service at Straz Center Nov 2014. I…read morecontacted several services prior to contacting Dan & OMG did he get my attention. He was absolutely pleasant & gave a GREAT price. He called 30 mins prior to arrival We were greeted like royalty, the car was clean inside and out & the wine chilled! and served to us!!!! He spoke to us with enthusiasm, the conversation was great. We were actually treated like FAVORITE family members, a 1st for me haven used services before........ At the last minute we decided that we wanted to check out the town & w/o hesitation he said ok for pennies more. We arrived on time we were slightly delayed he had no problem with that. He seemed cheerful & happy to see us. He was even nice enough to take a friend to her car as she had parked quite far from the center. He chose not to move until she was in her car safely & her car was in motion before he left "INCREDIBLE" then he took us to our destination again wonderful conversation & laughter the whole ride. Dan was wonderful & I recommend that you contact him if you are even in the Tampa area & want to be treated like a VIP you should contact Dan. We had to take pics with him and give him big hugs because he was the absolute greatest and such a sweet man.. Dan we love ya & will give you a shout the next time we are in Tampa weather we need service or not. Thank you thank you thank you !! YOU MADE OUR NIGHT!! Best of luck! -Ladies of Houston, TX

Great service! On time pick up and drop off. Very reasonable fare to the airport! Will absolutely…read moreuse again!

Beshoy was a great driver for our group of board members. He was communicative, drove safely, and…read moreoverall a great driver.

FANTASTIC!!! I set up a pick-up at Tampa international Airport to pickup 2 friends . Done with no…read moreproblem. Then the same day they picked up my party of 7 to go out for dinner Michael the driver was perfect. Then a few days later they came back and took my friends back to Tampa international Airport. TERESA was they lady who set it all up and I would highly recommend ambassador limousine !!

I have to give them one star because the worst thing you can do as a car service is not show up…read morewhen you are supposed to. . Having never used this company before I really wanted it to work out. The price was great and Booking was easy online and was quickly confirmed by email. They were scheduled to be there for an airport drop off for our guests at 4:45am. At 4:55 I tried to call them to see if they were nearby and there was no answer. At 5am after I had already loaded my worried guests up in my car to take them to the airport-they called and said they were about 5 minutes away. 15 mins after they were supposed to already be there. I told them to cancel because we were already driving to the airport ourselves, and they said "ok" and hung up. No apology no mention of a refund- nothing. I have used towncar services in the are several times, and every time they showed up early. I understand things happen but that phone call should have came about 20 mins earlier, especially when you know someone is going to the airport. Also, an apology and a refund should have followed.

Dennis, our driver, was on time, incredibly helpful, and super professional. He made great…read morerecommendations for our stay in Clearwater. Dennis is a cautious driver and that was reassuring having our 3 young children in the car. His professionalism exceeded our expectations and we would definitely recommend and use Tampa Towncar again especially with a request for Dennis as our driver.

First, let me say our driver (Charles) showed up on time and dressed very professionally. He…read morecontacted me the minute our plane was scheduled to land to ensure us he was here. We were told to take our time, gather our luggage, then contact him to let him know the number of the airport door we were exiting. There were 5 of us, including a 3-year-old, with 5 suitcases and 5 carry-on bags. We were provided a car seat that needed adjustment. The driver performed the adjustment. We were driven to our destination quickly and without issue. We were extremely pleased with our service, the price, the timeliness, and most of all the professionalism. We highly recommend this company.

Another great ride with Limo Logic. I had a superb driver (Buzz) he arrived early and the…read moretransportation to and from my destination was excellent. When I need a dedicated ride to get where I need to go Limo Logic is my go to place. Thank you Limo Logic!

Great experience! On time service. Clean vehicles, professional courteous drive. Definitely will…read morehire again.

Great service and super responsive. From booking to follow up and execution, great companyread more

We had another company cancel on us last minute (like 4 hours) before my friend's 40th birthday…read moreparty. We were in a panic and when i reached out to Estelle they were very kind and were able to jump in to save the day. We had Michael as our driver and he was kind and on time for pick up and drop off. Thank you so much for saving our evening :)

Estelle Limo & Party Bus, I reserved a party bus to pick up 27 friends for a Birthday party…read morecelebration...BEWARE!!! They contracted the service out, they charged me for final payment 3 day prior, with 20% gratuity..I did not have a problem with this, except I like paying my driver in cash...The bus was 30 mins late, because the contracted company did not receive payment from Estelle Limo...So, I had to give my credit card to the contracted Party Bus driver..who was very kind.... This was unprofessional on Estelle limo, stressful for me, we lost 45 mins of our time...Estelle did not answer my calls or txt...they did finally txt me 2.5 hours later that the situation was resolved...absolutely no compensation to me...