PLEASE READ. If I could give this company zero stars I would. BE AWARE THEY DO NOT WARRANTY THEIR…read moreWORK!! My countertops were installed and they are beautiful. Several months after the installation a stress crack appeared. It started in the underside of the countertop in a corner and spread to the top of the counter where it is very visible. It was less than a year so I contacted Fuda and they basically accused me of putting something heavy or hot on the counter which is absolutely false. In the reply the owner(?) was extremely rude, accusing me of being demanding. This is my email... "I called last week and was told you'll call me back. I haven't received a call yet. I would like to attempt the repair, however, the crack is NOT from weight or heat it's a dress fracture from where the corner was cut. It started in the corner and moved up to the countertop. Do you not warranty your work for a year? The condition of sale statement at the bottom of the invoice doesn't state anything about guaranteeing your work, it also doesn't mention quartz. It's mainly a statement about liability if the product is not maintained. Please prove a copy of your warranty policy. If my only option is to repair it I would like that done as soon as possible. If it looks horrible, I don't expect perfection, but I do expect it to look good, then we'll have to figure out the next steps. But I have pictures as well and this is a stress fracture from where it was cut. There's no way possible it was heat since it started in the side and we put nothing heavy enough to damage the countertop on it." There is nothing rude or demanding in that email. However this is part of his reply... "When we installed it back in April 2023, there was absolutely no mention or note of a stressor or crack, as you mentioned. At the time of installation, you had the right to inspect and refuse the job, but that was never done. If it were true, we would have replaced it then. Now, several months later, you are demanding and accusing us of wrongdoing, which I will not partake in." I made no accusations - I stated what was wrong. Sounds like they're used to being defensive. He DID offer to have someone try to repair it but actually stated it could look good or it could look horrible and if it does he would sell me a replacement at cost. He also stated that I had the opportunity to inspect and report the issue at the time of installation. Since the crack started under the cabinet, I had no way to see it at time of install. Bottom line, shame on me for not making sure there was a warranty so I own responsibility for that. In the email, he stated no one in the industry provides a warranty. It's not true. I checked. He also stated is they do the price is significantly higher. Also not true in every case. After the comment that "it could look good or it could look horrible" and the rudeness, I didn't trust them to try to repair it. I repaired it myself and it doesn't look horrible but the crack is visible, which I will have to live with. Hope this information is helpful before you decide where to buy your countertops.

I am very happy with my tile from this company. They really go above and beyond to help and kept my…read moreproject within budget.

My wife and I bought a condo in Rockaway NJ about a year ago. We were very happy with it except…read morefor the old kitchen counter 1960 vintage. Fortunately we were referred to Tri-State Stone &Tile. Yesterday a crew of 3 men came and replaced the old formica counters with the most beautiful granite counter. They were quick, clean and friendly. We could not be happier with Tr-State Stone & tile and the help Terry and Danielle gave us selecting the best granite to match our cabinets etc. They were professional and courteous and very patient with us as we tried to decide on what we wanted. I strongly recommend that if you are considering having your kitchen or bath counters replaced you call Tri-State Stone & Tile' I know you will be glad you made the call. Thanks Terry and Danielle George & Phyllis Rockaway NJ

Once I paid my deposit and completed the template process, customer service completely…read moredeteriorated. Communication became entirely one-sided, and I constantly had to chase the company for updates. I was originally told fabrication would take about 10 days. A week later, I called for a status update and spoke with Karolina, who promised to call me back. She never did. Another week later, I called again and was assured I would get an answer that same day. Again, no response. After several more days of trying to get information, I finally spoke with Daniella, who informed me that they didn't even have the stone yet. The installation day was just as frustrating. I was given an arrival window, but the installers never showed up during that time. No one called to let me know they were running late. I had to contact the office multiple times, and each time I was told an even longer wait time. Ultimately, the installers arrived nearly two hours after the scheduled arrival window had ended. During the sales process, they advertise that installation includes a "free new sink." What was never disclosed to me was that I would need to hire a plumber separately to make the sink usable. Additionally, Daniella admitted she forgot to send me the installation paperwork, which included important instructions on how to prepare for installation and what to do afterward. Customers should not have to discover critical information only after the fact because staff failed to provide the required documentation. What is most disappointing is that this company came highly recommended by members of my family. Unfortunately, the experience I received was marked by poor communication, broken promises, missed deadlines, lack of follow-through, and a complete absence of proactive customer service. Once the deposit was collected, I felt like getting accurate information or even a return phone call became a constant struggle. There are plenty of companies that value their customers' time and communicate honestly throughout the process. Based on my experience, I would strongly encourage anyone considering Tri-State to look elsewhere.

I would give this place 100 stars if I could! I found Art of Kitchen Tile & Bath when searching…read moreonline for nearby places I could visit to compare prices to a quote I had already received from elsewhere. After reading the reviews, I figured this would be a good place to comparison shop. Best decision I could have made!!! From the moment I walked in, I knew this was an amazing business. Everyone was super friendly, professional and knowledgeable. Another very important point for me was that there was absolutely no sales pressure. That's a HUGE plus! Long story short, I had received a quote for over $46,000.00 for the cabinets I wanted. This quote did not include any extras like pull out tray/drawers, lazy susans, utensil cabinets next to stove, etc. The price I ended up paying for all of the same cabinets from the original quote from the other guy plus additional cabinets, special pieces, drawer pulls, lazy susan/utensil drawer/pull out trays/drawers, etc. was just under $21,000.00!!! This price was for the exact same manufacturer (Fabuwood) and same exact color as quoted by the other guy...That's a $25,000.00 difference! (If my actual cost seems like a lot please note I got an insane amount of cabinets/pantries, etc.) Also, I don't know how I was so fortunate as to work extensively with Furkhan, but he was incredible throughout the entire renovation process! Despite the fact that I knew what I wanted for our renovations, I knew nothing about the actual process/details. Furkhan was pretty much available 24/7 and spent an endless amount of time with me going over every detail, making sure I didn't miss anything I might need, and answering my never ending questions. He took the time to learn exactly what I wanted and went above and beyond to ensure the desired results! He also came up with ideas that seemed minor but ultimately made the difference between me really liking my kitchen to absolutely loving it!!! (I still just look at the kitchen when I walk in and smile at the results). Another huge plus was that he worked seamlessly with my contractor and everyone else involved in the project (plumber, appliance place, etc.) to ensure the smooth flow of every aspect of the project. Even when I had a small problem with an outside vendor, he took care of it for me and made sure it was resolved immediately. He kept on top of everything going on and kept me updated accordingly. I cannot possibly thank Art of Kitchen Tile & Bath enough for all their hard work. Everyone who has walked into our house cannot stop talking about how beautiful it is and about the quality of the work! And I can never thank Furkhan enough for his insights and suggestions and handling the project with such professionalism as well as following up on every detail to ensure the incredible results we achieved! This is by far the longest review I have ever written. But they are by far one of the best businesses I have ever dealt with so I have to share this information!

Everything went amazing. From the digital Rendition to…read moreAprils suggestions of few different options made everything work out perfect! Even the cabinet company replaced few minor scuffs with new panels fitting exactly like the original ones!

Excellent experience working with Floor Expo. Jimmy and Mike are very knowledgeable, patient, and…read morehelpful. They were fast to answer questions, considerate of my budget, and the install was smooth and easy. Great guys! Huge selection at store, too. I wouldn't go anywhere else!

Shady business practices and the salesperson Oscar lied about floor cleaning saying it was included…read morewhen we went in the first time than wanting to charge $50. When I called back he insisted this was the price and HUNG UP on me.. No way to treat customers. STAY AWAY

To anyone considering doing business with BJ's Floor and Kitchen in Passaic, New Jersey, I would…read morestrongly advise caution. My experience with Vini, the kitchen designer, was extremely disappointing. I was promised one kitchen design and ultimately received something completely different. The entire process became frustrating, time-consuming, and stressful. Although Paul did make an effort to resolve the issues, by that point the lack of communication and trust had already caused too many problems. Unfortunately, what should have been an exciting kitchen renovation turned into a very negative experience. I hope the company improves its customer service and follows through more carefully on what is promised to clients.

Great work and very good experience working witb Paul through the process of getting my two…read morebathrooms fully renovated.

Ozzie is the best. Hands down. Can't find anyone more reliable and helpful. He would do his best to…read morebe on time and was very honest. He showed all bills for items purchased and even did extra work to perfect our home. He does it all and he is so kind. I have called even on short notice to fix things and he is there in a moment. Ozzie quotes very reasonably and understands our financial needs. For anything, I would call Ozzie!

Ozzie is very personable (a bit hard to understand, due to the language barrier) and worked magic…read morein a foundation wall that looked like it was in an earthquake. It looks great as does the chimney that was also repaired. I will definitely use him again.

What hubs and I truly wanted to do was bring a fresh look to our galley kitchen floor without…read morehaving to renovate the entire space. But, we found out our old laminate flooring was buckling due to a slow dishwasher leak, had to be repaired badly. The floor led to other problems and those problems led to a gut job. Let's talk about tiles. Sam's is small but has a lot of merchandise to choose from. Carmine (owner?) was all ears when we selected brand new Subway tiles for our new job plus he gave us some aesthetic advice (thank you Carmine, but we have a style already). One of the things hubs and I appreciated the most was that even when we questioned him about whether or not we should get an extra box of floor tiles to add to our existing 7 boxes we'd purchased back in April '21, for that "just in case" moment, Carmine wasn't hard-selling us into buying another case of tiles. Nothing but nice things to write about. And may I mention, Carmine was awesome.

I have nothing but love for Bill and Carmine at Sams Ceramic in White Plains. I walked into the…read moreshowroom completely out of the blue one afternoon for advice on a poorly installed kitchen floor. I wasn't even planning to purchase tiles. Bill listened to my concerns and immediately began to educate me on how to determine if the floor was installed the right way and how I would be able to correct what had been done. Bill was genuinely interested in making sure I had the right information about tiles, the installation process and different techniques to get the best results. In the end, I had to remove everything down to the subfloor but I am so happy that I did because I will now avoid years of continuously having to repair a bad floor. Bill worked with me to pick the best floor tile for the design and price I wanted. He also met with my new contractor to make sure the floor would be installed correctly. It was such a good experience as a customer that I went back to get my counter and backsplash tiles. Bill was able to get all the products to me lightening fast and the quality was even better than I expected. Bill's expertise, compassion and great sense of humor helped me get through what started out as a nightmare. I now have a kitchen that I absolutely love! He and Carmine earned both my trust and my loyalty. I cant imagine working with anyone else in the future.

Very positive experience. My husband and I were very happy with their service, cabinets, and…read moreprices. The coordination of the installation went very well. Any little hiccups, Jad was on top of it . We love our cabinets, and countertops. Would highly recommend them.

I'm so glad I chose to order my kitchen through Golden Source, very happy with kitchen and great…read morecustomer service. After kitchen was installed and paid in full I needed to make some adjustments and they worked well with me and provided ideas. I highly recommend them!

Sometimes you find a gem and this business is one of the gems. So easy to work with, good prices,…read moreand beautiful countertops. Honestly so helpful too! I was looking for undermount sinks for so long and they sent me one to suggest I buy and that was better than my hours of searching. They finished the job so quick and the countertops look amazing. I'm so happy I found Milestone while renovating my place. I really suggest you use Milestone! Really really really great!

Second install for a countertop by Milestone and they did not disappoint. Unbeatable prices, expert…read moreopinion, and seamless install. So glad to be able to have a go-to for this kind of thing. Totally recommend.

I had a small carpet repair done around a new staircase, and Luke was extremely responsive. He was…read moreable to work me into his schedule within one business day, which I really appreciated. I will definitely be using Luke again for larger projects in the future. His crew was courteous, kind, efficient, and affordable, and they did an excellent job. Highly recommend Luke and his team!

Between ease of choosing the right carpet from home, Luke's expertise in types of carpet and…read morewearability, to the efficient and professional installation, this experience was a breeze. Highly recommend!