ENT doctor's office is REALLY busy. This is NOT one you'll be in and out of. Staff from front desk…read moreto back professionals are super friendly. No parking close to the building so use the valet option.

ENT Associates of Alabama, Gardendale…read more Staff has "0" personality/patient concern and the Doctors only want to run up insurance and co pay billing with multiple visits, and every test they can think of; maybe because they have no idea how to do their job and solve the medical issue? Don't waste your time or $ with this group.

I'm new to town and was looking for an audiologist. This office and providers are on network for my…read moreinsurance. This is inside a big medical center so you need to allow for time to park and find your way inside. At level 2 is where you'll need to be from the parking deck to have a walkway either into the hospital or to the medical center for doctor appointments. The staff were all friendly. Dr. Roth (newly married, previously Dr. Hatchett) was very kind and informed me that my insurance doesn't pay for hearing aids. Taking this into account, she let me know the options I had moving forward. We were able to order a replacement battery for my current (older) hearing aids. She called the manufacturer and ordered this. Once it arrives, she'll be able to replace it in office. She also informed me of another program that may be able to assist me with getting new hearing aids. I really appreciated that information. I recommend this office just based off of my first appointment.

Excellent Audiologist and office staff. Very knowledgeable and efficient. Quick appointmentsread more

Big help with tinnitus relief!! After appointments with primary care doctors and ENT, it was…read moredetermined that my tinnitus was due to a decline in my hearing. Dr. Cooper Evans, Audiologist with Birmingham Speech and Hearing, did an amazing job of presenting hearing aids not only as option to help with my decline in hearing but helped tame my tinnitus. Very professional, caring, and supportive. Highly recommend!!

From the owner: Birmingham Speech and Hearing Associates, LLC provides audiology and speech language pathology…read moreservices. Located at Mountain Brook, Ala., the center provides hearing evaluations, hearing aid adjustments and repairs, and sells hearing aids. In addition, the clinic offers hearing services to students in area school systems on an as-required basis and also provides speech therapy for children and adults. All of the professionals at Birmingham Speech and Hearing Associates are licensed by State and National organizations in their respective areas of competency. Diagnostics and therapy are available for people of all ages who suffer from communication delays and disorders affecting speech sounds, swallowing, voice, fluency, receptive language and expressive language.

I was in and out, but crazy VA sent me almost 2 hours away for a 15 min appointment. This is an…read moreaudiologist that is contracted with the VA to do compensation and pension claims. Their office is very clean. They have you complete the COVID questionnaire and a history screening sheet. They file your travel mileage for you. So at least there is that... but thanks a lot VA for making me take 1/2 day off work.

I came in to determine the cause of several ent issues I've been having (for months/years). First,…read morethe nurse practitioner, Andi Veren, I worked with was amazing! She was super helpful and made sure I felt comfortable and knew the process of assessing my several issues. Then, nurse Beth conducted the first debrief of my hearing test as well as a first assessment of my sinuses. Again, she walked me through all of my results and next steps. She also walked me through the follow up appointment and assessments. During my follow up I met with Dr. Marshall. I was blown away by the time he took to go over my imaging and the implications. He is absolutely one of the most down to earth and thorough physicians I've ever seen. I am blessed to have found this location and highly recommend Dr. Robertsons practice for any of your ent needs.

I had suffered with impacted ear wax and an earache all weekend. I tried two other ENT's offices,…read morebut could not get an appointment because the doctors were in surgery on Monday. Fortunately, I was given an appointment with the nurse practioner (Beth, I believe) at Dr. Robertson's office. She was great -- very kind, professional and good at what she does. I had an excellent experience with the entire staff and am so grateful to be able to hear again and be pain-free!

Bobby and Andrea are very professional and knowledgeable but also caring and concerned about their…read moreclients. They look out for our best interests regarding our hearing at all times. I will never change hearing centers. Nick Maloof

Mr. Bowen has done a wonderful job not only with the fit and performance of my hearing aids but he…read morehas taught me a great deal about hearing loss and the benefits of wearing hearing aids. However, his receptionist/assistant does not share his attention to customer service. She is rude and unfriendly. I had a problem with one of my hearing aids and rather than helping me find a reasonable solution, she was cold and uncaring. She made me feel uncomfortable. I will probably not return there for followup or service. Unfortunate since I really enjoyed working with Mr. Bowen.

My hearing isn't great. I am having a difficult time hearing people in conversations…read more I wanted to stick to an affiliated place to UAB so I had my hearing tested here. The hospital is new so really clean and bright. The technician who gave me the hearing test was very good at explaining what she was doing and how to take each test. Excellent! Highly recommend. I think the service here was perfect

Having been on the receiving end of ear, nose and throat issues throughout my life, I've seen my…read morefair share of doctors. I've yet to find better than Dr. Poynor. He diagnosed my weird allergies and gave me allergy shots to alleviate them through college. Then, when I had chronic tonsillitis sophomore year of college, he performed the surgery to remove my tonsils and adenoids. (Note to self- get tonsils out as a small child, this is NOT easy to recover from as an adult!) Every time I go to see Dr. Poynor, I'm met with equal parts dry humor, adept intelligence, and art knowledge. Yes, I did say ART in relation to an ENT specialist. You see, part of the allure of Dr. Poynor is his love of the arts- he is an avid collector and an advocate for the Birmingham Museum of Art. So, when I'm feeling gross and sick, I know he'll make me smile and provide some fantastic tidbit about where to go the next time I'm in London or what exhibit has just been added to the Birmingham collection. Dr. Poynor is probably best known for his solution to infections in his patients: yes, you walk out the door with an antibiotic Rx, but the secret is the two shots you get before you leave. An injection of antibiotics gets to work immediately, and a small amount of a steroid helps the body move past illness quickly. Not the most pleasant thing, being jabbed, but I always know that I'll get better faster. Even when I've lived out of town, or out of the country, Dr. Poynor has always been on my speed dial in case of ear, nose, or throat related illness/issues because he does an amazing job and always makes me feel better. (The lollipops on the way out don't hurt either)... Five stars for Dr. Poynor!