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Excel ER

3.6 (5 reviews)
Open • Open 24 hours

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2 years ago

Very quick in and out! We use this place for our boys when they are sick. Staff is always nice and patient with the kids. Highly recommend!

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4 years ago

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8 years ago

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5 years ago

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Exceptional Emergency Center - Livingston

Exceptional Emergency Center - Livingston

(6 reviews)

Would give 0 stars if that were an option. We visited on the Friday after Thanksgiving. A "holiday…read moreweekend" but not a holiday or a weekend. (At least not legally, financially or professionally.) My wife had the following symptoms - persistent cough, sore throat, mild headache. She had 2 negative COVID tests in the 3 days prior to our visit. And no fever or respiratory issues. The waiting room was nearly empty with one other group waiting. We waited in the lobby for about 30 minutes before going back to an examine room. We spent about an hour in the examine room - about 15 minutes waiting, 15 minutes with the doctor and 30 minutes waiting for the prescription after he left the room. His diagnosis was a sinus infection for which he prescribed antibiotics and rest. The clinic classified this as a "moderate severity" visit. For our 90 minute visit for a sinus infection, the bill came to $9,520.00 (That's not a typo. $9,520 for a 15 minute visit with a doctor on a normal weekday during normal working hours.) Had we not been out of town, we could have visited our regular doctor, but as we were in Livingston for a few days, we didn't have that option. We have insurance, which then discounted the bill to $949.85 which was passed to us as deductible. I can't imagine what someone would do without insurance. Even with good insurance, I am stuck with an almost $1,000 bill for a minor illness. And to top it off, when I called the customer service number to try to negotiate something (i.e. lower price, payments, etc.) the representative I spoke to was extremely rude and hung up on me mid-sentence when I said I did not intend to pay in full at that moment. Unless you are literally (and I don't mean that the way Tik Tok-ers and You Tubers mean it) in fear of your life, do not use Exceptional Emergency Center - Livingston (or any of the Altus Community Healthcare facilities). You will get mediocre care at best, but your bank account will never survive.

This is one of the worst facilities I have ever been in. Excuse after excuse for the service. " the…read moreDr. Is slow" "The Dr. Is new" seriously had an appointment for a 15 minute test and I'm still here 4 hours later.... Also to be told " that's not actually an appointment you made, that is to control chaos" really??? Beware of this facility.

Integrative Health Matters - A small side area with a comforatable bench.

Integrative Health Matters

(5 reviews)

Prerequisite: IHM uses a concierge medicine model, and it's best to get a "membership" (though you…read moredon't have to). No insurance is accepted because insurance companies tell the Dr what the patient can have/qualifies for and that limits the actual addressing of needs of the patient. They work with you, and all costs are very clear! (And the increased time with Dr and quality of care is FAR worth it). I absolutely love the whole-body approach IHM takes to addressing health concerns. They don't just "throw a prescription at it" - they talk, ask questions, get to know you (as much as you want to be known, that is) and really dig deep into potential causes, the source, of the issue, rather that only treating the symptoms. The office is trendy, comfortable and feels like home. (The exam room doors are frosted glass, which doesn't offer exclusive privacy, so that could be improved, but it doesn't take away from the quality of service, and they are sensitive to privacy needs and requests!) I'm free of my chronic issue I was having, and it's such a relief! They also discovered another potential issue and I am now taking preventative steps to ensuring I remain healthy and fit! So glad I decided to give IHM a try, at 2 hours away, it was a gamble. Totally worth it.

Oh my god - so unprofessional and rude -…read more 1. 'Liz' mocked me for not finding the paperwork I needed to fill out on their website..... 2. She made it a point to emphasize multiple times, - 'IF, that's IF, we decide to take you on as a patient,' ... 3. then she hung up on me when I mentioned that I had actually ended up finding a different clinic to go to sooner, while waiting for her, Liz, the new 'patient coordinator' to call me back. (Even though I was still interested in booking with a FM doctor.) Their website looks fancy, but there's something seriously wrong with the humanity at this clinic. Steer clear....

Excel ER - emergencyrooms - Updated May 2026

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