I've never gotten a bad service and haircut in my 22 years of living up until now. This is the…read moreworst hair service I've ever received.
I book an appointment for 3:00PM and come to the appointment late because she never told me she only accepts cash - I had to find out through Google reviews. She could've informed that she does not accept cards, only cash, when I booked the appointment. I had to rush to an ATM.
I get there, and she immediately rushes me. She wets my hair and gets me onto the seat to start the cut. I show her a video of the exact hairstyle I want, but she disregards the hairstyle and cut that I want. She saw layers and bangs, and immediately went straight to cutting without asking how short or how thick I want my hair to be.
To explain further, I showed her a video of curtain bangs with long, rounded hair (minimal layers). I walked out with a normal, straight bangs with a wolf cut because she cut my hair too short, A WHOLE DIFFERENT HAIRCUT THAN WHAT I SHOWED HER. My hair was a foot past my shoulders, she cut my hair and 90% of it is now no longer past my shoulders (I basically have a rat tail now). To add onto that, the haircut is uneven. I am upset but would be a little less frustrated if it was even however, upon further inspecting, the left side of my hair has more cuts and layers compared to the right side of my hair which cannot be unseen once you see it. The hair is also uneven, length wise, from each other. The left side of my face has shorter side bangs than the right side so even if I wanted to put my hair up by tying the rat tail, it's going to look messed up since the right side and left side don't match. There's no saving my hair at this point, with how bad and uneven the haircut is, unless I cut my hair extremely short.
I am extremely upset because she did not want to see or listen to what I had to say about the haircut I wanted. I showed her a video that isn't easy to mistake but yet, she gave me a whole different cut. I tried to show it to her once more because it seemed like she wasn't paying attention, but she glanced my phone for not even 1 second and says "yea yea" then goes back to doing what she was doing. I trusted her, aware of the many years of experience she's had, but I'm never coming back to this place. I got this haircut for a special event and now my hair looks worse than before. Additionally, I'm not sure why she was even rushing me. There was NO ONE in that salon - empty when I came in, when I was in, and when I walked out. Not a single ring on the phone. When I booked the appointment, she seemed to not have a busy schedule. SO AGAIN, I'm not sure why she was rushing me and herself. I said at the beginning that she wet my hair, but she didn't even bother drying my hair. She didn't even bother to check that my hair looks like the reference video I showed her. She didn't dry it, didn't style it. I've been to many salons and one thing for sure is that you should be drying your client's hair if you choose to wet them (especially under the sink, which is how she wet my hair - not spray bottle).
I did leave a tip, and I'm now wishing I didn't. I leave a tip out of courtesy but after realizing the red flags, I wouldn't have left a tip. I called her a few minutes after leaving to express my frustration. She offers to cut the hair even, which I said no to because you should already be cutting hair even (otherwise, you're really not giving a flying fck about your clients). After I said no, she lightly laughs and says "oh i'm sorry". I don't understand why she would laugh if I just expressed my dissatisfaction and terrible service I received.
I wouldn't have made this review if the cut could be saved, but there's no saving this. This haircut is completely too uneven, short, and this cut extenuates the roundness of my face, making me look chubby.
I would ask for a refund from the bank, but she only accepts cash, which is kind of suspicious to me. PLEASE watch out for this business. From my personal experience, I would not recommend this place. Save yourself from a bad haircut.
I attached a photo of the haircut I showed her, my hair before, and my hair after. As mentioned, I only wanted curtain bangs that turn into whispy/feathered front bangs, but I came out with a wolf cut and a rat tail.
