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    Excel Aquatics

    4.0 (1 review)

    Services - Excel Aquatics

    Group fitness

    Virtual fitness classes

    Excel Aquatics Photos

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    16 years ago

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    Beyond Aquatics - Best Birthday Party Ever!

    Beyond Aquatics

    (21 reviews)

    This was such a bad experience. We had a party reservation for 12pm and arrived 25 minutes early…read more We knew we wouldn't be able to set up until 15 minutes ahead of the party time, so I wanted to check in and see if anything was needed and where we would be setting up once the time came. No one was at the front desk and there was a note to call a number if no one was available. I called, no answer. At 20 minutes until start time I went in when I saw someone working the desk. I spoke with her and she advised it was her first time working a party and she wasn't sure of the procedure. She walked me to an area and said I think this is where you'll be. I asked if we could set up at the tables and she said she didn't know. The bathroom was locked she said she would have to check and see how to get in. She said everyone there needed to fill out a waiver. I asked if just the swimmers should do that and their parents. She said every person in the building needed one. I said typically a waiver of liability is just for the swimmers or participants and she said "don't be difficult about it - I was told everyone needed them so just fill them out". She then walked away. Ad guests began to arrive she advised everyone should rinse before entering the pool. The kids did and one jumped in. It was 11:53 and the party was scheduled from 12-2. She said everyone out of the pool - it's not your party time yet. We had them get out and wait. The lady then advised she was also doing therapy in another area and was working double duty and went to another room. The toilet in the restroom looked rotten and guests were not able to use it. I messaged the owner and asked for a call back. I advised of the difficulty we'd had and my frustration. He said, "I'm sorry for the hiccup- I thought she'd be smoother than that". He said it was a hectic weekend bc of the holiday and many people were out of town. We had no more contact with the woman from check in until she showed back up while my daughter was opening gifts at 1:44 and said the next party had already arrived so we needed to be sure we wrapped up soon and were out by 2. The kids swam and had fun regardless - because they're kids, but this was so stressful and miserable as the parent and party host. We will never, ever return to this business. If you're on the fence about planning a party here- don't waste your time or money.

    What a great little hidden gem. We started at beyond aquatics with a "mommy and me class" I…read moreremember reaching out to Kelsey Lowder asking if it'd be weird being the only Dad. There wasn't and we were welcomed in. Fast forward to today and my daughter is 6 or so lessons in with Kelsey doing 1 on 1. The confidence my daughter has in the pool is remarkable and that's because she trusts Kelsey 100%. There's something about Kelsey that is relaxing and reassuring, she truly has a gift of presence. My daughter has extreme attachment to mom and I but she goes running to Kelsey lol. If Kelsey decided one day to start teaching chess I'd sign up our daughter because thats the kind of teacher she is.

    Excel Aquatics - swimmingpools - Updated May 2026

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