Poor follow up and communication. Contacted them to get a quote on a kitchen remodel. He showed up at the house to measure and ask questions. He was very pleasant, attentive, thorough, and knowledgeable. Told us he would have our quote ready the beginning of next week, about 5-6 days. After 2 weeks and no word I called him about the quote, he apologized profusely, said this never happens, he'll have it to me ASAP. That was 2 weeks ago, no word from him or contact since. Unfortunate because we were looking forward to working with this company, but first impressions are hard to overcome. If unable to meet obligations for a simple quote, it concerns me they would have potential trouble with the actual project. read more