Never received a response. Tried calling and no answer? Filled out contact form and no response.read more

Ben is the best in town. Reasonable pricing for top tier work. Great communication throughout the…read moreprocess. While installing a new roof , he identified some additional issues at my home and handled them quickly. His crew was professional and respectful. 10/10 Recommend.

John does excellent work at a fair price and in a short amount of time. He replaced all of our…read morewindow screens working in our garage as it was a very windy Saturday afternoon. Surprising how much more air comes through new screen. They all look and function very well. I also have an odd sized slider door that has not had a screen slider from the time I bought the home almost 6 years ago. Despite constant searching, I never found what would fit, even called a local company that did my garage screen units at my old home, and they failed to show for 2 years and many calls later. John took the measurements and provided a solid metal framed slider which now allows for more cross breeze on those windy days. Nice person, leaves no tell tail evidence of work behind. Highly recommend!

From the owner: Window screens let the air in and keep the the bugs out… keep them in great condition by having any…read moredamaged screens repaired at your location, I will remove them from the frames and repair them for you!

I just had my 60 year old, solid wood garage door rebuilt and an opener installed…read more Mid-State Door had the bottom panel custom built, since the origional was in bad shape. Also they had installed a automatic garage door opener. The guy (Rob) who came out was great. He arrived at the on time. Rob was friendly and professional. The repair and install was completed well under the predicted time. Rob was very safety conscious and replaced the old cables and created a safety cable for the old spring in the event of a critical failure. He took the time to explain the features and operations of the automatic garage door opener. Rob was awesome! I am very pleased and I highly recommend Mid-State Door inc. to anyone who is thinking about getting their residential garage door repaired or replaced.

From the owner: With over 35 years of dedicated experience, in Central NY, Mid-State Door has earned a reputation…read morefor servicing you with only the highest quality door manufacturers. Along with our outstanding quality, we also provide you with the best installation and service support in the Central NY area. We support and install a wide range of doors from garage doors to gym folding walls, and our team of servicemen are here to serve you. We are members of IDA and the Subcontractors Association of CNY.

Custom doors, windows, interior exterior, high quality....just like the original perfect matching…read morewindows for a historic restoration. I highly recommend Jim Illingworth Millwork

From the owner: We specialize in manufacturing solid wood custom doors, windows, moldings and turnings for old…read moretraditional houses and historical buildings as well as for new custom construction. We custom build wood custom doors and door units. We custom produce wood custom windows and window sashes.We custom mill wood custom moldings. We custom turn wood custom turnings.We custom reproduce to match existing or custom produce to custom design. We use mortise and tenon joint construction on doors and windows. We custom build to customers specs ; custom size, custom wood species and custom design/style. We only use natural solid wood. We provide prime as per request. No finish. No installation. Visit us at our other website as well www.illingworthmillwork.com

Hey, Thanks for sending me this chance to review and rate your service. I have had a bunch of…read morehome improvements done over the last few years. I had you guys (Comfort) in a number of years ago to quote on a project. The problem I had at the time was that Comfort's price was just a little higher and the company I went with assured me they had the same quality workmanship and products. After the other company completed the work... (using the term completed loosely) I had nothing but problems. I called the other company and they told me to call the manufacturer. What a nightmare that turned into. This time the Comfort quote was still just under 4% higher than the next competitor but everything I have read told me to give Comfort a try. So I did! WOW ! is all I can say. I have never seen a construction crew as organized as your guys. The workers were friendly and polite. I didn't hear any swearing like I did with the other company. When the Comfort guys completed the job they walked me around the entire project showing me exactly what they did and why. I was amazed at the finish work, even the calk joints looked perfect unlike the other company who smeared calk everywhere. I am so thankful that I selected Comfort and cant wait to have you back in the spring for the next project we have in mind. Lastly, the guy Chris who came out to estimate this job, I guess he is a salesperson. He was just great... he was here for quite some time and answered every question we had. And, it made us feel really good that he didn't pressure us to sign that night! But why wait, we signed on that night and have never been happier with a home improvement decision. Thanks

We had a discussion at length, about what we wanted and when they came to install, the window was…read morewrong- I called the salesman, he remembered our conversation but it's not what he ordered. I am sure glad he didn't follow through and call us back for our doors! and the other 7 windows we need won't be from Comfort. My husband talked to the salesman on Thursday, he promised us a call back on Friday.... it's now 7pm on Saturday and still no call.

I recently purchased an entry door, a fire door, and a sliding glass door from Rochester Colonial…read moreand couldn't be happier with the experience from start to finish. The sales team -- especially Mike G. -- was spectacular. They spent several hours with me over multiple visits helping me understand how to evaluate different options and ultimately recommending the best solution for my specific situation. I never felt pressured, only supported and well-informed. The installation experience was perhaps one of the best I've ever had with any home improvement company. The Rochester Colonial team was highly skilled, professional, and incredibly respectful of my home. Unlike other contractors I've used in the past, they used plastic barriers to wall off the work area so dust and dirt didn't spread throughout the house. They paid attention to every detail and even mopped the floor before leaving. The craftsmanship, professionalism, and customer care exceeded my expectations. I couldn't recommend Rochester Colonial more highly.

Great, friendly service! Recently, I stopped in to the Lyell Avenue store to ask about replacement…read morehardware for our storm door. Staff members dropped everything, looked up the door we purchased several years ago and found the parts to match, all at no charge. We continue to use Rochester colonial for all of our doors and windows; never disappointed with the product or service quality.

We had Jake work on a large project for us - hardwood floors throughout the first floor, tile in…read morethe entryway, new doors and trim, painting, and a total gut job of our kitchen. We had a great impression of him from the very start when he met with us to give us an estimate. His estimate was incredibly reasonable, and he kept us informed of any things that came up along the way. He keeps on top of any subcontractors he uses, and they all did fantastic work. Jake is incredibly personable, attentive to detail, professional, and did absolutely amazing work in a timely manner. Our home looks like a completely different house. He went above and beyond to make sure we were happy, and we are already looking forward to having him come back to work our on second floor! We were planning on moving to a new house in a few years, and I'm not sure we will want to leave our beautiful house now. You won't be disappointed in working with Jake.

From the owner: Kitchens, bath's, basement makeovers, tile, laminate, hardwood flooring and much moreread more

We had 14 windows replaced last year and have been very happy with the new windows ,but this last…read moreweekend with the winds coming from the north I have just noticed a major flaw with the installation....the 2 windows in the dining room have massive air flow around them...I would appreciate if I could get some help fixing this issue....thanks .....

Had windows and doors replaced and truly wish I had left old ones in place. I have never felt the…read morecold air like I do with my new windows and doors. Trying to get a technician out to repair what was done wrong during installation, forget it. You will wait months and make multiple phone calls. One technician came to do a repair and told me silicon caulking should have been placed around the windows and doors. He offered me a tube but didn't offer to apply it. My sliding doors were leaking whenever it rained and a technician did determine insulation hadn't been placed in right spot. This was after 2 other technicians had been here. I wish I had read reviews prior to going with this company. The price was just to good and I should have known something was wrong.

Closing mechanism on 1 year old Larson storm door, no longer functions properly so the door just…read moreslams shut . I called Ryan's to figure out what could be done & was told to stop talking and call the manufacturer! Ryan's provided the phone number to Larsen. Larsen has sent the part & Ryan's cannot provide anything further. No installer to fix it, they provide no repair options so I am left to hire someone or do the repair myself. Ryan's does not excel at customer service.

Morey and Team were able to help with a quick window emergency. The team was at my house and the…read morewindow/door replaced within hours. I highly recommend the team!