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    Evolution Stores - Nottingham

    3.0 (1 review)
    Closed 10:30 am - 4:30 pm

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    17 years ago

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    Blinds 2go

    Blinds 2go

    (2 reviews)

    Horrendous company. Will never purchase from them again, blinds were average at best but customer…read moreservice is abysmal

    SHOCKING COMPANY and LYING CUSTOMER SERVICE, much better HONEST service available at BlindsDirect…read more I ordered a £400+ order when I moved into new home on 9th sept 2020, I have never had new and saved for months, I had no other curtains and had to put sheets in window. I was given a 3 -4 week delivery date, manageable so proceeded with order. My mentally unwell child was due for her first home visit since lockdown about a week after blinds due so I thought perfect can get her new room perfect for first visit home. The process was easy to order online so I recommended to a friend also. Delivery day approached and they changed it adding another week, I was annoyed but thought ok. That week approached and they changed it yet again this time to 14 nov over 2 months later!! We will have been living with no daylight for 2 months now and my daughters first visit would be to that , as well as a stressed out mum and a room with no light, doesn't bold well for a schizophrenic autistic! so it caused severe distress to whole family, what should have been a pleasant home visit was actually very stressful, the first time seeing her in months ruined. I contacted company, they were very apologetic and admitted it was very unreasonable wait, they gave covid as excuse, however the friend I recommend had ordered her blinds 4 weeks after mine and received hers in 2 weeks, I went to collect letters at my old address....yep they had new blinds too, same company ordered 7th Oct delivered in 2 weeks, we had mutual exchange she has exact same measurements and blinds yet received hers in 2 weeks and yet 2 months I'm still waiting! The customer rep said she would offer a percentage refund as a gesture of good will once my blinds HAD finally arrived. Well they arrived finally 2 moths later, they are nice, however 2 had to have about 1cm sawn off and one had to have 2 inches cut off the pelmet, so nit really made to measure! but I am happy with blinds now they are finally up. I contacted company for my promised gesture of good will and three emails later I've heard nothing from them, not even an acknowledgement! so as promised I have wriiten them the honest review I said I would. My boyfriend ordered from BLINDS DIRECT, 4 sets of same design and received in 4 days, one had something missing and they sent out a whole new blind in a week and let him keep the old, thats customer service and a decent company!!! Avoid blinds2go Blinds 2go take your money and then you have to hope for the best, if something goes wrong ?....well good luck

    Evolution Stores - Nottingham - giftshops - Updated May 2026

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