As an attorney, I recently represented a client in a dispute with The Gym El Cajon…read more
My client repeatedly attempted to obtain answers regarding her membership charges and benefits but was unable to get a clear explanation or resolution. It was only after legal counsel became involved that the matter was finally addressed.
What is most concerning is that, after questioning charges and seeking clarification, my client was ultimately prohibited from returning to the gym despite no allegations of misconduct, rule violations, safety concerns, or disruptive behavior.
Consumers should be aware that, in this instance, a paying member was left in the dark regarding her concerns and was only able to obtain a resolution after retaining legal counsel. Based on this experience, I would strongly encourage prospective members to carefully review their contracts before signing and carefully consider whether this is a business they wish to support.