EVMS Hearing & Balance Center is so high tech, thorough & nice. From the front desk to the hearing…read moretechs to the balance tech, they were all amazing. The center is located on the ground floor of River Pavilion at Sentara Norfolk General. Enter off Brambleton onto Gresham then loop around through the back section of the complex to the covered entrance way to River Pavilion. Free valet parking is available for patients. The location is convenient not just for Norfolk but also Portsmouth, Northern Suffolk & Western Branch via the Midtown Tunnel. It's an easy drive for those of us in the northwest section of Virginia Beach. I would suspect that the areas of Chesapeake with easy access to the Downtown Tunnel & I-264 would also find it a convenient location. Only knowing that this testing was required before seeing the Otologist that my Otolaryngologist had referred me to, I wasn't quite sure what to expect. The only thing I did know was that archaic inner ear testing by a Virginia Beach ENT decades ago had produced a violent reaction. Because of his bedside (chair side actually) manner I never returned. So I brought a driver. The two tests were scheduled for an hour each. So I knew they would be extensive. Hearing was first. I was amazed by both their high tech equipment and extensiveness. The techs were extremely nice, even showing me a computer printout of the graphic results at different pitches & vocal sounds. I didn't understand the hearing testing being required because my complaints never included hearing. But my later research indicated that hearing could be related to inner ear & balance issues. After they finished they sent me to balance, which I learned would be the area where I would be tortured. :) The technician was a very competent & compassionate administrator of torture, just the opposite of what I had experienced decades ago. The equipment was even more futuristic than hearing. Three tests were administered. I made it through the first two with mild results & thought, after the an explanation of the last test, I had made it through the regiment without a violent reaction. Wheww.... But not so! What I thought were just black goggles were actually computerized & measured everything going on as all three tests were administered. During the 3rd test I told the technician what it felt like my eyes were doing. She confirmed that they were, which was my first indication that she could see everything going on inside the dark cave my goggles created. I didn't even make it through the first half before the results gave her the information the doctor needed to work with. Afterwards she was very nurturing, which was much appreciated. As I sat on the table I told her that I wanted to research the science behind why that type of testing would make me so sick. She provided me with a pamphlet on all the tests which would be immensely helpful when I recovered. What was meant to be an hour test stretched into 1 1/2 hours before she walked me to sit in the lobby with my driver. "Don't worry", she said. "The Doctor won't torture you. That's my job." :) She was great. The paperwork to be completed before the testing was extensive. I feel that they gleaned more information for the Otologist from both the testing & paperwork than any other specialist I've ever seen. And believe me, that's quite a lot! I am so impressed with the EVMS specialists. The EVMS Hearing & Balance Center comes with my highest recommendation for anyone with inner ear issues. I've never had a hearing test before. But I can't imagine any practice being as thorough and well equipped as this. Thank you EVMS, not just for being a great medical school but also for the amazing practices of your faculty members. Coastal Virginia is very lucky to have you.

As party of the testing they changed the settings on my aids. Great improvement!! Now I know my…read morehome is noisy. Heating system, dishwasher, microwave all noisy. Used to be very quiet. Staff was excellent, attentive and professional

Everything about this Practice is just wonderful. Office staff are friendly and efficient. The…read morewaiting area is bright and nicely decorated. I saw one of the many specialist in this location a few years ago that ultimately ended with me being referred to an Endocrinologist. I'm here today with a Friend but remember well how comfortable everyone here makes you feel. This is definitely the place to go if you need an ENT.

EVMS practices continue to impress. My visit to EVMS ENT Surgeons further reinforced my feelings…read more Located on the 1st floor of River Pavilion on the Sentara Norfolk General/EVMS/CHKD complex, the River Pavilion offers the convenience of complementary valet parking for patients. Access from Brambleton near the Midtown Tunnel is convenient not just for Norfolk, but also Portsmouth, Chesapeake, the Shore Drive corridor in Virginia Beach & the Northern sections of Suffolk. The entire staff is friendly & helpful, from the check-in desk, Medical Assistants & Nursing Staff to the Physicians. I love the way they remember you from one appointment to the next. My last visit was with Dr. Volsky, the Otologist I was referred to for a lifetime issue that had never previously been diagnosed. My appointment with the EVMS Hearing & Balance Center was to provide him information for this appointment. Dr. Volsky came through the waiting room late & in scrubs, having been called away for an emergency surgery. But such can be expected for physicians of his caliber. It also gave me time to complete the extensive questionaire, which I later learned (unlike a lot of physicians) he actually studied before entering the examination room. It was a long wait in the exam room. But I didn't mind. Patients with earlier appointments had to be seen first. They too had been waiting for him to return from surgery. Dr. Volsky completed an extensive examination & knew my other conditions & medications. I was extremely happy with his level of care & the next steps he ordered performed. He was congenial & extremely knowledgeable. Completing my satisfaction level was his question as to whether I had a ride. Although his exam didn't reach that of the Hearing & Balance Center, it did make me slightly off balance and dizzy. This is a practice that I highly recommend. You will leave knowing you're had a great level of care.

I have been a client of TPMG since 2023. I have not had a single good experience with them. Between…read moredoctors not listening to my experiences/symptoms, not being able to reach my doctors, being plane insulted, and my documents never being correct. With PCP I had Dr. Nicole Munshower, in Yorktown, always brush off my symptoms and tell me that my day-to-day lifestyle was what was always wrong, even when I would do everything she suggested. I recently switched PCPs due to this to Dr. Latisha Murray she listened to what I had to say more when I had my appointment in early December, 2024, but I have not received any follow-up from that appointment even after calling, leaving voicemails, and messages. For OBGYNs it has not been much better unfortunately. My first doctor in this department was not bad, it is just unfortunate that so many birth controls are under researched before put on market. The Nurse Practitioner I saw next, Isabelle Smoot, belittled my experiences on different birth controls and opinions as someone who stays educated. I told her what I was not okay with after doing my own research and she kept pushing those options including giving me pamphlets. I looked back on the visit notes and it was written down wrong what symptoms I was having, reported what I was saying in response wrong, and it stated that I had a physical exam that day which I did not. Along with all these problems with the staff, my medical history is reported in-correcting and most documentation is often not correct either.

All of my health care needs are centered with the physicians at TPMG. I have had a number of…read moreserious health issues over the last few years which have been diagnosed and treated successfully. I believe I am alive today due to the care I have received for over 20 years

I was referred here from our CHKD provider for our son's nosebleed issues and attempted to make an…read moreappointment multiple times with no luck. Apparently having Tricare insurance is something they don't want to deal with even though they are in the Tricare network. We wasted months trying to book an appointment here but just got the runaround. Do not recommend if you're military.

I've used a few hearing doc's over the years and this office is simply the best! They never…read moredisappoint.

I wanted to thank all the team, especially Dr. Alexandra Yowell for providing me the courage to…read moremanage my hearing loss. I have struggled over the years with conversations and I thought it my hearing loss was normal. She has provided me with confidence and education on what I have been missing and the difference that the right hearing aids can make in a daily conversation with friends, family etc. Thank you for your patience and time and continued support, definitely give her and the team 5 stars!