They helped me with a very difficult eviction. They went above and beyond on my behalf. My only regret is not hiring them earlier.

Jo has been most helpful. She uses chain email for communication and keeping documentation. She is knowledgeable and reachable by phone. She gets back to me frequently for updates by email and phone. I feel comfortable with her handling my eviction case of a non-paying tenant, which is still on-going. read more

Frank and Jo were great! Jo is the nicest person you'll ever talk to on the phone and so patient too. Frank helped us to do a buyout via negotiation. He is direct, frank (no pun intended, haha), and knowledgeable with SF laws. He had to deal with an unpredictable tenant, but he has dealt with him efficiently. I like his flat fee service, we find his price fair and approach even more fair. If you want a nonsense and honest attorney that can bring you results, Frank is your guy. read more

I was in a really tough bind and Jo Biel helped me out of it. I'm the landlord of a 95 year old tenant with dementia, and she was on the verge of losing her housing voucher. She needed to the annual certification with the SF Housing Authority by providing two simple documents - copy of a bank statement and pension statement. Due to her state, she was unable to this simple task. Despite my best efforts to escalate the issue, the agency was unwilling to make an exception for her, even given her age and condition. She has no family and no caregiver and I was at the end of my rope. Then I remembered Jo Biel, who helped me out of a jam years ago. I called her initially to just vent and ask for advice, but I was floored by her response. She took on the case out of the kindness of her heart recruiting her friend Lillie Emerson to help. They visited my tenant. Honestly, I have no idea how they even got in the door. My tenant is a sweet but stubborn lady, and her dementia makes her very wary of people. But Jo and Lillie were patient. They spent hours just listening to her, hearing her stories, and praying with her - earning her trust. It was the trust that made all the difference. It took them two separate trips, but they managed to get the documents needed to save her housing. I can only describe their approach as a mix of Mission Impossible level ingenuity and pure compassion. What gets me is that Jo's work is technically in "eviction assistance," but here she was doing the complete opposite - fighting to keep a vulnerable person in her home. Jo and Lillie have even decided to continue helping my tenant, essentially "adopting" her to make sure she is looked after. They don't make people like Jo and Lillie anymore. They are the last of the Mohicans, true miracle workers. read more

I am so happy that I finally got the Eviction Assistance company to help me with my difficult eviction case. I am very grateful for their great efforts, and excellent outcome. The moment I talked with Jo, I felt I am talking to a very nice , kind, warm professionals. Jo's polite and compassionate makes me feel comfortable, knowing I found the right company to work with.. During the unlawful container process, Jo, with her high level professional skills, has provided us excellent service! She is friendly, informative, supportive, patient, and very effective! To her great efforts, we are really thankful! Frank Kim is our Attorney I was so impressed by his extraordinary expertise. He handled my case with professionalism and achieved an outstanding result. Frank is extremely knowledgeable and experienced, and he's capable of creating incredibly positive outcomes from situations that seem like they're hopeless. Frank not only successfully handled our case, making the tenant moving out , but also he has respectful personality, he is honest, clear, and trustworthy, easy to work with, I feel very comfortable to talk to, to work with. Beside all of his excellent efforts, we paid reasonable price for the legal action! To Frank Kim, we are very grateful ! read more

We have used EA several times for 3 Day Notices and an eviction. It's always an unfortunate situation when I have to contact Jo at EA, but it's actually a relief when I do because Jo takes the situation out of my hands and proceeds with the legal process. Jo and Frank are eviction experts and know SF landlord/tenant laws inside and out, and I completely trust their advice. I really appreciate that they provide very practical advice and options, they are always responsive with most emails answered within a day, and they have set rates for notices and evictions. Thank goodness their rates are reasonable because having a general law firm handle these matters could easily multiply the cost! read more

Our experience with this company was not good. There was literally no communication after the first few emails, we were ghosted completely and had no idea where we were in the process until suddenly a proposal was made and we had 2 days to sign it. This is 8 months after we signed on. We had to hire another attorney to make Frank Kim even talk to us. I hate to write bad reviews but if it saves anybody from making the mistake I did in trusting these people, then it's worth it. read more

I can't say enough great things about eviction assistance. They truly go above and beyond for property owners like me who need expert help with evictions. Their attention to detail and meticulous approach made what could have been an overwhelming process, incredibly smooth and efficient. They were not only timely in all their responses and actions, but their deep knowledge of the laws and regulations gave me complete peace of mind throughout the process. Every step was clearly explained, and they took care of everything with such professionalism. I felt confident that my property was in the right hands. If you're a property owner looking for reliable eviction help, look no further - these folks are the absolute best! read more

Frank and Jo thank you very much for the help in evicting our tenant. With your expertise we were able to get the tenant out. Can't thank you enough for all your help and support. Highly recommend this firm. Big thank you for all your help. read more

Attorney Frank Kim and Paralegal Jo Biel of Eviction Assistance were very attentive and professional. They responded to my issues and addressed my problems immediately. Both gave me assistance and support throughout this difficult process. I highly recommend their services. Thank you both I had called Jo Biel today with a tenant issue and she was able to answer my questions. Thank you again. read more

Jo is so wonderful to work with. She always shows such much care and compassion and is also knowledgeable and honest. She has always been my first point of contact whenever I require legal assistance from Frank. A while back, we had a tenant who failed to pay rent. We hired another attorney before knowing about Frank, and the process was so slow moving. After almost a year, I decided to change attorneys realizing there was something very wrong, and Jo responded to my email and I was introduced to Frank all via email. During this process I never met Frank or Jo in-person, but they were able to deliver. The process to evict took no more than 2-3 months, where the other lawyer just sat on the case and pushed paper. I can't believe it took Frank less than 3 months, while I sat around for 1 year with the former lawyer. Since then I haven't required much more than advice - things like dog waste issues, nuisance issues and more recently questions handling a tenant's death. They are always willing to help and answer questions without hesitation. The law is so complicated and terminology goes over my head. Jo and Frank are amazing at helping to take care of things. read more

Eviction Assistance has been in business for years and knows the ins and outs of the eviction process. Courteous, professional and thorough! Knows the business and works hard for the clients. read more

The main difference between this law firm with others is representing landlord only, very reasonable flat fee, in business since 1987. Ms. Jo Biel is very knowledgeable and explains the process clearly. She is easy to work with, responds to questions by emails and phone calls in a timely manner. I very appreciate their advice, the guidance of each step, and more importantly, getting result. read more

Jo Biel is thoughtful conscientious and a good advocate as a paralegal. She worked with my mother before her passing. I thank her for her work with our family in past years and the future. Service requested was honorable, quality was consistent. Value was reasonable. read more

My Tennant was 10 months behind on his rent with no intention to pay. I found Frank Kim and Joe Biel here on yelp with great ratings. As soon as I called, Joe took me by the hand (virtually) and guided me all the way to payment (from the tenant). Wow, great service, great and professional people. So grateful . Thank you! read more

It can be scary business being a property owner in San Francisco. Everyone has heard the horror stories on both sides, I'm sure. Frank and Jo have helped me with every problem that has arisen with my business (that I did not know how to solve) and given me sound legal and ethical advice so that I can keep a good relationship with my tenants. I value their counsel and know that they are looking after my interests while still allowing me to have a good relationship with the folks who call my place home! Can not recommend them enough. read more

Jo Biel and Frank Kim where indispensable in helping us through an eviction. I am a small-time landlord trying to keep the family business intact and had a tenant who was extremely difficult to rationalize with. Frank kept his cool and navigated some rough spots as everyone ended up in a good place (literally). The eviction was not only reasonable but the process was strait forward and smooth. Can't ask for anything more! read more

Just provide Frank Kim's contact info to fellow San Francisco landlord and friend. Frank and his assistant Jo are extremely helpful and professional. They helped me navigate SF's complex rental ordinance. His fee schedule is transparent and fair for the quality of the service provided. The team was always very responsive. read more

Attorney Frank Kim and Paralegal Jo Biel of Eviction Assistance were very attentive and professional. They responded to my issues and addressed my problems immediately. Both gave me assistance and support throughout this difficult process. I highly recommend their services. Thank you both... read more

I recently purchased a property in SF and the tenant was paying approx $1250. She was on section 8. Market section 8 rent for that unit was almost double that. People told me that I could not increase the rent because of the rules in San Francisco. I spoke with an attorney about my options and he referred me to Eviction Assistance. Jo helped me get a rent increase. The way they did it increased the section 8 portion but not the tenant portion. The tenant is still paying the same so she is happy and I am getting almost double the rent so I am happy. It was a win-win. Jo was great and kept me updated on the status. I highly recommend this business. read more

First off, I just want to thank Jo for helping me through this whole eviction process. I had a couple of tenants who didn't paid rent for a few months and refused to leave, so I knew I needed to take legal action. It can be scary not having dealt with something like this before, but Jo guided me through the whole process and was very knowledgeable and sweet. Thankfully the eviction process went smoothly and I was able to get them out in a matter of weeks. I would definitely recommend Jo and her team if you need any advice or legal help with evictions. They don't charge by the hour and have a flat fee, which is great because all the phone calls and emailed we exchanged would've cost me an arm and a leg at another firm. I can't thank you enough for helping me get rid of my tenants from hell. Jo, you rock! read more

I phoned Jo Biel, who had helped my mom with a tenant eviction previously. She referred me to one of the attorneys in her network, Frank Kim. On our initial meeting, we explained that we wanted to work out an agreement with our long term tenant rather than perform an Ellis Act or Owner Move In eviction. This is for a building we wanted vacant to start renovating for our primary residence. Frank gave us three "fixed fee" scenarios, simple agreement, tenant wanting more, and eviction process. The fee for one can be applied to the next if it came to that. He was very personable, not alouf like many attorneys, and knowledgeable about SF tenant law. Our tenant was served her offer by us personally, decided to contact her own attorney to protest, but when we explained that we could have used an Ellis Act eviction and she would have been paid next to nothing, she accepted our offer. She vacated the premises without problem in a mutually agreeable timeframe. I would recommed Eviction Assistance as an honest, straightforward legal advisor for matters of tenant disputes. read more

Close friends of ours who had an urgent, difficult and emotionally charged tenant-landlord issue, were referred to Frank Kim's office by Maria Shea of the San Francisco Apartment Association. None of us knew what to expect. First, we spoke with Jo in the morning and by that same afternoon we were meeting with Frank! At that first meeting with Frank, we were all warmly welcomed, and immediately, Frank called in a woman who spoke Cantonese to make sure all of his invaluable details regarding our friends rights and action options were clear to them. This was so important as our friends were not only skeptical of lawyers but uncertain how to exercise their legal rights and what to do. Listening to Frank clearly state their rights, possible courses of action and outcomes and noting his careful attention to our friend's concerns, really impressed us. So, about a year later, when we needed competent advice for our own tenant-landlord issue, we chose Frank to provide us with those services. Over the following one-year period, with minimal stress to us, Frank made sure that the legal option we chose to resolve our issue was implemented in a timely manner. Frank hit all the mandated legal benchmarks, provided us with the appropriate documentation and he was confident when we were confused. Most importantly, Frank was readily available when we had questions and concerns about our legal option. It's over now. We are so relieved. The process went smoothly thanks to Frank Kim. read more

Once again, Eviction Assistance starring Jo Biel has come to our rescue! We had a tenant several months behind in their rent and ignoring all our calls and e-mails. One 3-day notice to "pay-up or get out" served to the tenant's door from Eviction Assistance worked like magic. The tenant showed up at our door with cashiers checks in hand for all the overdue rent, and a humble apology. While many landlords do take advantage of tenants, we have always tried to be fair and responsive to all our tenants needs. It is such a relief to know the landlord can get some help when tenants try to take advantage of the landlord! read more

I was referred to Jo and Frank by a trusted friend when I needed to start an Owner Move-In eviction. With all the rent control laws in San Francisco and all the moving parts of an eviction I definitely felt overwhelmed. I worked with Frank Kim directly and he was such a pleasure to have such a seasoned professional help me with the eviction process every step of the way. He kept me informed and apprised of each important action required which put my mind at ease. He went through the entire process with me and explained what to expect and all the possible outcomes. As a result, the eviction process went smoothly and the tenants moved out in an amazingly short period of time! I attribute this smooth process to God providing me with the perfect firm at the right time. I cannot recommend Frank and Jo highly enough! If you need an eviction done properly then Frank and Jo are the ones to go to! read more

Jo was awesome. My father in law needed help evicting a Section 8 tenant and they very efficiently evicted the tenant who had subleased the premises from the Section 8 tenant. Jo was responsive and extremely professional. We liked that they offered a flat fee service vs hourly and they were very good about explaining the steps and what we needed to do moving forward. Special thanks to Jo for being extra patient with my father in law who could be a handful at times with all his silly questions and the fact that he probably bothered Jo about everything sending her almost daily e-mail updates regarding his tenant situation, even when it was obvious that he should not have bothered her with those things. Jo provided excellent customer service. I know my father in law won't hesitate to use their services again. read more

the best eviction company by far, they took the whole process seem so easy, thank You Jo, u are truly the best

I was referred to Frank Kim by a friend who had a wonderful experience. I've tried more other well known names in San Francisco for landlord issues without satisfaction. Cases dragged it without results leaving me paying with only legal fees. With Frank Kim, he keeps the case moving and the resolution came quickly. From here on out, I will trust no one else. read more

Frank is professional, responsive, knowledgeable and on top of all that a pleasant and caring person to deal with. He successfully led our tenant buyout and we are very satisfied with both process and the result. read more

I give Jo Biel - 10 STARS!!! She is the best on her profession. We have a property in San Francisco under Section 8. The rent has not been increased in decades. We needed HELP and assistance - Jo was the answer! I had a gut feeling that the Increase in rent is possible amid the Covid-19 pandemic. She did her charm and magical powers...... The Increased was APPROVED!!! I am beyond words! Thank you! read more

PHENOMENAL. Like most people who call EA, I was in crisis when I gave them a ring. Jo was so compassionate, thorough, and responsive. They helped with a sticky situation and were WELL worth their very, very reasonable fees. I was a hot mess when I called and they guided me through a difficult process with professionalism, class, and true compassion. Can't recommend them enough!!! read more

Guided me every step of the way. Wonderful to work with! Always available to answer questions, even when I made evening calls to leave a message - Jo would answer and spend quality time with me! Look no further, this firm is as real as it gets! read more

Attorney Kim is amazing and knowledgeable on San Francisco rental laws. My tenants short paid me and replaced with new roommate and tried to force me to accept the new tenant. Attorney gave me a great advice after review our lease contract. Finally resolved the case. Attorney Kim actually took my phone call after I discussed my case with his secretary even though we had never met. I highly recommend his to anyone who needs help on the rental issue. read more

Unfortunately our experience with Frank did not turn out well. We hired Frank to help us with an eviction of a tenant. All seemed well until the tenants lawyer noticed that Frank had made a mistake on the eviction notice which basically made our notice defective. For someone who specializes in evictions, that should never had happened. In a nutshell the tenant did not move out, ended up suing us, and we are out thousands of dollars. read more

Having had bad experiences with previous firms, had my reservations with this firm, but after talking to Jo in early Dec'2016, I was relived to find her very communicative and understands the tricky and treacherous San Francisco rental laws and ordinances. Unlike the other firms, where they charged by the minute, this firm charges a flat fee and are very responsive to your emails, questions, etc. Overall, very satisfied with the services provided by Jo and Frank and will, definitely, seek their expertise in future cases. read more

I regret hiring them. After paying the hiring deposit, surprisingly, I was not able to get a hold of them regarding new information on the case. Numerous phone calls, voicemails, and emails were sent, but somehow they were not receiving them. They blamed Comcast for the problem and said their technician was there to fix the internet that day. I called another day and same thing happens. No answer and no email reply. This went on for weeks but was usually able to get a hold of someone after 2-3 days of continuously calling (emails never get answered - better call Comcast again!). Very frustrating for a client to be treated this way. I will take my business elsewhere from now on. read more

We worked with Jo Biel and Cindy Lee on two separate cases, both involving unauthorized subtenants. The first case was settled quickly without going to trial while the second went to trial - the tenant wound up abandoning the lease and the illegal subtenants did not want to settle and move out, they were determined to take this to trial - a miserable experience. In both cases, Jo and Cindy were responsive to our questions and explained each step of the eviction process with timely updates about each case. They know the ins and outs of SF rental law. Cindy represented us in court with the second eviction and her professionalism and poise impressed us profoundly. The case was an incredibly difficult and convoluted one but she was never rattled, explained what was happening and presented our options. The court ruled in our favor due in no small part because of Cindy's excellent legal counsel. We hope that we will no longer have tenant issues that require legal help but in case we do, we will have not hesitation calling on Jo and Cindy again. read more

AMAZING PEOPLE!!! Jo Biel and Frank Kim are very patient, responsive and follow ups are thorough. They put in their 110% on every case and do not sugar coat anything, they told me all the possible outcomes so I was prepared. Their fees are VERY REASONABLE for all that they do! I was extremely stressed when I called Jo, she immediately knew what I was going through and talked me through the process to calm me down. She's very compassionate and caring, made sure I was breathing before we hung up the phone. Frank Kim would answer all my random questions and slap my hands when needed. They're a great team and I highly recommend their service. read more

Cindy Lee and Jo Biel were terrific in helping us to evict a tenant who was months behind in his rent. They were efficient and quick in filing all the paper work necessary to get the legal process moving. Cindy was knowledgeable and explain the total legal process and what we can expect from both sides and all the options on how to proceed in expediating the case. They always kept us in the loop every step of the way and it ended with a very favorable outcome to us. I definitely would use their services agin if needed. read more

Awesome service. Frank Kim is reliable, balanced and fair. A great ally who brings tremendous experience to bear, and knows when to be flex, and when to be firm. You couldn't ask for more. And his fees are immensely reasonable. read more