Collision Solution is fantastic. After a hit and run driver seriously scraped up the rear quarter…read morepanel of my year old car, I was worried. Would the repair look good? Would insurance cover it? Racheal took me through the entire process. Documented the damage. Handled the insurance company. Brought back my car looking like nothing had happened. She kept me up to date on progress and was friendly to boot. If you have the unfortunate need for a body shop, you're going to appreciate the team at Collision Solution. I do!

Taking your car in is stressful. Rachel is your right hand (wo)man who helps navigate the process,…read moregets everything set-up with insurance, provide estimates on what you might owe, and communicates better than 99% of businesses out there. She let me know how my car was doing and timeline to get it back before I even thought of reaching out. I trust her, which only great experiences can produce. My first positive experience with Collision Solution was with my brand new car which was hit after 1 week by someone parking very badly. My recent return was with a cracked windshield, courtesy of I-94, requiring a replacement plus sensor calibrations. Both fantastic experiences and worth the value whether you are paying with insurance or out of pocket. Rachel is also funny which is a necessity when you arrive not having your best day.

David was amazing from the second I walked in. He explained everything in detail and went over the…read morethird-party warranty and how repairs would work should they come up in the future. Rates were extremely reasonable, and he completed a complimentary inspection on my vehicle. Super nice guy and great shop. Had my car back by the time I had to pick up my kids from daycare.

The manager Mat and his automobile specialist are amazing. I brought my Subaru into the shop for a…read moreQuick Look and he attentively listened to what I had to say, scanned it, then did a double check by placing it on the rack. Who does that?! I'm so very happy that these guys are right where I need them to be, close to home, I live in Kenosha and their located in Zion- right across 21st Street from the Zion High School (Zee-Bees). You are my automobile salvation. Thanks Mat. Thanks Roe Automotive.

Great, amazing quality work. My car looks brand new. It was almost a total loss but thank you Tony…read moreand everyone at his shop. The work they did compared to the other estimates I received I thought were very reasonable . they keep you posted on the progress of your car and a great thank you again to Tony.

Good customer service. The prices are a little high if you are ok with that. Went in for a wheel…read morealignment. The job was done good, no issues with the job done. Prices are excessive every shop like this one.

I had my oil changed at this location and shortly after noticed a panel dragging on the ground when…read moregetting on the highway. The technician claimed he didn't touch the panel to perform the oil change. yet they jerry-rigged it with a zip tie rather than ordering the correct part or offering to replace it when I brought the vehicle back in for repair. They took no ownership of the issue and didn't even apologize. I've serviced both of my vehicles here for years without a single problem, but the moment an issue arised that they caused, they refused to take responsibility of it and offered only a half-assed fix. If it wasn't their fault, why would they even touch the panel to fix it after I dropped it off. I will no longer be bringing either of my vehicles to have them serviced at this location.

This was my second time trying this local shop. The first time the employees were kind, price for…read morean oil change was reasonable compared to others. Great experience. The second time was the polar opposite- I took my car and left. 1) $50 markup from less than two months agoz Never gave me a heads up when I made appt. Not just passing the cost of oil on to customer, marking it way way up. 2) The owner? Was unkind, combative, and aggressive when I asked for an explanation. He was downright rude. This is how you lose business. Found a great place nearby on 45 in Lindenhurst, very reasonable and nice people!

Excellent service. Fair prices and easy to get in and out. I have never had an easier time getting…read moretires.

Recently had my car towed to this shop after a previous positive experience. I had my car towed…read morethis weekend due to leaking fuel and it was discovered that my fuel tank had a puncture and required a replacement. Given that I had hit something the day prior, I wanted to work with my insurance due to the cost. My insurance estimator had an estimate $400 less than what the shop's estimate was. My options were to leave it with Lake Villa Tire & Service and pay the difference or have it towed elsewhere. I contacted the shop and spoke with Mike in the hope to ask some questions so I can make an informed decision to leave it there or have it towed elsewhere. Before letting me speak to ask my questions or inform him of the intent of my call, Mike went through the estimate (which I had a copy of already). He then ended the conversation with "put it this way, it ain't my car so I'm not paying for it" referencing to not eating the cost difference. I voiced my discontent with the conversation and tone in which he said "I'm not trying to beat you up over this." Not once did I ask him or the shop to eat the difference. I was hoping to ask questions on where the discrepancy was mainly so that I can decide if I would be willing to pay the difference myself to give business to a local shop. Rather than listening or allowing me to ask questions he wrongly assumed my intent was to get him to eat the $400 difference. Needless to say, I am having my car towed elsewhere & will never return here. Due to my experience, I cannot recommend this shop to anyone. I can totally understand that he has dealt with insurance companies often enough to be in positions like this before, where certain customers may expect the shop to eat the difference. My dissatisfaction is not based on the price difference between the shop and the insurance estimate, it is tone, the words he chose to use, and the wrongful assumption of the reason for my call. Honestly, for $400 I likely would have left it there vs. having it towed elsewhere and starting over. I need my car back.

They were great, got my car fixed up fast, didn't overcharge. It's a family owned business, they're…read morefair and polite. 10/10 recommend for a quick fix up or just regular checkups

I had just bought a used car for my son with a bunch mechanical and electrical problems. The car…read moredid not run when I got it. I found out about this shop from a military Facebook page, so I decided to give them a shot at fixing the car. They arranged a tow from my house and had all of the car's problems diagnosed within a couple days. The estimate that they gave me was very fair. When they started working on all of the cars issues they were very fast and had the car back within a week and once I started driving it the car ran very well. IF YOU ARE LOOKING FOR A MECHANIC WHO DOES GREAT WORK AT A FAIR PRICE I WOULD HIGHLY RECOMMEND MICHIGAN AUTO SERVICE BODY AND TIRE! They also look out for military service members.

I cannot say enough good things about Dukas. They went above and beyond in making sure my car was…read morefixed and even had me come in the day I called to make sure I had enough fluid to make it through the weekend and until they could get my car in first thing Monday morning. They diagnosed my car and contacted me with the estimate (which seemed incredibly fair and honestly priced) and had it fixed all within the same day. They seem to really stand behind what they offer their customers. I have been looking for a shop that treats me well and was blown away by the customer service I received. They have gained a customer for life.

Dukas Auto Repair has always given me great and honest service. I am grateful to have this shop…read morenear me in Zion. If you have not tried this location, I promise you will be satisfied if you value your vehicle needs.

John is a down-to-earth guy he doesn't mind helping you and he's right on when it comes to your…read morecar. He takes very good. Good care of you. Yes, I recommend him 1000 times over.

Excellent customer service, I have been going here for years now, My great grandfather referred my…read moremother, then my mother refdered me . John really know his stuff, very knowledgeable and reasonable this is the only mechanic I trust and will go too, he does a run down on everything that's wrong with your vehicle and he will even show you the bad part he had to change, I will refer anybody here. I give this place a 2 thumbs up!