Been banking at this branch for 30 years, seen it develop into a modern branch. Staff always…read morehelpful & a pleasure to deal with.

Kevin from KPM is a very friendly, and knowledgeable guy. He helped me to get a right to buy…read moremortgage on my council house. He is from Billingham which is where Im from and what made me go for him to start with but he covers the entire UK so don't worry he can help you out. Like I said he got me a great deal on a fairly small mortgage on my council house (I got a great discount through the right to buy scheme) but he said he does all types of mortgages and as an independent mortgage broker he has access not just to the high street lenders but also many more that ordinary people like you and me don't know about. Great guy and a great mortgage.. give him a call if your after a mortgage.

The Skipton building society is ideally placed in the centre of the main High street in…read moreNorthallerton. It usually has poster displays in the window showing if there are any products on offer or any special savings rates available. As you enter you normally get a nice greeting. There are two cashier positions available and even if the assistants are serving they usually give you eye contact and a smile. Customers are usually dealt with quickly and effectively, but I feel that they try to give a personalised service. The staff are attentive and efficient and if there ever are any problems these are dealt with effectively. A pleasant banking experience.

I don't actually bank with Natwest but have often been inside this branch with a friend…read more There is always a queue for the counter service so give yourself plenty of time to visit. There's is usually a shorter queue for the help desk and the staff are always really helpful. They have private rooms for discussing your account in confidence or if you need to sort your overdraft, loan etc. Their 'quick pay' service is a small postbox on the wall and not very secure in my opinion. There are cash points inside as well as outside; the outside ones are usually quite busy. Overall, it's clean and tidy inside with friendly staff, it's just the queues that let it down.

I really don't think this branch of natwest is suitable for the amount of people that use it,…read morewhenever I go in there is always a queue right up to the door, which means that if you need something from the cash counter, you're in for a long wait as they don't often have many staff on, which surprises me as there always seems to be lots milling about the place, just not on the tills. On the upside whenever I go in, despite the wait the customer service is always excellent, and very rarely need to wait for an issue with my account to be resolved. They have 2 cash machines in the branch, which is useful because often the ones in the wall outside are being used by people who don't actually bank with natwest, so they rarely use the ones inside and they usually have little or no queue.

This branch of Darlington Building Society is located on Stockton High Street, up near the church…read more It's not really on the High Street, although in a sense it is! It's on a separate road sort of set back from the main High Street. It's a pleasant little branch. The staff are friendly and helpful and I am always pleased with the service received in the branches. I have a number of accounts with them, I have a savings account myself, and both my children have savings accounts. I also have my mortgage with the Darlington Building Society at the moment. I did have one or two issue with the way the head office handled my mortgage and caused unnecessary delays, but the branch staff have always been very helpful.

This small branch of Barclays is open on Saturdays which is useful…read more They have a cash-point outside but parking is very limited so, if you're in a car, it's not so easy to stop and grab cash quickly. The staff are always polite and it always looks tidy inside. I've never had to queue here so even when I drop my quick payment envelopes off I can hand them directly to the staff behind the counter. As an account provider I wouldn't recommend Barclays but, as a branch, this is one of the better ones.

I am a Barclays savings account customer so this means I have to visit this branch quite often to…read morepay in amounts I wish to save. This branch is right next to Bells in town and very convenient. There is a cash machine outside. Unlike Natwest I find that a suitable number of desks are open and the queues move very quickly. The girls are polite and helpful. There is also a selection of free pens available! If their interest rates were better I'd move to them for my current account too! Overall this is a great bank with good customer service.

This is the main bank on Thornaby Town centre and I have had an account there for the past 30 years…read moreand I cannot fault the service I have received. The layout of the bank is good - it is easy to see where you need to queue for various services. The staff are curtious and efficent and always seem to deal with the queue for the counter service very quickly. The cash points are always stocked up and working.

This is my local branch of Barclays - I've banked here for years and have always been pleased with…read morethe service. The staff are really friendly and helpful, and even when it's busy it doesn't seem to take them too long to get through a queue of customers! This branch is located on Yarm High Street, about half way along the High Street, on the same side as Sainsbury's.