Rick came to house yesterday to replace an old utility sink which was going to need some work. I…read moreunfortunately, bought the wrong hardware for the new sink. Rick quickly said he can look after that and I scheduled an appointment for the next day. This project involved several aspects of a plumbers profession (old pipes, drain that didn't drain etc.) and Rick was on top of it. Rick was pleasant, explained the process involved and completed the work efficiently. He left the area near and tidy. I am very happy with the completed work! Thanks Rick!

Saved by Ehrhardt Brothers Quality Plumbing! (West of Baltimore, a.k.a ColumbiaPlumber)…read more Sunday evening, our water felt less hot than usual. Monday, it was only as warm as we keep the house, and only as much water as there is in the pipes! Our gas water-heater failed! Bad timing, too. Last week was what Chicago calls Fools'-Spring ... around 70°. But this week was back to Second-Winter, 30° (Mar 2026). And the next warm days, which Chicago calls the "Spring-of-Deception", is still ten days away. There was water leaking from the heater. This is considered the calm before the 50-gallon tsunami. If this is home-remedy advice, First call a friend who has successfully navigated this problem. Next shut off the gas and then the pilot. Next shut off the water inlet. Your friend will have at least one plumber to recommend. (They will enjoy that...) If your garden hose isn't frozen to the spigot, drain the water tank. If frozen, spend a sleepless night with the 24/7 plumber's number on speed-dial. We chose #2.  We made it through the night. Two of our friend's recommendations were small-businesses, our preference, and we asked all three for quotes and availability. Ehrhardt was ready to offer a price based on our descriptions and photos, of course with caveats for anything unexpected. I considered their bid to be a pretty-penny, but I'll say it was less than our friend's expectation, and more than our friend in Cleveland expected. A fair price. They came the next morning, and it might have been sooner if we had called right away. We cleared a path for them through the house, and they had the water heater replaced in 90min. Impressive. We went out for St. Pat's. But what we should have done was what they told us: check the pilot light for about 30min, and test the hot water after 60 to 90min. We came home to cold water. I'll admit some grumpiness. We called in the morning, and they came back in a jiffy (our apologies to everyone else who had appointments that day). In 30min, they figured it out: a faulty pilot in the new, just-unboxed water heater. They had a replacement part over-nighted. The next morning, in 30min, done. This time we did as told: checked the pilot after 20min (and nervously, an extra time again after that). Still lit! The second time we checked, the hot water outlet was noticeable warm. By 60min, hot water from the faucets! By 90min, much to relief of nearly everyone i know, a piping hot shower. AAAAAHHH :-) Ok, so how does three visits equal 5-stars! The hardest question answered first: Because the problem was the manufacturer's fault, and Ehrhardt handled it flawlessly: Excellent communication by Ehrhardt, priority attention to our problem, no excuses, just fast resolution. Great service staff, from the office to my house. Fair price. I admit that I'm writing this in the after-glow of that hot shower. This could be the start of a beautiful situationship.

Had an early morning kitchen ceiling leak, contacted BMPS, couldnt have asked for a better…read moreexperience (As a new resident to Howard County, we didnt have any experience with local plumbers). Was able to schedule same day appointment, shared pictures and details with the dispatcher (super friendly), tech was out when scheduled, handled the leak in a efficient and professional manner. It happened to just be a pinwheel leak in one of the pipes, but, it was a quick repair, quick explanation, no trying to upsell or extend the timeline of the repair. They have a client in us moving forward, its always enjoyable to find trusted service right off the bat.

I never take the time to leave reviews, but Bryan and his team DESERVE the credit. These men are…read morethe best plumbers we've ever worked with, by a LARGE margin. We can think of no one else that we'd trust with our family and homes. From their office team to the guys on-site, their attention to detail and responsiveness is unmatched, and we have great peace of mind knowing we're well taken care of.  We've hired them for many projects over the years across several homes, and we can truly say that we continue to be thrilled by the level of service we get from their team. It's incredibly difficult to find trust-worthy, reputable, and attentive professionals like Bryan and his group, so believe me when I say: LOOK NOWHERE ELSE for your plumbing needs, Bryan and his guys are exactly what you need.

Business owner was honest about the job and pricing. He also kept me updated on arrival timing…read more Would recommend.

My kids bathroom had a leak that came down into my kitchen. I called on a Saturday morning and…read morereceived same-day weekend service at no extra charge, which was a huge blessing. The service was phenomenal, and our plumber was super knowledgeable. Fixed the issue in one visit! Additionally, the owner wasn't just about making money but building a great reputation of service, which is rare and goes a long way. Price Wise- The prices are not unreasonable, which is why I will be a repeat customer. We're super grateful for the work done & wont hesitate to call them again!

Dan was really responsive and explained what he was going to do. He showed up on time and finished…read morethe work in less than 2 hours. Before leaving, Dan made sure that I knew where all of the shutoff valves were located and made sure that I could adjust them, as needed.

They do not return calls or emails AFTer you've spoken to them & sent them pictures of the work…read moreneeded. Very unprofessional to start.

Found a nasty leak under my sink, and this company was absolutely incredible at coming out within a…read morefew hours!! I called at 1 and had it fixed by 4! The service from both scheduling and the plumber (Jeremy I believe) was fantastic. Highly recommend them! Thank you for helping me so quickly!

EXCELLENT communication and service scheduled everything through email and then they reached out to…read moreme via text the day of. I wanted to get an electric anode rod replaced in my water heater since they are supposed to be replaced every 3-5 years but the electric rods last up to 20 years. I didn't want to take off time from work and they booked me for an evening appointment between 6-7 pm on a Friday. The tech showed up right on time and got to work. The procedure is relatively simple but if you run into a snag getting the rod out then it can be time consuming so I didn't want to mess with it. Less than an hour later he was done the cost was $250 which is inline with the range I was seeing online for what people paid with other places. I saw a wasps nest on my front porch as I was paying the invoice with the tech and he went to his truck and got some wasps killer for me to use.

Great price and quality of work. Would hire again!…read more The previous owner used grout instead of screws to secure the faucet and handles on my Roman style bathtub. They also didn't install a panel. Unfortunately the cartridge in one of the handles had gone and I wasn't able to cut into the tile and complete the repair myself. I called on a Sunday and explained my problem. Texted over a few photos and a short videos and was able to get them out on the same day. They didn't charge me for the estimate and came back out two days later to complete the repair. They billed me exactly as discussed. Professional, courteous, and skilled.

Update 1: the saga (or suffering) continues. They're back and spent the whole day minus 2.5 hours…read moredoing god knows what only to end up telling me they couldn't finish the job. The same job that twice I was told would be done same day. They cut holes everywhere- bedroom, bathroom, closet, you name it. I'm surprised they left the kitchen alone. At the end of the workday, I'm told they would be back the next day to finish by noon. I won't hold my breath just in case I turn blue and cannot be revived. Okay, in all fairness, they know it's an eff-up job and offered a spa day to compensate. I didn't take it. They can spend that money buying the team pizza or beers or both, I really don't care. I just need them to finish the job and get out of my space.

This company is terrific. I live in a 100-year-old house with a lot of problematic, old DIY…read moreplumbing. I had an 18-inch rough-in for my toilet that needed replacement, and an old clawfoot tub installed so close to the wall that reaching a broken PVC drain pipe was almost impossible. I also needed an expensive solid-wood and ceramic vanity carried up a very steep staircase and installed with a new faucet. They handled every challenge professionally. The work was excellent, the pricing was reasonable, and the crew was knowledgeable and efficient. I highly recommend Ebenezer Plumbing & Drain.

Helped a family member in Columbia with a replacement water heater install. They had the best…read moreprice and did an excellent job, taking care of all inspections , permits. So happy we went with a reliable local business. This is a real local business with quality work. Highly recommended!

Jeff was excellent. Patient. Explain everything well and gave suggestions for course of action…read more Will use again. Quick response

We requested service Sunday evening and the problem was solved by Monday at Noon. Nice,…read moreprofessional and fast problem solving. Can without hesitation recommend Roto -Rooter Plumbing & Drain Services.

Timely and quality service; a bit pricey to replace a toilet fill valve but worth it in my opinion…read more I called their triage line at 10:40 am, the repairman called me back within 6 minutes, and they had arrived, finished the job, and processed my payment by 11:40 am that same day. I was very impressed with how seamless the whole process was, and how receptive the servicemen were to my questions. They were willing to show me what exactly the problem was so I could troubleshoot on my own next time. The total job invoice came out to $160, which may seem outrageous to some given the fact that they only spent 15-20 minutes in my home, but if you are looking for convenience and good, efficient service I would definitely recommend.

They opened both my indoor and outdoor sewer clean-out points and did not properly reinstall the…read morecovers. I had to call them back to fix the indoor cover because my basement smelled of sewage. Didn't realize the outdoor cover was installed improperly until it just slid off while I was mowing my lawn.

Scamming customers for as much money as they can make. We have used their services over a number…read moreof years. We started with them because the last owners used them for our geothermal unit. But, their services have gone way down. We stopped using them a few years when I was so tired of their constant hounding to send out technicians for "assessments" for electric, plumbing, duct cleaning, heating, HVAC. It was constant, and if they came, they were sure to find thousands of dollars of repairs needed on things that were working fine. I believe in maintenance, but this was an excessive gauge for money. I recently had them back to repair the house humidifier they installed 3 years ago. It was my mistake to not investigate further before signing on for service, but they charged us over $700 for a part that costs $150 and about one hour of labor. They do not provide invoices that list parts and labor but instead have a star system that is like smiley faces and unicorns in the lack of information they provide. This is in fact illegal to not list parts and labor, but they get away with it as a "service package." While they were here, they looked at our geothermal until and came up with $12K in repairs but then sent no invoice on those recommendations. The technician used to be the one who would suggest repairs and provide the costs, but now the technician has to call the sales manager while at the house, and they try to talk you into what you need. It's the feeling of a used car lot and does not offer any trust or sense of honesty. I do not recommend them unless you want and can afford to overpay for all services nor have time to look elsewhere.

I've been a customer since Spring of 2016 and have purchased two top-of-the-line Waterfurnace…read moregeothermal systems from Supreme, both with lots of bells and whistles, and I've used their plumbing services many times to the tune of thousands of dollars. They used to have really good people working for them who were responsive, kind and communicative. Last Fall a tech (nice guy, but seemingly new/green) destroyed a piece of our system. After a tough phone call they at least agreed to cover it under warranty. Some of the copper lines that were installed for my de-superheater in June 2016 sprung pinhole leaks. Their plumbing crew claimed it was high levels of chlorine in the (public) water supplied to my house and wanted me to drop a lot of money for a filtration/dechlor system. It's a 40yr old home with copper everywhere - only this batch of copper leaked. I had to get another plumber to replace the copper and it has been fine since. This Spring they called to get me on the schedule for my Spring PM, which was in early April. Here we are in early June, two months later and my PM appt has been cancelled/rescheduled 6 times. When I call the office or text the people who answer no longer seem to care or be willing to solve the problem. I'm tired of wasting vacation days to be at home for a service tech that's never going to show up. I'm not sure what happened to this business but it seems to have gone from one of the great ones to absolute hell-in-a-handbasket. It's time for me to move on from this abusive relationship...