They have gone out of their way with fittings and ordering me something that isn't in their store…read more The staff are understanding, discreet and very professional.

From the owner: At Nightingale Medical we want our customers to leave our store feeling they've received the best…read moreservice suited for their medical supply needs. Our experienced staff is equipped with the knowledge and expertise to help you find the best product for you. Visit us today for your Ostomy supplies and Post-surgical garments.

National Seating are the worst for warranty work. They are condescending toward their clients. I…read moregot my first mobility scooter through them, but only because my OT made all the arrangements. If you rely on govt support, they will make your life a living nightmare. I don't know how they got on this list! I had a grinding issue in a rear wheel so bad my friends even mentioned it when we where out. I've sent it in for repairs twice and I'm beginning to wonder if it even gets taken out of the van. They keep telling me there's nothing wrong and treating me as if I'm an idiot. When I have to get a new one it won't be from them.

Prompt efficient drop off and pick up Thanks Jamesread more

50 years ago, I went with my mother to a shop to get a mastectomy bra fitting. We left without…read morebecause we could hear a young woman being belittled and crying. With that in the back of my mind I was nervous going to Nightingale to get a compression bra prior to surgery. Nervous enough as it was. What a pleasant surprise. Very professional, cheerful and delightful to deal with. From Cindy who took my call to Sylvia who did the fitting and gave me a big hug when I left. I cannot say enough great things about this place. Any surgery is enough to make a person jumpy but these people are amazing and very, very helpful.

I use a specific type of ostomy product not available in this area. I used to order it direct from…read morean American supplier until my medical coverage no longer covered it. The staff at Nightingale (Broadway) went to a considerable amount of effort to locate a Canadian supplier in Ontario who could ship the items to BC. I'm thrilled that once again I have a reliable supply of this product. Very happy with the service from Nightingale; their staff have been consistently friendly, helpful and accommodating.

I used to come here more often in 2017 and there was nice and honest pharmacist who gave me good…read morefinancial tips. Like how to use Pharmacare for very expensive medication. Today I came for new type of prescription and glad he was still working. Friendly and quick service. However what I didn't like was even the pharmacy was not busy (only one customer), the customer has to speak loudly HELLO from waiting line. Not at counter. If you were just standing at waiting line, no one would come for the service. Same when you came for pick up. They request it to the customer and post it.

Phoned MacDonald's Fairmont Building regarding compression stockings for my mom and a staff named…read moreMargarete was so pleasant and took time to answer all my inquiries!

I usually don't go to Chinese Pharmacy coz I doubt about their professionalism…read more I can proof it at Ackroyd Pharmacy here. When I walked in, there were few customers at the counter and they're all speaking Mandarin loudly. I could hear what they said and I found it's lack of privacy!! Unfortunately, I couldn't speak fluent mandarin and have to speak in English. The lady didn't ask me to wait and get somebody to help me, she just turned around to ask the other staff can you talk to her!! Such service and lack of privacy pharmacy! No comment! If you don't think this is an issue, pls feel free to go there coz they offer coupon (8-10% off) when you purchase prescription. The coupon can be used for any supplement purchase or over counter prescription purchase and some conditions apply.

I have been in Canada for over 40 years and I have gone to many pharmacies, from drugstores, to…read moresuper markets to Costco. I have tried them all. All of them paled when compare to the service rendered by Ackroyd Pharmacy. Ackroyd simply is the best of them all. They take time to explain the dosage and possible side effects of the prescription and is extremely patient in listening to your questions and give you the answer that you are looking for. They are very professional and will go out of the way to solve your problems and concerns. One time, I was going out of town and ran out on my regular prescription. I was in a bind as I could not find the time to visit my GP. They took the initiative to contact the doctor and had my prescription filled in time before my trip. All it take was one phone call for me to the pharmacy. In a word, they are just very helpful. Jessica is the pharmacist that helps me most of the time. Her attitude and professionalism is the best I've ever come across, bar none. Having said that , there are times that I had been served by others and I must say they are just as courteous and helpful. Finally, I should mention that the prescription fee that they charge are no more than that of Costco's and you get a free daily newspaper. I highly recommend this Pharmacy to anyone that appreciate top-notched professional service.