1. Everstone Floors

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Macedonia, OH

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Everstone Floors

3.0 (2 reviews)
Closed • 8:00 am - 4:00 pm

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1 month ago

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14 years ago

EverStone installed a beautiful job for Northfield Village Police, KIA of Bedford and KIA of Alliance.

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Nature Stone Flooring - Thank you Nature Stone!

Nature Stone Flooring

(70 reviews)

Twinsburg Ohio location did sales and install. First month has been great - looks amazing. Great…read moreupdate to 54 year old garage floor. Typical sales call "70% off" research shows this is the regular price so don't fall for the ads. Sales rep did a nice job measuring and explaining process. It's up to you to completely empty garage which was a PITA. I think they used to empty garage for you and store contents in driveway bin but I suspect the COVID economic lockdowns ruined that like so much else. Love the new floor. Does require cleaning and maintenance, but comes with a strong warranty as long as company stays in business. Will update this review over the years as long as Yelp stays open and I am above ground. Von.

Nature Stone management does not return phone calls. I…read moresigned a purchase agreement with them on January 9, 2025 for inside and outside work. While it did a good job on our inside work it, it failed to schedule our outside work, or to respond to my multiple calls over several months to get an update. When, after 5 months I called to cancel the job due to their lack of communication, I was told that I had to speak to their boss, Jim Restifo (sp?). I left a message for him on June 9 and again on July 7, and he, like his employees before, has not responded. Update: 2 hours after posting this review I received a call from Jim. We had a good conversation and he agreed to refund our down payment. As I said, I was happy with their interior work and am glad that, hopefully, this will resolve the matter.

Empire Today

Empire Today

(79 reviews)

This is an update post. I would like to thank Empire today…read moreCleveland for fixing my floors. Due to scheduling issues ( mostly mine) as I was out of the country) it took around a month to get accomplished. However the floors look great and I am well pleased. Thanks again for the repairs.

Buyer beware. The only positive part of this experience was the Sales department--and that ended…read morethe moment the contract was signed. From there, everything went downhill. Installation appointments were rescheduled four different times. In less than a year, with minimal use, both the carpet and luxury vinyl plank flooring look like they're a decade old. The floors have cracks, lifting planks, uneven seams, damaged thresholds, and mismatched dark brown plastic trim installed against gray flooring. The bathroom installation was the worst part. The installer reused an old toilet wax ring instead of installing a new one, causing a leak that damaged the new wood subfloor and leaked into the basement. They also failed to install flooring under the vanity. The damage cost us over $3,000 to repair. When we repeatedly contacted the company, it took months for them to respond. Their "repair" involved ripping out the brand-new subfloor and piecing it back together. The carpet also began wearing out in less than six months, and we were simply told they "don't do patchwork." This flooring was installed for my 85-year-old mother. Instead of standing behind their workmanship, management made the experience even worse. Dionte, from the Twinsburg office, was argumentative, refused to provide his supervisor's contact information, and promised reimbursement that never happened. Instead of covering the more than $3,000 in damages, the company offered only $500--and only if my mother signed a release giving up any further claims. This company failed in its installation, customer service, and warranty support. I cannot recommend them and will be filing complaints with the appropriate state agencies. (It's also worth mentioning they covered the water line hole and line itself under the refrigerator) .

Everstone Floors - flooring - Updated October 2026

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