I had a water heater emergency at my rental property after the bottom of the old unit apparently…read morefailed and caused a water issue. Since this directly affected my tenant, I needed the repair handled quickly, professionally, and at a fair price. I reached out to both Maeser Master Services and Dauenhauer Plumbing while trying to get the issue resolved. After comparing the estimate I received from Maeser with the final paid invoice from Dauenhauer, Dauenhauer ultimately earned my business. Their price came in a couple hundred dollars less, and I appreciated that I did not have to sign up for a monthly membership just to receive a better price on an immediate repair that needed to be handled right away. Dauenhauer replaced the old unit with a new 40 gallon gas water heater, and the process was straightforward from start to finish. The work was completed, the issue was resolved, and my tenant was taken care of. Overall, I was happy with the service, the pricing, and the completed replacement. Out with the old, in with the new. I would use Dauenhauer again for future plumbing needs.

Property Damage Caused by Improper Installation of Emergency Sump Pump…read moreI am filing this complaint against Dauenhauer Plumbing regarding significant water damage to my basement that appears to have been caused by the improper installation of my emergency (secondary) sump pump by their company. On Sunday, March 8, 2026, I noticed that my main sump pump was running continuously without shutting off, which was abnormal. Because I had a newer emergency (secondary) sump pump installed as a backup, I unplugged the main pump to prevent possible damage and contacted Dauenhauer Plumbing to schedule an inspection for the following day. On Monday, March 9, 2026, at approximately 8:30 a.m., I heard an unusual sound coming from the sump pump area in my basement. When I investigated, I discovered water forcefully discharging from piping connected to what appeared to be the emergency (secondary) sump pump system. I immediately contacted Dauenhauer Plumbing, and a plumber arrived within approximately 30 minutes and stopped the water flow. According to the plumber who responded, the emergency (secondary) sump pump had been installed incorrectly. He also stated that he found nothing wrong with the main sump pump. He initially believed the discharge line might be clogged and cut the exterior line to inspect it, but there was no standing water in the discharge line. The plumber then stated that he believed the underground discharge line might be broken and offered to arrange excavation. Instead, I suggested a temporary above-ground discharge solution to move water away from the foundation. The plumber went to Lowe's, purchased flexible piping, returned, connected it, charged me for the materials and labor, and then left. As a result of this incident, my basement sustained water damage, including: Basement flooring saturated with water Drywall/sheetrock wet Insulation wet Possible defect or damage to the main sump pump I have photographs and video of the incident and damage. I have also contacted my homeowner's insurance company, State Farm, and they advised me to begin emergency mitigation with PuroFirst. That process is currently underway. I have made multiple attempts to contact management at Dauenhauer Plumbing regarding this matter and have not received a return call or meaningful response. Given the seriousness of the damage and the fact that their own plumber acknowledged the emergency sump pump had been installed incorrectly, this lack of response is unacceptable.

God has a way of providing exactly what you need, exactly when you need it. His grace and mercy are…read moreas the song says right here , right now it's a magic moment, it means everything. Once again thank you Aaron and the Louisville Mechanical team for doing his work ! Your right on time sense of urgency repairing mission critical equipment, and your professional approach to solving complex issues quickly and right the first time are what set you apart from every other companies in your field of endeavor . You guys are the best in the business. We couldn't be as reliable without you . I am beyond grateful, This makes me and all of my customers so very happy ! Leo Fante Owner FANTE'S Coffee !

Never called back to schedule a meeting. They took my information down, but never followed through…read morewith scheduling a meeting to review the project.

I would leave them zero stars if I could. I have left them glowing reviews in the past however,…read moreafter paying them almost $30,000 to install a new HVAC unit four months ago, our AC system is not working at all. We paid for their "membership" but good luck getting through to them as they hide behind their AI telephone scheduler and then apparently use something akin to Slydial when they call you back (makes calls go straight to your voicemail) so you are forced to use their AI "person" to schedule. Good luck if "she" doesn't recognize you as a "member". Long story short, we called someone else to come out and will be taking all (plumbing and HVAC) of our business elsewhere.

I had a tech come to our house about replacing a toilet flange. The current one was cracked. I had…read morealready removed the toilet and wax seal so it was easy for the tech to inspect the issue. After inspecting the issue for a full 30 seconds I was told the only way to deal with the issue was to jackhammer up the concrete and essential destroy the bathroom. I immediately said no. What he didn't know is I knew how to do the work, it wasn't that difficult. I only called because I didn't want to do it myself. Well an hour later and a trip to he parts store I installed the new flange. Will not be calling Greenwell for any kind of service in the future, and I will be spreading the word of the poor service. Also the tech sat in his van for an additional 45 minutes after he exited the home. A little odd, stealing time maybe? Also green Mohawk? Maybe repping the GREENwell brand but a little unprofessional if you ask me. Drexler will be my choice in the future.

I'm unsure why carbon plumbing has such a high rating. They told me the soonest they could unclog…read moremy toilet was in 5 days. That's not very responsive when it's your main toilet. It seems that the moto of Tarvin Plumbing should be "If you want quick service, go elsewhere."

Just an update to the review posted about 18 mos. ago. In the thousands of dollars I spent with…read moreTarvin to have our plumbing issues resolved, we paid to have the plumbing beneath the sink repaired due to a leak. Needless to say, their repair hasn't held. The pvc piping they installed won't even stay together. It only held for a few months and then just came apart-- leaving us with having to have a bucket beneath the sink. I'm just frustrated enough to write this updated review now because I have to pay to have another plumber come out to fix their work. These people are predatory and unprofessional. Would not recommend. What would've been nice is if the owner of this plumbing company saw the invoice number on my receipt in the last post and tried to reach out-- but he didn't. Instead he implied that we didn't even have his company service my mother's home. Having integrity in your business -- owning a job and its result means something.

Chad was very professional and informative when he was at my home to replace a kitchen faucet. Will…read moredefinitely use this service again for future plumbing repairs.

We had an issue with our shower faucet. The plumber called before arrival and was right on time. We…read morehad a shower enclosure installed two years ago and the faucet twice has needed replacing. The plumber said that we should contact the installer to request a replacement part. He did not charge us for the call. I don't think that the "His name is his his number" would have done the same. Will definitely call these folks the next time I have a plumbing issue!!!

If you're dealing with drainage issues, water problems, or erosion concerns in Oldham County or the…read moregreater Louisville area, I highly recommend Zeppa's Landscaping. Antonio was fantastic - professional, knowledgeable, and incredibly helpful. He walked me through multiple strategies to solve the water problems around my house, including how to address an eroding creek bank. What stood out most was how much time he spent educating me on my options and how to phase things out for the best long-term results. Zeppa's Landscaping is the real deal if you want honest consultation, expert advice, and high-quality service. I'll definitely be working with them again!

Zeppas did the outdoor lighting for my daughter's wedding. They killed it! They put lights up way…read morehigh on trees and did exactly what I wanted. Couldn't have been happier. Great job guys!