What great peeps here, so helpful. I have been with them for over 35 years. Never an issue with…read moremy car or house insurance. One stop shopping with no headaches.

Always available to help with any issue. Goes above and beyond. He always finds a way to help with…read moreissues. Not seem beyond help. Very highly recommend Matt in his office.

Matt insures our home and its contents, our cars, plus an umbrella policy. He gives clear advice…read moreon our coverage decisions, and he handled our car damage (a total loss) generously. He is always quick to return calls and answer queries. You can't ask for more.

In January 2016, I received a letter from my life insurance company that my insurance policy, which…read morewas a continuation policy from my prior job, would be discontinued because the employer was terminating the overall underlying policy. The company indicated that I was eligible for a conversion policy, but it was a different type of policy and it was twice as expensive without twice the coverage. And so I began the process of shopping for another policy via various routes including online. One day when I was at AAA of Northern New England office located on Back Bay Boulevard on a separate matter, I picked up a brochure on life insurance. I told the travel agent that I was working with that I was interested in speaking with someone. She called Robin Tucker, who works in the same office. He was able to meet with me that day. Over a short series of meetings, phone calls, and emails, he helped me to decide which policy type and limit was the best option for me. I was very glad to have a range of options because with the conversion policy offered by the prior carrier, I could only purchase the same limit, only one type of policy, and the price was set. Robin has a lot of experience; being an insurance agent myself (albeit one primarily with experience in surety bonds) I appreciate how important that is. He went to bat for me with the underwriting department on an issue, and pushed them for a decision because I had a deadline with the prior insurance carrier. Also it was really great to be able to talk with Robin in person. I'm very computer-literate, and I do many things online (for instance I absolutely adore ebanking), but sometimes face-to-face is the best type of communication. Robin is personable, smart (indeed a bit of a polymath), and easy to talk with; he can translate insurance language (it's a sublanguage!) to laypeople's talk.

I've been with Statefarm for about 35 years at this time. Tried two other insurance companies who…read moreoffered lower prices but who also increased prices every year. The company has always been good to me. When a hurricane destroyed my car and part of our house, the claims process was easy. They've been fair and offer many different discounts. Came back to Maine 3 years ago. Lisa's office (I've worked with her and Kyle) is great! Everything is always taken care of (changing policies, moving accounts, getting new quotes etc) very quickly and professionally. One of the few businesses I know I can ask and then forget about it because it WILL be done. Filed for reimbursement on a lockout today, the check was ready within a couple hours. Awesome!!! I've been loyal so State Farm for a while. As long as I'm here, I will work with this specific office.

Easy to work with. Super kind staff. They know the Bridgton area very well.read more