I am impressed by the friendly, professional staff. They were very welcoming to us as new customers…read moreand continue to make us feel welcome every time we stop by.

I have been a member of this institution for a few years and would highly recommend to people for…read moretheir customer service, up until now. I had a very bad experience with the bank and feel is should be shared to save others from having the same experience. I had a check that I deposited into my checking account that was larger then normal as well as drawn from out of state. My name was printed incorrectly on this check as well. (Three red flags) I asked the teller how long it would take to clear and was told 2-5 business days. I was happy to wait. The teller needed authorization to deposit and upon returning informed me that the manager had approved to go in as cash! Highly unusual for this but when a manager signs a check they are taking responsibility for what happens to the check (standard banking procedure). Hm they must be familiar with this company. I go about my business and two days later the check is returned as a fake. I am in shock and go to the branch to talk with the head manager for help! She takes me into her office and offers to help me call the number on one of the cards I had with me. I too call and when I am done am told that I am out the money and that I should report to the scam to the police. They tell me that my issue is with the bank, they should not have released those funds until it cleared. I return to the bank and am told to call the collection department which I do and am told that I should not have presented a fake check to them. How was I supposed to know this, that is why we bring to the professionals to tell us if it's good or not. They put in my account as cash with out making sure I had the funds to cover (common bank practice) which I do not and am now told my accounts are frozen until I pay off this debt I owe them!! I am offered a loan after 60 days?! I have a payment coming out automatically tomorrow and do not have the money to cover this! I am told I never should have presented the check and that he's seem my letter! Wait what? My letter? Apparently while "helping" me the manager decided to take a letter I had gotten with the check I deposited, and copied it to send out to others in the bank!!! She did not ask me to copy or if she may share it with any one! I have attempted to work with the bank for the last month and am told that because I did not bring any suspicions I had to the manager I am at fault! I am out the money because they did me a "favor". I DID NOT ASK FOR THIS! I didn't ask for the money to be put in right away, I didn't ask for all of my money to be taken, nor did I ask to be traumatized by the events and actions of the staff of this bank. The bank also did not address the head managers actions of stealing my personal letter and sharing it bank wide. Apparently, V over at corporate thinks this is OK. So, before you go to the Northgate Town and Country CU be aware of the manager who gambles with your accounts by signing a check that might be good or not, but puts your accounts on the line for her bet. Then watch out for the head manager who steals and does as she pleases with your personal belongings.

I have no idea what this other customer said. But I love this bank. They have great people there…read more I never have an issue. I do think they are a bit antiquated with some of their processes. But so what. I feel at home with them. Great support. I am only talking about the Brunswick branch, because that is the only one I use.

My wife and I were approved for loan with conditions like most. We got are approval paperwork on…read moreMonday. Signed all the esign documents the next day, and paid the 500.00 dollar deposit. Conveniently on Friday they said they could not go further in the process due to issues on my credit report ( charged off account that was paid in full prior) which they saw and new about prior to my approval with conditions.So basicly they denied me with the same information they approved me with. I then called Sara who is a supervisor. She claims she can't refund our money due to I cannot prove the underwriters saw or new about that information on my credit report that they had prior to my conditional approval . She then informed me that my 500.00 deposit was already spent. Wow, spent my money immediately after my 4 day aporoval. Also, guess who has not returned my calls after I sent an email with the proof they required. You guessed it, Northeast Bank.

Super friendly staff here at this bank. I am selling my car and met the buyer up here in Maine at…read morethis bank. We dealt with the branch manager Ann eisenhart who was a pleasure to do the transaction with. Did all the paperwork and got us on our way. Better then Bank of America where they really don't care about you. Small credit unions are definitely the way to go when getting a loan for a new or used car. A++ thank you!

Just recently paid for and received a new chip card to replace my well worn card that had no…read morelegible numbers left on it!! I have had nothing but trouble with the chip and the cous de gras was when I took my wife and mother's out for dinner for Mother's Day and the chip wouldn't read again nor would it scan!! I went to the Casco Credit Union branch in Gorham, where my wife and I have been members for over 30 years, to get a replacement and I was charged a fee again for the new card!! It was the same fee that I had paid 3 months ago for a card that never worked correctly!! UNBELIEVABLE!! TWO FEES FOR, HOPEFULLY, A CARD THAT WORKS THIS TIME!!

I have been a customer of Casco Federal Credit Union for many many years. I have always been 100%…read moresatisfied. They are always helpful and bend over backwards to help me. I even had to borrow at one point and they again steered me in the right direction for my circumstances. It was such a relief. The employees are always kind and very polite. Needless to say, I will be a customer for the rest of my life.

I came to this location to get a reprint of my debit card that I misplaced, and they were so…read moreincredibly helpful! The bank is currently under construction so they do not have lobby hours inside, but they are open via drive-through and they were able to reprint my debit card within two minutes. When I initially had visited yesterday to obtain a reprint, they had a software update that prevented them from being able to do so, and they took my number down to call me when services were restored, and they followed through on that promise, which makes them very reliable in my book. I've gone to a few different branches of truchoice throughout the state, and every single branch has been incredibly helpful, and this location is no different. Excellent job ladies!

Maine family federal credit union has over 20,000 members and great staff. employees are friendly…read moreand professional

It amazes me that this credit union cannot invest in a proper system since they are one of the…read morelargest in the area. The Share-tec systems is ancient and outdated. The website goes down and is unavailable at least 1-2 times per week. This is unacceptable- just make the investment for your members.

Tried to open an account in Brunswick. They only do acct opening by iPad from Topsham branch. OK,…read moregot through that but had to come back next day for "processing." Came back the next day and their systems for creating new accounts was down and nobody knew when it would be back up. OK. On to a bank.

We've had an account here for what seems like forever. Friendly staff, good products.read more

I got a good rate through them. Fast and easy! They helped worked around my schedule when I didnt…read morehave time to come in because of work and other obligations.