My wife and I recently brought a family member to Lakeside Vista's memory unit. It's a tough…read moretransition for anyone to make, but the staff helped everyone through it with care and professionalism. Thanks to Don and the rest of the staff for helping us through this difficult time.

My mother was at Appledorn Assisted Living South for eight years. We were happy with her care…read more Staff members were kind and loving toward her. She enjoyed the meals. It was a warm and friendly environment. She was happy there.

I had my mom there and i pulled her out. i feel awful that i put her in such a place. It looked…read moreso nice but don't let looks fool you. More than once i seen residents lay on the floor begging - yes BEGGING for help with alarms going off, and staff sitting 50 feet away in the lunch room. when I asked why no one was responding to the alarm and cries for help, the staff just said that its ___'s job and she is on her break. (you gotta be kidding!) My mom complained of rude aids who treated her like she was an inconvenience and waiting sometimes 15 minutes after pulling the emergency cord before someone came to help her. And i've talked to many people who said they that thefts were common. jewelry, pocketbooks, scarves, perfume, (anything of value). Management does not address concerns, they don't care, they deny the thefts, deliberately cut corners. They don't even have enough flatware because they are to cheap to replace the ones that get lost. Head of nursing does not know what is going on and seems to supervise remotely from a distance. Appledorn admits a resident then claims that the person needs more and more care jacking up the rates but that same person requires less care somewheres else. There are some really nice aids working there. It ain't all their fault, but how do you trust someone who steals from old people? For the money that place takes in at the expense of the very elderly and infirmed, its criminal that they provide inadequate care.

Mother was there for 3 weeks. The staff was very attentive to getting their money and paperwork,…read morebut once that was settled mom was treated like an intrusion to their schedule. She fell and was on the floor for over an hour until my dad managed to get someone to come help. The staff then blamed my father for her falling. Crazy. I found her food tray upside down on her bed (she couldn't feed herself) with the food on the floor. Rather than cleaning up the mess, the staff walked on it grinding it into the carpet. The evening care workers were disinterested, abrupt, and most unfriendly towards mom. When she cried out in pain from their moving her, she was threatened by the staff with restraining devices. My dad and I were quite disappointed that we chose that place for her. I could not in good conscience recommend this for a parent. My father wept daily that he had placed her there. She passed three weeks later. Finally, there is a credit on mom's account, and the staff seems to refuse to receive my calls or relay messages to discuss the matter. Mom had been under home health care workers for the prior 7 months and the care was astonishingly different. At $6,000 dollars per month plus a $1500 dollar fee, it sure is a great money-maker, but a typical big-business system of assembly-line care. If you truly care for your loved one, you will do more research. Try small group house care. Much cheaper and 100% better care.

We were very pleased with the care our mother received. The staff all showed a caring attitude to…read moreus as well as mom. They worked well with Hospice. We visited often and at various times and always found a warm, loving atmosphere.

Mother loved living at the Atrium and very much appreciated the fine staff available to help each…read moreof the residents that live there. They all are so caring, so dedicated to their work and to the residents. Most importantly they convey strong Christian values as they go about their daily service. We are grateful that Mom was able to live her final days in complete happiness because of the loving kindness staff exhibited in their interactions with her. God bless each of them and God bless you Jeff as their administrator.

From the owner: Royal Atrium Inn is a warm community of older adults, enjoying their retirement years together…read morewhile getting the assistance they need. At Royal Atrium Inn, you'll have all the service and support options you need to live life to your fullest. But we offer more than assisted living-we also offer fine dining and a life-enriching activities program that helps our residents live social, healthy lives.

This community is the worst of story point groups in the area. Do yourself a favor and COMPARE it…read moreto every other community in the area on social media before even touring. Your loved one will get very, very, little social interactions and management is virtually non existent. They will promise you the world but apparently spend zero of the rent to actually put back into the community. Always an excuse and always a promise for a better tomorrow with no follow through. A different director every 6-7 months. Most have only lasted a few months. It's worse than it looks from the outside.

This place is amazing! My parents have been here since they opened. The staff is incredibly…read morepersonable and treat my parents with respect and dignity. Amanda and Sara oversee things and my family and I could not ask for better people to watch over our parents. They offer 3 meals a day plus snacks. They also offer other food options if you don't like what is being offered for the meal that day. My dad also has a cat to keep him company. I highly recommend Riley's Grove.