Absolutely deplorable care from nurses and administration. Learning from multiple patients with…read moreparalysis that they were sitting in their own feces for hours at a time & only getting half of the therapy their insurance was paying for was so disheartening. My grandfather deserved better care, and when he brought his concerns to administration they refused to help him leave the facility. Taking away his only means of mobility. I am not sure who is running this place but it needs to be looked into. Please consider other rehab facilities in the area unless you can ensure you're physically checking in on your person multiple times a day!

they don't deserve to be open they treat ther employees bad and they don't care about the residents…read morei seen so many residents come down with bruises on them and they don't clean the place only on special days and they don't clean out the containers where the food suppose to be in they even be lacking on giving the residents there medication they done had so many dead residents there haven't been a day where the fire fighters or ambulance came to the place

The facility is absolutely lovely, The beautification of the property is exactly what you would…read moreexpect to see for the middle of summer. Flowers everywhere and great colors. I was greatest kindly when I arrived and asked to sign a check in log stating my business and the time I arrived. I very much appreciate that process is in place. I arrived early and was offered tea, coffee, or water while I waited. I was given freedom to look around the facility while I waited if I was interested in doing so. I found myself drawn to this really fun finch enclosure where you can watch the birds play. It was in the library and board game area. The facility was bright, well lit, clean, smelled great and marked with directional signs everywhere. When my scheduled time arrived for my tour I was greeted by Kristin with smiles and a welcoming handshake. She was very knowledgeable on the property and provided me with physical informational documents to take as well as information during our tour. Both the studio and one bedroom were in great condition. I appreciated that the balconies were cement not wood so it provided a safer more sturdy feeling. The dinning hall was also very impressive. The room itself had high ceilings with great architecture. Overall great trip and lots to think about.

This is the very best retirement community I have found in this state or any other…read more The facilities are beautiful. The dining room is splendid as if it is on a cruise ship. The food is always good. The service to the residents is top notch. Here they care about the individual and give them the best care. I highly recommend this place for those retiring to an assisted living facility.

RUN...do not trust Maple Ridge Manor (Manistee) with the care of your loved one…read more The only positive comment about this facility is that it is beautiful. Beyond the beauty, it is lacking in every way. The staff are undertrained in providing dementia care and understanding the mind of person struggling with dementia. The management is unprofessional and seemingly unaware (although they've been informed) of the deep issues in care in the dementia wing. In the 36 days my loved one was under the care of Maple Ridge Manor the staff NEVER showered, changed incontinence clothing in morning, or prepared my loved one for bed. ALL care was provided by the family. Doors to the locked unit were often propped open, and the staff in the locked unit were often not present. (Yes, dementia residents were LOCKED in a wing without a caregiver. Yes, this was reported to the state.) Needless to say, the family felt the need to be present most hours of the day to ensure care. Of course, my loved one was moved to a new facility. In one week in the new facility, my loved one has been showered (it's not easy, but it happens), changed both a.m. and p.m., and care for without the help of family. My loved one's anxiety is decreasing and seems calmer. The family is beginning to leave for longer periods of time and trusts that care is happening. Maple Ridge Manor IS NOT the facility to trust with the care and love for your loved one.

Maple Ridge Manor is an absolutely beautiful home dedicated to assisted living and memory care. It…read moreis located in the beautiful community of Lowell. The staff is extremely caring and dedicated to serving their customers. I have toured the property several times and it is always immaculate. I have personally recommend this to friends with aging parents or grandparents.

My mother in law was here from December to September. There are a couple of good employees there…read morebut most are there to collect a check. Let me break it down for you. *Housekeeping I'm pretty sure the entire length of her stay nothing was cleaned in her room. Dusting, vacuum, tub, shower it was all filthy. *Dining room if your loved one naps through a meal they will miss that meal, no one comes to get your family member. It costs extra! They used to deliver water to each room a couple times a day. Then they had Hydration station down the hallway. So if your loved one isn't a person who likes to walk they will not get drinks throughout the day. *Management- the manager is unapproachable. He is not a friendly man and should not be managing a senior housing place. * Medical or Med techs. There were a couple good ones there. Who knows if they are still there. We had missing insulin. Most of her meds I took care of but did have them manage her diabetes. They didn't always take her blood sugar finger pokes or they didn't write them down. Because they didn't do all her meds they could not do a sliding scale for her insulin. She was taken by ambulance at least 4-5 times during her stay for falls. Usually because of UTI's because she wasn't drinking enough water. *Security~ the building is supposed to be locked down at night but I walked in several times after dark. * activities- there were a couple activity directors there during her stay. No one was ever successful in getting my MIL to join in. * maintenance- constant problems with her cable TV and no one at night seemed to want to help her. Leaky faucets, closet light that didn't work all the time. I would not recommend this place

I should preface this by admitting that I'm biased; Stonewood Homes is owned by my Aunt Sandie and…read moreUncle Pat. However, even if it was owned by strangers, I can't think of any place I would rather have my grandma live. Uncle Pat and Aunt Sandie are two of the kindest and most caring people that I know. When it became apparent that my grandma should probably not live by herself any longer, we had a family meeting about the situation. It was probably one of the easiest family meetings of this type. Aunt Sandie immediately said that she and Pat had always wanted to be able to have their family members live with them and of course they would be delighted to have Grandma move in. That's how Stonewood Homes was born, or at least my perception of it. :) When I think of kindness, generosity, and good sense, I think of my Aunt Sandie and Uncle Pat. Who else would convert their family home into a senior living facility? Not only does my grandma have a safe, wonderful, caring place to live, but she has the opportunity to share it with the other residents who quickly become her friends. I had the opportunity to visit Stonewood Homes in person this past weekend for my grandma's birthday. Uncle Pat and Aunt Sandie could not have been better hosts and it was wonderful to experience how my grandma is living. The house has the amazing characteristics of being both cozy and spacious. It's homey, but with tons of luxurious touches. In case you haven't seen the photo - there really is a beverage bar! Aunt Sandie always has coffee and hot tea at the ready. One final note: the beds are fantastic. I travel for work and have stayed in quite a few hotels. The memory foam mattress toppers are soooo comfortable! I slept like a dream, even if it was a twin sized bed. :)