Awful company. Lies, deceit and utter bullsh*tting from start to finish. Had a conservatory built by them a few years back, the results were well below average, but the worst thing about it was the process; Constant lies about why things were done a certain way, why things were delayed, etc. The build of the simple 2 walled conservatory took nearly a year, from start to finish.
Examples of the lies:
When measuring up for the glass was told the measurements needed to be millimetre perfect. Whn the glass was installed there was and inch wide gap between the roof glass and top of the wall. Their excuse, there always has to be a margin of error. Had to have an argument to get them to come back and fill in the gaps (Badly)
Caught them about to plaster over the toilet extractor fan outlet that ended up INSIDE our conservatory. They were just going to block it up and hope we wouldn't notice. Their excuse was "there was to way we could have forseen that" Had to have an argument to get them to move it.
Interior plaster on the walls left half finished, rough like brickwork. He tried to claim all it needed was a couple of coats of paint. Had to have an argument with him to get the builders back to finish it
Drainpipes from the guttering just left open at the bottom for water to pool on the ground causing damp in the exterior walls. Their excuse was that all their other customers like to install water butts so they don't sort the drainage. Had a long argument over this, they never came back to fix it. Ended up having to dig and fit proper drainage myself.
If you value your sanity, I recommend keeping well away from this company. read more