Let me just start out by saying that Cindy M. Smith is excellent at what she does and will work…read morewith you in order to solve whatever Tax problems, concerns or issues you may have. My wife and I have worked with her for many years now and are completely satisfied with her Customer Service, Expertise and Client Protection. A case in point, to prove that she stands behind you, is when she wrote the IRS a letter on her own letterhead, stating the resolution we were going to follow, in order to correct a huge mistake our previous CPA made 2 years running, without our knowledge. Not only was Cindy able to resolve the problem, but because of her letter, the IRS returned the "penalty check" we had already sent in, basically saying, your recent letter explains everything in detail to our satisfaction and we are returning your check, we no longer see an issue. When have you ever heard the IRS giving YOU back money for a mistake that you previously made. Without Cindy's expertise and quick response, my wife and I would have wound up paying thousands of dollars in penalty fees to the IRS. When I say Cindy is on your side, that is an understatement. If you have an issue with Cindy, for whatever reason, I am extremely confident that the issue resides in large part with you and either is an illegal or unreasonable request. She stands behind her work, always listens to what you have to say and will provide detailed and expert advice to not only help with any given situation, but to protect you in the process. We highly recommend Cindy and have always found it a pleasure to work with her and utilize the excellent and professional service she provides.

Cindy Smith's statement about her business is far from accurate. I had been a client of hers for…read moreover 10 years. I am sad to say that she'll slice you off even after working with you for a long time, and in a quite nasty way too. Up to this point, she had been professional and courteous enough. This last year, though, I noticed she has a real problem with taking the time to explain things to you and is impatient and hostile when questioned. We had a disagreement over what I could claim for a deduction. It was an issue she'd been working with me on for years and this was the first time she raised an objection to me, though she claimed she'd expressed uncertainty about it before. I don't recall her ever doing so. So I asked her a lot of questions about the basis of her new viewpoint. She gave a very patchy explanation that didn't directly answer my questions and only created more questions. Instead of explaining her line of reasoning to me more thoroughly which I would have been willing to concede to if I could only understand where she was coming from, she told me I was free to find another accountant, raising the exchange from 4 to 10 in terms of tension and stress. When I tried showing her additional documents and told her I had talked to others in my situation, she viewed my doing so as a challenge to her authority and imposition on her time that she couldn't tolerate, and so she ended her last email to me with a declaration that she was no longer going to work on my taxes this year. This was a month before taxes were due. Let me make this clear: Cindy Smith, CPA isn't interested in advocating for her clients in any way, and will drop you as a client if you try to advocate for yourself. Cindy Smith, CPA would rather pull brutal power moves on her clients, even longstanding ones, than use more evolved communication skills in the face of misunderstandings. If she had the decency to answer my questions and offer me alternatives in a nicer way, she might have kept me as a client for at least this year and gotten the money for the work she'd already done for me. And if she knew how to treat another human being, she wouldn't be getting this Yelp review. But her appalling attitude and personality soured everything, including a chance to recuperate even her own financial bottom line. She had no interest in steering the situation to a more constructive outcome, even after working with me for over 10 years and having me recommend her to my friends, giving her at least one new client. After being the one to inconvenience me by dropping me one month before the tax deadline, she had the nerve to tell me that she wouldn't charge me for the work she'd already done for me this year. I should have known this was coming. Several years ago I was in her office once and heard her talking to a client on the phone. After Cindy hung up she said to the client as if s/he were there, "maybe you would understand this if you weren't so stupid." So here's a warning. Even if Cindy seems perfectly reasonable, competent and pleasant in person, know that she in fact has little respect for her clients and will leave you high and dry if you've somehow made her angry in any way. Don't believe a word she says in her business statement either about wanting to "serve" her clients over the long haul or being "dedicated" to them. Cindy M. Smith, CPA hates her clients and is dedicated to serving her ego and bad temper.

I can't recommend Apexguard enough! With over 50 years of experience, they expertly handled my…read morecomplex taxes as both a W-2 employee and an LLC business owner. Apexguard not only found deductions I didn't know existed but also explained everything clearly and helped me plan for future tax savings. Their professionalism, attention to detail, and genuine care for clients are unmatched. - ARC

From the owner: I am an Enrolled Agent with over 35 years of tax experience, including 20 years with the Internal…read moreRevenue Service and 15 years with the New York City Department of Finance. I worked in the IRS Small Business and Large & International divisions across multiple industries. I now help individuals and businesses with accurate tax preparation, representation, and tax consultation.

It doesn't get any better, when the topic of taxes comes into play. Whether you're in need of…read morestraight-forward prep, strategic planning, or mitigating a disaster (as in my case), Patrick and his team cannot be beaten. If you think you have found every deduction using your "free" online software, think again. There's nothing like an Enrolled Agent to guide you through the maze of the tax code, and nobody does it with the prowess that Patrick possesses. He will "churn your return" to make certain that you get every break you're entitled to, and keep you out of harm's way. Money well spent...

My wife and I recently completed our taxes with Mr. Patrick O'Hara. We appreciated being apprised…read moreof each step of the process, from scheduling an appointment to what to expect during our discussion of the return. Mr. O'Hara was well informed, well paced, engaging, comprehensive and thorough. He and his staff made it less of a daunting experience typically associated with filing taxes. The fees were also reasonable. Thank you Mr. O'Hara for alleviating our anxiety and well equipping us for the coming year.

Great place! My husband and I used this location for our taxes this year for the first time and we…read morewere impressed with the level of professionalism and quality service offered. Rachel is very courteous and patient, giving us ample time to answer our questions. The only drawback to this store is that they're located in a Kmart store and do not have their own separate entrance.

Liars Owner went on vacation and left my taxes undone for 2 to 3 weeks maybe longer .Try to get…read moreupdates and was unable too. They either wouldn't answer phone or when I got someone they were useless . They lied and said they started them and when I called corporate they said that I wasn't in the system . It sounds like there in violation of franchise protocol. Nick is a rude Douchebag. Very unprofessional staff . Wouldn't doubt if he goes out of business .Can't believe Mike would screw me over like this. Stop the spread of bad business STAY 600 ft AWAY from this place

Very fast response. Very polite. I would recommend this company to anyone looking for tax…read morepreparation.

I was very happy with my tax return experience with Carlos. He was professional, he did a great job…read morein maximizing my refund, even following up with me after the fact with additional deductions. I highly recommend this firm to anyone who is interested in getting great service for a good price.

From the owner: Tax season is one of the most stressful times of the year for a lot people. Between reviewing…read morefinancial statements and deciphering confusing new tax law changes, it's easy to get overwhelmed. Doing your taxes doesn't need to take up an entire weekend. Reach out to RC Tax Services to find a certified public accountant (CPA) in Poughkeepsie, NY who can help. Tax season can be hassle-free. Call 845-345-9139 now to set up an appointment at our accounting firm.

Fred & his staff are professional and warm. They provided assistance with thorough explanations…read more We got the one on one time to have all of our questions answered.

Fred and his team, consisting of Laurie and Barbara, have been a phenomenal group of people who…read morehave assisted me both with my corporate and personal taxes. All three of them have taken the time to thoroughly research and answer any questions that I've had. As a new client, I highly recommend his company and will continue to utilize their services for many years to come!

When my husband dropped his forms to be processed, noting my Male name and your processor continues…read moreto refer to me as his WIFE! Get Smart!

Every time we go there, we encounter problems and are told our tax return is rejected by the IRS…read moreand then can't get anybody on the phone. This will be the last year using them.