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Virginia Beach Wedding Company - Personalized tableware and gift setup.

Virginia Beach Wedding Company

(4 reviews)

Nothing about our experience was enjoyable with the Virginia Beach wedding company. Rose was hard…read moreto get in touch with, couldn't give us an exact location for the actual wedding, and didn't listen to our special needs. She didn't reach out the day of to confirm anything, when my fiancé called her that morning she spoke to him with the windows down in her car and couldn't answer his questions clearly. For the ceremony, rose and her family showed up (her husband and young daughter were there). None of them were dressed professionally. They all had on pants and tshirts. For the music, they brought out a boom box to the beach and the music was abruptly played and stopped. It should have been softly started and played out quietly. This was not worth our money, customer service was horrible, and honestly made our special day more stressful. I will say that our photographer (outside vendor) was so kind and took beautiful photos.

READ CAREFULLY BEFORE YOU SIGN THE CONTRACT WITH THIS COMPANY!!! We were looking for a wedding…read morecompany for our beach wedding during the month of JUNE through GOOGLE review, we decided to go with Virginia Beach Wedding Company and we regretted that decision. In our contract, we picked and paid for 2 post bamboo arbor-draped and 2 flower corner swags with fresh flower header and seashell curtain. When we got to the wedding set up, we realized the arbor was completely different from what we have chosen (NONE OF FRESH FLOWERS, NO SEASHELL CURTAIN, AND COUPLE CHEAP FAKE FLOWERS). We asked the coordinator and she just simply gave us a poor excused that the previous couple that rented it and broken the decor of the seashell curtain. We believe things may happen but wasn't it their responsibility to notify us ahead and try to make it up to us before our wedding. We were very disappointed with their services and the way the problem was handled. That made us feel like they just said yes to everything to get the contract. Also, we were told that there would be PROFESSIONAL DJ CEREMONY MUSIC-W-MICROPHONE. Sadly again, they only provided a bluetooth speaker which her coordinator was using her phone and playing music through an app. There was not any microphone as described in our contract and evidently there were no Professional DJ personal there as well. Before our ceremony, we reminded her coordinator about our sand ceremony but she still forgot and the minister was surprised when our wedding was over and we asked when we were going to have the sand ceremony. He was not aware of it since nobody said anything to him. we had to call our guest back to their seats for our sand ceremony. What an awkward moment! It was our first wedding and obviously we didnt know what to do. That's why we hired a team who is good at what they are doing in order to help us but they were very unprofessional. There were a lot more of small things that were missing like rose pedals on the aisle, order of our songs, etc. But on top of that, the way Rose handles our complaint is very disappointing. She has been avoiding our phone call for about 2 months and then on Aug 17th she offered to refund $150 for all missing items and bad services they provided. We refused her offer because that meant all the missing items like arbor and music are only worth $150 while she charged us $3,622. $3,472 is her cost for the rest?? None sense. Be careful when you sign contract with her. No matter how bad their service is, you only get the max 20% refund (if she is willing to refund). We had to report to Better Business Bureau and Attorney General of Virginia State to let them know how this company is practicing their business. The two pics are what we got and what we paid for. Looking at them, you will understand why we are pissed.

Eventful Rentals - photoboothrentals - Updated November 2026

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