My husband and I hired Sam to install a fence in our backyard last fall. We were originally very happy with the work Sam did. However, this spring our fence began to fall over because some of the posts weren't cemented deep enough into the ground. We are very understanding that something like this could happen given the climate in Ohio so we simply asked Sam to come fix the fence which he agreed to. It has since been over a month of him scheduling a time to come out and fix the fence and then cancelling for new jobs he has. He has rescheduled at least 5 times on us and most times didn't show up without any notice given to us. We have made a point of being home every time he has done this to us and it's been extremely inconvenient. He has also not given us a reason for why he hasn't been showing up to these appointments other than being busy with "new work". In our opinion, a good business owner would take pride in previous work he's done and make it a priority to fix something that wasn't done properly. The fence has only been up for a few months and multiple sides are falling down now (hard to tell in the pictures, but it's to the point our neighbors have complained). Would consider changing this review if Sam would make a point of keeping a timely appointment with us but at this point we will likely have to pay someone else to fix his work. Very inconsiderate. read more