My teen daughter has been A patient at Pappas for ten years…read morenow. They are experts at dental care and have a great rapport with the children and teens they service. Highly recommend. J. Soares

Always a great visit with Dr. Elayne! My daughter has been going there for 10 years and my son…read morefor 6. These guys are in and out of the office in 20-25. Just know what your insurance coverages. My insurance covers floride treatment once a year, which I was not aware of. The office does treatment twice a year, because kids, in general, are not getting enough floride.

Dr Wu and team are very professional and make the kids feel comfortable while they're getting…read moretreated. They have a tv in the waiting room and the treatment room. My daughter has been going to her for years and no problems with her teeth so far!

I've brought my daughter twice and cannot recommend it enough. It's difficult finding a pediatric…read morepatient and I am so grateful for my pediatrician (Dr. Man Yee Tong) recommendation! I like that Dr. Wu does the cleaning herself and not a dental hygienist. Facility is clean (even before COVID). Parking is convenient - meter and residential.

It has iPads for the kids. toys. It is in Astoria and they have appointments starting at 9 AM. It…read morehas two TVs on the walls for the kids to watch. Edgar was great

We had an appointment today for my daughter at Dental Smiles 4 Kids Pediatric Dentistry, located at…read more18-15 Francis Lewis Blvd, Whitestone, NY 11357. She was having significant tooth pain and needed attention. Unfortunately, we arrived about 10 minutes late because there was an accident on the way and some streets were closed. I understand offices have schedules and policies, and I respect that. However, I was disappointed with the way the situation was handled. We were told the doctor could not see my daughter because they were closing at 5 PM and there was not enough time, so we had to reschedule almost 3 weeks later. What bothered me most was the way we were spoken to at the front desk. I felt the interaction lacked compassion and understanding, especially considering my daughter was in pain and had already missed school that day. We have been patients at this office for many years because Dr. Kourtsounis ("Dr. K") has always been an excellent and caring doctor. This review is not about the doctor, but about the customer service experience we had during this visit.

Nice place! The doctor is very busy! The staff are very nice! Clean and cute decorations to make…read morekids feel happy

First - Dr.Mike takes off on a 3 month vacation - the only other dentist I would see is Dr.Lupo - I…read moremade an appointment 3 weeks in advance and the day before my appointment this guy who can barely speaks English asks me to change my 11:30 appointment to 11:00 or 3.30 and it would be "awesome" if I could - I have a job and can't rearrange my schedule around them so when t told him it wasn't awesome for me he hung up on me and lastly I was groped by a dentist there who kept coming up behind me and massaging my shoulders - this place is a dental mill - avoid at all costs - lastly I left 4 messages regarding the procedure I was going in for a week before my appointment and never got a call back

After waiting a month for my 1.5 year old daughters appt we were excited and worried for her first…read moretime at the dentist with Dr. Kathy Kim. Let me tell you, Saturday's is always super packed and the earliest appt date we got was a month later for a 12:15pm Saturday appt. The workers are very friendly, reception was awesome and my daughter loved the wooden car you sit in while waiting. The wait time wasn't too bad to be seen and it was a good thing I filled out my first time patient forms already by printing it out from their website. There were a few more pages that wasn't online but it was on their high tech iPad and it was quick. We were escorted to one of the private rooms with the dental chair and Frozen was playing but it was on top facing down for anyone sitting in the chair to watch. Since my daughter was a toddler and only needed a cleaning we didn't get to watch the movie. We waited about 5 minutes for the dentist to actually come and see us which I wished was a little sooner because my daughter was getting restless and didn't want to stay on my lap on the dentist chair like they told us to do. The cleaning itself was quick and painless. My daughter was crying for a minute from not knowing what was going on but Dr. Kathy Kim did a great job calming her down with her low tone of voice and being gentle but efficient and quick. She told us exactly what we needed to know and asked if we had anymore questions but she answered everything already. Great pointers! Btw the parking lot was packed when we drove by but found plenty of street parking right outside. Way better than parking in the lot waiting for a spot. I really recommend this place and can't wait for the next appt in 6 months.

I've been taking my kids here almost as soon as they opened a few years back. Dr. Choi is always…read moreFANTASTIC with my kids, and does his best to make them less scared to be in the chair. The staff there are wonderful, from the front desk to the dental assistants. There are even TVs mounted to the ceiling that are hooked up to their computers, allowing them to play a variety of kids movies so that the little ones are distracted with Lego Batman or Minions rather than the dentist picking are their teeth. The office also sees adults, so if you are nervous about getting a treatment maybe they can put on a movie for you too ^_~ .

This place is a hidden gem. Dr. Elayne is WONDERFUL with children. She is kind, patient, fun, & you…read morecan genuinely trust her with your child's dental care and well being. There's never a wait for more than 5 minutes, Netflix & Disney + for the kiddos to watch while waiting/getting treated, and prizes on the way out!! My 5yr old loves coming here!

Dr. Elayne is AMAZING! My son cannot stop talking about the dentist because she made it such a…read morewonderful as well as comfortable experience for him. She is so kind and patient which is exactly what a child needs when they first start going to visit the dentist. 10/10 recommend!!

Where do I start? Let's me start with the exceptional front line Dr. Lev has THE best assistants…read more They are attentive and accommodating. You walk in and it's like being greeted by friends. Dr. Lev is friendly and informative not to mention he has a good sense of humor. He has gathered the perfect staff of dental assistants and my daughter loves his Hygienist. The office is clean and cozy with a beverage station. I have recommended this place to a few of my co-workers and friends. This is an amazing place to come especially if you have fears of the dentist. They will make you feel secure and comfortable.

The staff is very nice and the doctor is extremely knowledgeable and gentle. I had a tooth pulled…read moreand I didn't feel any pain. I highly recommend him for anything you need done. He's also very honest.

I have been seeing Dr. Cho since he purchased/ took over this practice. I have had nothing but…read moregood experiences with him even though I may be in pain when I visit! Everyone in his practice is great..especially Viola and Maggie! I have always been accommodated whenever I've had an emergency and believe me...I have had plenty! I highly recommend Dr. Cho and his practice for your dental needs.

What a horrible practice. People who answer the phone are incompetent and impudent. They doctor is…read morelisted as a participating dentist for my insurance, which means they charge the pre-negotiated price. When I called, they claimed they charge higher price than other offices. How are you a participating docotor if you do not honor the price, that's excatly the point of the program!! "This program was developed in cooperation with SIDS Consultants, who monitor the performance of participating providers to ensure that appointments are freely given and honored and that charges for services do not exceed Maximum Charges listed in the UFT Welfare Fund Dental Schedule." "If you are eligible for dental benefits under another group dental plan in addition to the UFT Welfare Fund Dental Plan, the dentist is entitled to the benefits available from both plans. The combined payment for any procedure may not exceed the dentist's usual and customary fee, and payment from the second plan will be applied first to reduce or eliminate any out-of-pocket expenses."

We've been going to Dr. Ken Chu for years--my children started seeing him as early as two and three…read moreyears old--and I truly cannot recommend him enough. He is incredibly gentle, patient, and attentive, which makes such a difference when treating young kids. Dr. Chu does excellent work and genuinely cares about his patients. He takes the time to make my children feel comfortable, and as a result, they are not afraid of going to the dentist--in fact, they actually enjoy their visits. His office is always clean, modern and high tech, and everything runs very efficiently. We are consistently seen on time with little to no wait time, which is so important for busy families. His staff is also extremely friendly and welcoming, making every visit a positive experience from start to finish. It's rare to find a dentist who combines skill, compassion, and a great bedside manner so well. I highly recommend Dr. Ken Chu for any parents looking for a skilled, patient, and caring pediatric dentist!

I am sharing this to provide a factual account of our experience to help other families make…read moreinformed decisions. I have documented this timeline and filed a formal complaint with the New York State Education Department Office of Professional Discipline (OPD). 1. Last-Minute Cancellation after 4-Month Wait We began this process in January. After waiting four months for our scheduled appointment, the office called less than 17 hours before my daughter's braces were to be placed to cancel her treatment entirely. They claimed the case was "too complicated," despite having performed the initial consultation and impressions months prior. 2. Clinical Concerns After this office declined treatment, we sought a second opinion from a board-certified specialist. That specialist identified a 1mm midline deviation and Category II bite that this office failed to address in their initial plan. It appears the office was ill-equipped to handle my child's needs but waited until the day of treatment to disclose this. 3. Billing & Insurance Discrepancies The office charged my FSA $1,425 upfront. Furthermore, they billed my insurance company the full amount for a multi-year treatment ($5,700) before a single bracket was ever placed. I am currently working to rectify these charges for services never rendered. 4. Lack of Professionalism When I addressed these delays, the office suggested they were doing us a "favor" by not charging for the initial impressions. Wasting four months of a child's dental development is not a favor. My child's health is a priority, and being discarded as a patient at the last minute was deeply unprofessional. Note to Readers: I have retained all emails, dates, and documentation regarding this matter. I strongly recommend seeking a specialist who is transparent about their capabilities from the start.

I recently switched my primary care dentist to Crystal Dental Care and scheduled an appointment…read morelast Sunday. Before my first visit, I clarified that I wanted a regular dental cleaning rather than a deep cleaning. I changed my appointment time to 11:30 a.m. because of Hurricane Erin. It was about a 20-minute walk from my house to Crystal Dental Care. At the office, I handed over my ID and insurance card, then completed the paperwork. The dental assistant finally called my name. I followed her to the exam room, where she took some X-rays. Dr. Fang greeted me and answered my question about my crown. As she started cleaning, Dr. Fang gave me a heads-up about the saltwater spray. Overall, I had a great first experience! I highly recommend Dr. Emily Fang, DDS!

Great Dentist. I've been going to him for over 20 years...ever since he was with Madison Dental…read more He is very gentle and honest.