Janie and her family are wonderful people. They care and it's real. I have had other tax services…read morein the last 35 years but none have compared. Thank you!!

Janie made my experience so easy and enjoyable. Everyone in the office was kind and helpful. I now…read morelook forward to doing my taxes!

This is my second time filing my taxes here at Watsonville Tax Service, and I must say I am never…read moredisappointed with the services! Juan J. Cano filed my taxes, and he did an exceptional job getting me my maximum refund. I wasn't expecting a refund (since I thought I would end up owning) so I'm grateful for the results. Juan J. Cano is a knowledgable, efficient guy who took his time to answer any questions that I had, as well as explaining to me how taxes work. I would definitely recommend this place to friends and family, and I will definitely be back. Thank you Juan!

Juan is well experienced guy who has been doing taxes for over 15 years. He really went out of his…read moreway to help us file our taxes when someone else would have just collected our money without putting any effort. This was our first time coming here and we are finally glad we found our guy for many years to come. Thank you Juan for actually caring about your clients and doing everything in your power to deliver great results.

They did my taxes fast and out of season. Very knowledgeable answered all my questions, easy to…read morereach unlike my old tax person. Will more than likely be switching to Monserrat Tax service for my future tax preparation.

Considering the time and effort, the pricing to have my state and federal taxes done was fair. I…read morealso neglected to bring in paperwork I had no clue I needed. They were understanding and accommodating despite my incompetence. The preparer who helped me (liliana) was patient and made sure everything was in order and was not hesitant to ask for second opinion from her co worker. 10/10 would tax again.

We went to Joanna at Liberty Tax in Capitola about six years ago because our daughter's return had…read moresome errors from a Liberty Tax office in Florida. Joanna corrected the errors and filed it for her at no charge. We've been going to her and referring folks to them ever since. She is very sharp and professional! Recently her husband, Leo, set up my LLC. He took the time to walk me through each step of the process, ensuring that I had a comprehensive understanding of the LLC and how to keep my finances in order. He recommended accounting software that makes keeping of my finances simple and accurate which makes it a breeze when it comes to file! Leo anticipates our questions and helps us navigate through all the paperwork so it saves time and mitigates the stress involved in the process. We highly recommend Joanna and Leo at Liberty Tax in Capitola and Watsonville. It will save you time, money, and stress!

Ahhh, the dreaded tax season...it's my favorite time of the year... NOT! But as your taxes get more…read morecomplicated. This was my first time doing my taxes professionally and what a difference!! I wish I would've done this sooner! First of all the staff is great, I had my taxes done by the owner. The whole process was easy and I thought I would get a lot less money back, than he told me I didn't owe anything and was actually getting money back this year! I was in shock for a second lol. Anyways, I will never go anywhere else. Will definitely do my taxes with them for now on. Not sure if you guys from liberty read these reviews but I want to thank you from all the help and tips I received from you today. see you next year!

Spoke to Maria on the phone and asked if she was a LICENSED TRANSLATOR she told us YES, we then…read moredrove an hour out of our way to come and see her and when we arrived she said she was just a notary. Waste of our time ! She needs to learn to listen before she answers.

He is friendly and polite but this guy doesn't know anything about filling taxes. He isn't…read moreattentive to details as he filled my taxes one year with the wrong social security number.. Good luck trying to get ahold of him to fix it. He never answers his phone and his voicemail is full.. I had to call the IRS and fix it myself.. My mother and sister also filled with him the same year i did and they both had issues too.. seems like he didn't submit their taxes after month of when they went and they also couldn't get ahold of him.. if you want to avoid having to call the IRS months after you filled dont go to this place.. The kid here is a nice kid but he simply doesn't know how to do his job... good luck to all who still decide to come here.

Everyone is very knowledgeable and professional, so no matter who helps me with my income taxes I…read moreknow they will try to get me the highest return available to me. Isela always answers any questions I may have even if it's over the phone and she gives me the best advice regarding my taxes. Most importantly, I feel peace of mind walking out their door.

Been coming here for the past 2 years & have had the BEST service! Esmeralda, Isela & all staff are…read morevery professional & courteous. Their knowledge helps them do our taxes fast & efficiently. 5 stars across the board!

Sal is thorough and does a great job. Reasonably priced. He assists with planning as well.read more

A great local business and a friendly, yet straightforward place for taxes, notary and mail. I have…read morebeen using their services for my taxes for several years, and they always make the process of filing stress free with their attention to detail, organization and thoroughness. They make you feel like family and are great with answering any questions you have. Highly recommended.

Horrible, horrible, horrible tax service. I called Linda over the phone looking for someone to help…read moreme do my LLC taxes and she told me she would gladly do it for $180.00. I was happy to find someone and headed over to her office. After we were finished doing the taxes she then goes to charge me and the quote is now $345. I was pretty surprised and kept it to myself because she did help me do some accounting so I paid her what she asked. This year I'm trying to do my taxes and make an appointment show up on time but I had forgotten some paper work. I told her I needed a little more time to get it she said it was fine but she wanted me to leave my paperwork so I did. Next thing you know I call her she's booked out until after the tax deadline and they can't help me now. I said fine I'll go somewhere else. I find an appointment immediately somewhere else and they tell me the same I'll charge you 180 for your taxes. So I call Linda trying to get my paper work and now she wants to hold it saying oh you had an appointment with me and you have to pay $60. They aren't doing a single thing for me but take my money. I would not recommend her to anyone. She barely tries and charges you like a doctor. Stay away from the tax doctors!

Linda is very knowledgeable and explains everything as needed thoroughly . Great serviceread more

Been a customer for a few years and called in the office to get a quote for a vehicle I was…read moreplanning on purchasing. Spoke to, I believe a margarita at 1148 am and was told she would get back to me very soon. 24 hrs later still nothing. Get your insurance somewhere else. Avoid this place

No roadside service and they never ever ever answer their phones! I have been calling for days and…read morenobody I mean nobody answers the phone!