I've been coming here every week for a full wash, and the experience is consistently outstanding…read more The team is professional, efficient, and pays attention to the details that make a difference. My car always comes out looking spotless inside and out, and the quality of service never disappoints.

Really happy with my experience and felt that the services provided were clear, direct, and…read moreprompt. I did not feel like I was being overcharged and I was not pressured for any services. I came in to get my AC serviced and tire patched. Discovered I needed a replacement hose for my AC which they ordered in for me, replaced 2 tires and got a brake inspection. I came back a week later for a follow up service. Discovered another underlining issue. They provided options and I plan on returning to complete this service. They are true to their estimated timeframe, pricing, and services. I highly recommend this business for your car services. Thank you!

I had a really great experience at this shop and honestly can't recommend them enough. A few weeks…read moreago, my catalytic converter was stolen, and I had it replaced at another shop. After that repair, my check engine light suddenly came on--even though it wasn't on before. The first shop told me it was a problem with the mass air flow sensor and tried to charge me to fix it, which didn't feel right to me. So I decided to come here for a second opinion, and I'm really glad I did. The mechanic took the time to properly diagnose the issue and walked me through everything step by step. Within about an hour, he figured out that it wasn't the air flow sensor at all--it was just a blown fuse. That alone saved me a lot of money and potentially from being overcharged elsewhere. What really stood out was the honesty and communication. He explained clearly what went wrong, didn't try to upsell anything, and made sure I understood the situation. On top of that, he even aired up my tires for free, which was a nice touch. Fast, honest, and affordable service like this is hard to find. I'll definitely be coming back and recommending this shop to others.

Amazing service, quick (10-15min), affordable, friendly staff, professional - highly recommend! I…read morebought a lightly used tired that looked practically new for half the price out the door of what I was quoted at American tires. I had a concern that maybe the price was so good because they were using tires that were patched or something but nothing could be further from the truth! They shared were they source their tires from and rest assured you're getting a great deal for sometimes practically new tires. These guys and girls are the real deal. They have earned a life time customer and my trust to send my friends and family in the future!

This review is only for their customer service and quoting process. I did not use their services…read morebecause they were a little far from my home (25 mins away). I requested a quote to recharge the AC system on a truck by method of evacuating and recovering the existing freon gas, vacuum testing the system for leaks, and then pumping the recovered gas back in along with any extra gas needed to meet factory spec. They were the first to respond (in what seem like less than 10 mins) with a base price plus a TBD cost of add'l freon I'd need. Their price was the lowest compared to all other Yelp responses I received by at least $40. Based off this very limited interaction, I'd recommend reaching out to them if you ever need any services.

They could have easily charged me for a diagnostic fee and yet they didn't. every time i've come…read morehere they've only been trustworthy and pretty fair with pricing.

I recently had a great experience with Action Auto and wanted to share…read more My Honda CR-Z driver-side door handle mechanism stopped working (apparently a common issue with these cars). I had already purchased an OEM replacement handle from an authorized Honda parts dealer, and initially planned to have the dealership install it. However, the dealership quoted me a very high labor cost and required me to leave my car overnight due to their busy schedule. After doing some research, I found Action Auto in Cypress and spoke with Mark. From the very first phone call, Mark was friendly, professional, and transparent. Best of all, his quote was about half the price of what the dealership wanted to charge. The convenience was a huge bonus. They told me I could bring my car in anytime between 8am-5pm (and even Sundays 8am-3pm). I dropped off my car at 8:30am, and it was ready by lunchtime the same day. On top of that, they even offered a complimentary shuttle ride home--something the dealership no longer provides. The entire experience was smooth and stress-free. Mark's customer service was outstanding both over the phone and in person. The shop itself was clean and well-organized, and I noticed several repeat customers while I was there, which says a lot about their reputation. Most importantly, my door handle works perfectly now--just like when I first bought the car. I'll definitely be coming back to Action Auto for future repairs. Thank you, Mark, for making this such an easy and positive experience!

We have been taking our car to Action Auto for over a year, and honestly, this is how every shop…read moreshould operate. No upselling, no runaround, no "don't call us, we'll call you" and disappear. Just straight-up honest work and clear communication. They break everything down in a way that actually makes sense, they get the job done quickly, and they don't make me feel like I am getting taken for a ride (which can be rare nowadays). If you're tired of guessing whether you can trust your mechanic, this is the spot.

Excellent service, no notes. Granted my car didn't require intensive service but even the basic…read moreservices was well done, honest, and educational. I was sick of going to commercial locations that are always ridiculously busy + overpriced, thus Googling shops close by. Western Auto popped up with high reviews and was only a 5 min drive away from our home. Was greeted by Daniel and we discussed the need of a vehicle wellness check, oil change, tire rotation, and possible car realignment. They immediately took my car in and took ~2.5 hours for overall care. I was receiving real-time updates about the vehicle and given opportunities to address the issue or not. There was no pressure on what the vehicle may/may not need which I appreciate the most. Daniel gave honest advice of my concerns and did not convince me to have work done like other shops would do. The prices were absolutely reasonable and competitive. My new go-to auto shop from here on out. Thanks to Daniel and the auto experts who took care of my car.

It has been about a couple of months since my car repair by Western Auto Care. My car is running…read moresmoothly for being 20 years old (2005 Toyota Corolla). Back in August my car stopped going in reverse and I knew it was time to replace transmission. I message around to a few vendors on YELP. Most of the vendors were were asking for double or tripled the amount for rebuilding transmission. Daniel suggested buying an used transmission which cut down on the costs significantly. Once I had the car dropped off he was constantly updating me with texts/photos of the car status. I also had him replace the real main seal (since transmission is already out) and replace the motor mounts (transmission and engine) and control arms with ball joints. They also tested the used transmission to make sure it held up. They were able to do all that work in 2 days. The car needed to run a while to break in the new/"used" transmission. Daniel and his team did an excellent job with the repair work, communication, and the pricing. The pricing was quite reasonable (Daniel did let me know ahead of time the pricing/quotes for potential work). I would take my current and future cars to him for any repair work. Sorry for the late review Daniel.

I would like to take a moment to truly thank Keith for his hard work and dedication to fixing my…read morecar. He went above and beyond all my expectations, truly a great mechanic. Had a super mysterious clunking when driving over bumps & dips due to previous mechanic mistakes, and he took some of his personal time to come with me and to hear it for himself. They priced very fairly and had an incredible turnaround time, typically done within the same day. Thank you Keith for all that you do, I will be back because of you for the foreseeable future. PS: Keith, the sound is completely gone. Again, thank you.

First time here today. Might be my new go-to my mechanic now…read more Got the oil changed, coolant drained and refilled, as well as the valve gasket cover replaced along with my air filter. My previous go-to mechanic tripped me with a quote of $575 for the valve gasket cover replacement (I assumed they meant the entire thing, not the rubber seal). So I went to this place due to reasonable prices. Their labor prices are also more competitive. The only downsize is that they don't do appointment. Otherwise; so far so good.

Needed a new fuel pump for my truck. Took it to full service auto and transmission and Francis had…read moremy truck fixed and back to me the same day at a very reasonable price I will definitely use Francis for all my repair needs in the future. Cheryl

On April 3, 2026, I dropped my car off at Full Service Auto & Transmission Repairs for what should…read morehave been a simple repair -- replacing the skid plate. I found Francis through an online search because of the many positive reviews, and during our first interaction he was friendly, professional, and seemed very knowledgeable. He ordered the part directly from Acura and quoted me a fair price. My car was ready the following day, but when I arrived to pick it up, Francis informed me that my vehicle had been involved in an accident while in his care. He explained that another driver had been speeding through the parking lot and crashed into him. He gave me the other driver's information, and I contacted him immediately. The other driver gave a very different version of events. He stated that he was backing out of a parking space and did not see Francis. He also told me that Francis provided his driver's license information but refused to share insurance information. Now, more than a month later, I still have a damaged vehicle and have not received insurance information from Francis despite multiple phone calls, text messages, and outreach from Mercury Insurance. I trusted this shop to take care of my car, not return it to me in worse condition and leave me responsible for a $500 deductible. What has been most disappointing is the lack of accountability and urgency. Francis acted as though this situation was not a major concern and repeatedly assured me that the other driver would "take care of it," which has not happened. According to the other driver, Francis even asked him to change the story about what happened. I chose this business because of its strong reviews and the image Francis presents, but my experience has been extremely stressful and disappointing. I believe customers deserve honesty, transparency, and responsibility when their vehicle is in someone else's care.

I got a few quotes before deciding to bring my 2014 Prius Plug-in here, and I'm really glad I did…read more They weren't the cheapest and they weren't the most expensive, but I felt like they charged what they needed to in order to get the job done I had no idea they even worked on hybrids because I never saw that mentioned anywhere, and I think more people should know. They took the time to explain the repair, confirmed the diagnostic code, and even pointed out a few things I should do to help my Prius last longer. They noticed my hybrid battery cooling fan was missing after I told them I just had it "replaced" at another shop. That's the kind of information you don't usually get from a repair shop. They ended up not needing to drop the subframe, so they adjusted the labor instead of charging me for work they didn't have to do. It still took the amount of time they said it was going to take, but still discounted me a little bit which I thought was cool. I also had them do an oil change while it was there, and even that was less expensive than what I normally pay at places like Jiffy Lube or Valvoline. If you own a Prius or any hybrid, I'd definitely recommend checking them out. More than anything, I left feeling like they genuinely know these cars and took the time to educate me, not just fix it. I'll definitely be bringing my Prius back if I ever need anything else.

I brought my car in here for a diagnosis because the car wasn't running properly and the check…read moreengine light came on. I was told that I needed a new engine and it would be like $6000. I got a second opinion and found out a tensioner in the timing chain had broke, and that was it, they rebuilt the timing system and I'm back on the road for less than $2000. I wouldn't trust them to change my oil.