One of the only appliance shops in West Cornwall. We went to get a new TV as our old TV had…read moresuddenly died. Had researched online and knew the TV we wanted. Needed to walk in buy it and leave as difficult keeping a 2 year old safe in an appliance shop. However it wasn't quite that easy. Arrived to a manager going for his break and handing over to another member of staff. They spent 20 minutes supporting another family who didn't know what they wanted. They did check the stock for us on the item but couldn't serve us as the where handing over for break and serving this other family. The other person who working the TV section had spoke to everyone else browsing except us. 40 minutes later and the manager was returning from break and we're still stood waiting with a toddler who is about to wreck the joint. Given my partner was now cross he approached the manager and told him if we didn't have a TV purchased in 5 minutes we where leaving. How strange that within 5 minutes a TV was in the car. Shocking service - Confused if they want to make money or just help people browsing. Could have got it more easily offline but wanted to support local business. Back to online shopping next time. Small car park.

Dixon is situated at the top end of Pydar Street. It is a shop selling similar items to Currys and…read moreComet but at higher prices. The shop is very tacky inside and as the staff are on a battle for comission they can be really pushy.

We called Robin Townsend out to our three year old Candy drier in June as it had started…read moremalfunctioning and was out of warranty. When we telephoned we asked if he was familiar with the make and he assured us that he could repair all brands. When he arrived he dismantled the machine and changed the capacitor as he said this usually fixed most problems. However the machine was still not working properly and he told us that the electric motor was shorting and ''beyond economical repair'' but not to worry as he could source a new drier for us. When we inquired if his prices were competitive with those on the internet he told us he couldn't match them, we asked if he would consider deducting his call out fee if we let him supply a new one and he said he would not. We then said we would source our own replacement and he became very surly and left. We were not happy with Townsend's assessment as the drier's motor did continue to work intermittently. Subsequently we discovered that we did have a five year manufacturer's parts warranty on the machine. A manufacturer's engineer then attended on and found that there was no fault with the motor, the problem lay with a defective control box which he replaced and left the machine working satisfactorily. The manufacturer's engineer told us that he had never known a motor to fail on this model of drier. We have since attempted to contact Townsend to seek a refund of his call out charge since he had completely misdiagnosed the problem. He has not responded. We consider him to be incompetent.

This is a Desire by Debenhams store so specialises in beauty and women's clothing, rather than the…read moreusual department store products available in larger stores. Beauty brands available include Dior, Chanel, Yves Saint Laurent, Clinique, Benefit and Clarins, some of which aren't widely available on other highstreets in the county. You can even book a makeover and let one of the professionals show you how it's done. There are plenty of on-trend clothes and accessories, including bags, belts and shoes, as well as a small cafe serving snacks and drinks. This shop is well worth a visit if you're heading to Truro for a girly day's shopping, but remember it's one of the smaller stores so don't be disappointed that you haven't got 7 floors to peruse!

lots of ladies stuff!read more