The best store to buy furniture, high-end furniture excellent prices, a sales person very helpful…read more They took care all our needs. And they include all the installation.

Purchased "Cube Modern Bedroom" Set. Modern and sleek looking. After about a month of owning side…read moreof mirror dressed started bubbling and getting warped and deformed. Reached out the seller twice - received no response.

We love the creativity of our designer from Joy of Living. She asks us questions to understand our…read morestyle and needs. Most importantly, she listens to what we are looking for and delivers. We love working with Joy of Living, their range of products for furniture to lighting and wall decor is top notch. They also are cognizant of our budget and able to design beautiful spaces for us while staying on target. Highly recommend.

Never thought I would need an interior designer until I found Joy of Living. From the first…read moreconsultation, to planning, to executing- this place made all my internal home dreams come true. Their expertise and customer service has been exceptional and I would totally use them again for when I need my office done!

I am a fan of Bassett furniture. We recently purchase a…read morebedroom set and are very impressed with its quality. But the reason for this post is regarding the customer service. Our sales person was delightful and the store manager went above and beyond to assure delivery to our 2nd home in New York. Quite the opposite of a recent experience I had locally ! You won't be disappointed shopping here for your next piece of furniture. We will be back.

I had an awful experience at this particular Bassett Furniture store. I ordered an expensive bed…read morefrom them but I would not shop here ever again. First, I noticed a price drop a few days after I purchased so I emailed the saleswoman who helped me to purchase. She told me the fine print says I couldn't get a price adjustment. I hadn't even gotten the bed yet at this point. Second, when I finally received my delivery date and one hour window, I cleared the time to ensure I was home. The store didn't even call me to tell me the delivery team was running late. I had to call the store and ask the status. The man on the phone had no clue who was delivering my bed. He didn't even have the delivery companies phone number so I could call and find out status on my own. He ended up calling me back with a status. Overall, my delivery was late by almost an hour on a Saturday, which delayed me in getting to my evening plans. After everything, Bassett did nothing. Did not even apologize. Never shopping here again and never recommending to anyone.

Wanted to buy a mattress for this thanksgiving and found this shop. Super awesomeeeeee mattresses …read more Amazing comfort . They had multiple options with different price ranges . Generally it is a bit pricey but it's almost like a 10 year investment ... they also have adjustable bed frames . Bed frames are ok and priced good but they add 199$ shipping and installation which doesn't make sense . Lots of other places deliver it for free. Very good service and they answered all our questions . Overall fantastic product but a bit pricey .

We heard a lot of good things about Casper including best mattress in a recent Consumer Reports…read more You can get a Casper online but what's the sense in buying a mattress you've never tried? Yes you do get a 100 day free trial but it's for an exchange only. The nearest one to me is this one in the Menlo Park Mall. Once inside you get to try pretty much every mattress they make. Actually there's two models each configured two different ways. You have the option to leave with the mattress and frame or have it delivered and set up for a fee, unless you purchase their most expensive model, in which case setup and hauling your old bed is included. Silvio our salesman was very helpful and accommodating. We spent about an hour trying each bed several times each until we finally made a decision. Purchasing it was an easy process and in less than a week it was delivered before the promised date. Great experience, great bed!

They lack the most basic considerations and accountability as business owners to their customers…read more By far, horrible communication and lack of management skills demonstrated not just once but, on several occasions, and levels. Stay far away from them as your situation could end up similar to mine, since they don't really care about their customers!!!! We spent over $13,000 on custom furniture and two in stock items for various rooms in our house. Michael told us the bedroom set would take 8 weeks. I called the manufacturer, was told production was running 12 weeks plus 2 to 4 weeks for delivery. Michael had to know this when we ordered! We had the two in stock items delivered, a sofa and a recliner. The sofa three seat cushions were of varying firmness, Michael agreed to replace them. Michael ignored my requests for updates. 10 weeks after we purchased the sofa, the seat cushion replacements arrived. Good customer service would take cushions from stock in their warehouse to resolve this faster. The bedroom set, along with two cocktail tables and one side table were delivered. The finish on one table was incorrect as per our order and delivery was refused. Our bed frame of the bedroom set is not on the truck, paperwork has the item yellowed out. Never got a call from the store owners to apologize or discuss what's next. I texted Michael, said he would call me the next day - did not happen. I left a VM on his phone, still no response. A few days later he contacted me after I suggested that we cancel our order. Michael said that the manufacturers of both furniture pieces were working to replace the items and would take care of them immediately (whatever that meant). 6 weeks later, the (new) replacement footboard the headboard, and two side rails were delivered. The bed except for the (replaced) footboard are not the same color as the rest of the bedroom furniture set. I sent pictures to Michael, 2 weeks later I called for a status, he mentioned that the manufacturer would like a drawer from the nightstand to ensure a color match. I rushed the drawer over to his store the same day. He originally told me that he could pick it up the next week when they deliver a different piece of furniture. Well, I am glad I dropped the drawer off since the other delivery wasn't for another 3 weeks. Bed delivered, after waiting 11 weeks for the headboard and two side rails that are the correct color and the nightstand drawer, in total 9 months since order date!

DO NOT purchase anything from this store, as the owner LIED to our credit card company about a…read morecancelled order. The order was cancelled twice in talking with salesman Scott, once on the phone, once in person. When the owner called for the delivery date, he was told the order was cancelled. He said that salesman Scott didn't have the authority to cancel the order. They kept the entire bill on the credit card and LIED to the dispute dept. Michael said the order was a "SPECIAL ORDER" and was not cancelable ( LIE ) He also said the order was on their truck to be delivered ( LIE ) he was told personally that the order was cancelled the week before. He never supplied the credit card company with a refused delivery order. He sent a copy of the bill of sale, but beware, on every order form there is the statement that all sales are final. This is their catch if a dispute arises. Long story short, stay away from people like this. There are more reputable furniture places out there not out there to rob you. This dirtbag wanted to charge a delivery fee ( we received nothing ) and a 25% restock fee for an item cancelled a week before.

TOP TIER .....FROM START TO FINISH!…read more As a General Contractor out of New York City with 25+ years of experience, I deal with trades, vendors, installers, and specialty contractors every single day, so I know exceptional work and service when I see it. For our new home renovation, we decided to work directly with Angela to design and procure the right closet system for our new walk-in closet and dressing room. That turned out to be one of the best decisions we made. From the very beginning through final installation, the entire experience was absolutely phenomenal. Angela handled every detail professionally, communicated throughout the process, and made the entire transaction feel seamless. I was so impressed that I actually called afterward just to personally express how pleased we were with the way everything was handled. And the installers? Some of the best in the business. Luis, Delvi & Emario were on time, professional, well-mannered, clean, respectful of our newly renovated home, and most importantly to me they are incredibly detail-oriented. They never let me down once. The workmanship and attention to detail were exactly what I expect from a top-tier installation. The finished walk-in closet and dressing room came out beautifully. The design, functionality, fit and finish all came together exactly as we envisioned. And I think the strongest endorsement I can give is this: we weren't even finished before we decided to give them more work. We just added another custom 12-foot section of built-ins for an additional closet space! Great people. Great product. Great installation. Great experience from beginning to end. Top-tier company all around. Angela and the entire installation team absolutely earned this 5-star review. Highly recommended! Thank you Angela, Brooklyn, Luis, Delvi & Emario ! - The Elejalde Family

Absolutely stellar customer service! We had a great experience from the initial design session with…read moreShirley to the installation and follow up. The design session was extremely helpful as we had an idea of what we wanted but didn't have the details in mind. Shirley asked us detailed questions about what was most important to us and our habits and created the a fabulous custom closet that's also very functional within our budget. We also did some custom cabinets to our living room TV unit. There was a miscommunication around the design but they reached out proactively to fix it. Ivan (or Evan?) and the installation team finished the job in 1 day instead of the 2 booked. They were extremely professional and efficient. The office staff (Lisa and Anastasia) were very responsive on billing communications. Overall a really great experience. I would highly recommend the NJ Closet Factory team!

Thank you, Maria, for your help with this quite overwhelming process of my kitchen remodel. Working…read morewith you was a pleasure. You listened attentively to my needs and preferences, translating them into a design that exceeded my expectations. You were the only designer who was willing to listen to what I wanted, provide the design and price quote right there at the first meeting with no sales gimmicks, and no waiting for weeks for the quote. Additionally, you were mindful of my budget. Thank you for your energy, humor, and for putting up with my 100 questions!

Maria and the team at Tewksbury Kitchen & Baths did an amazing job with our kitchen renovation! We…read morerecently completed a full renovation of our kitchen and Tewksbury helped us with the design and supplied all the cabinets, hardware, and countertop selection. Maria took all of the time needed to choose the best design and layout with our space, and tried to incorporate everything on our wishlist. Her attention to detail was great and offered some very helpful solutions that we originally did not think of. When the design was complete we were provided complete blueprints for our contractor and a digital rendering of the space that was very accurate to the final product. Delivery of the cabinets was not an issue and delivery staff was very professional and careful with moving the cabinets into our home. The couple small issues with the cabinets were quickly resolved over the phone with Maria. Overall, I highly recommend Tewksbury Kitchens & Bath for remodel projects!

No pressure and helpful service - Thanks Judy for your help in finding what we wanted . In the…read moreprocess of buying a mattress from them also-

All Brands in Bridgewater Nj by far is the best. I have to give a huge shout out to Muhammed the…read moreManager for his professional and most gracious and kind hearted service to me. I have recommended him to several and will not shop elsewhere foe furniture. His entire team is like a family and the delivery and setup was unmatched. Highly Recommend!!!