Thank you, Maria, for your help with this quite overwhelming process of my kitchen remodel. Working…read morewith you was a pleasure. You listened attentively to my needs and preferences, translating them into a design that exceeded my expectations. You were the only designer who was willing to listen to what I wanted, provide the design and price quote right there at the first meeting with no sales gimmicks, and no waiting for weeks for the quote. Additionally, you were mindful of my budget. Thank you for your energy, humor, and for putting up with my 100 questions!

Maria and the team at Tewksbury Kitchen & Baths did an amazing job with our kitchen renovation! We…read morerecently completed a full renovation of our kitchen and Tewksbury helped us with the design and supplied all the cabinets, hardware, and countertop selection. Maria took all of the time needed to choose the best design and layout with our space, and tried to incorporate everything on our wishlist. Her attention to detail was great and offered some very helpful solutions that we originally did not think of. When the design was complete we were provided complete blueprints for our contractor and a digital rendering of the space that was very accurate to the final product. Delivery of the cabinets was not an issue and delivery staff was very professional and careful with moving the cabinets into our home. The couple small issues with the cabinets were quickly resolved over the phone with Maria. Overall, I highly recommend Tewksbury Kitchens & Bath for remodel projects!

I've passed this place many times and finally went inside. I assumed it was a furniture store and…read moreloved the displays they had. There were a few women, employees talking but no one greeted me or explained the store to me. Turns out it's an interior design store that looks like it can custom make furniture. They look to offer skilled interior design service. Too bad no one mentioned it while I browsed.

Selling your house after 20 years and moving into a new apartment in NYC is stressful enough but…read morehaving to furnish a new apartment from scratch in a short period of time is overwhelming. Nina and British Home Emporium were godsends! Nina walked us through layout and design choices seamlessly and efficiently. Working in the store was amazing. We were able to select furniture for our new living room, dining room and 2 bedrooms in no time. In addition, to the furnishings, Nina was able to facilitate custom rug and window treatment installations. Finally, Nina and her team were there every step during the delivery and placement of our new furniture. After living in one place for 20 years it is hard to believe that another place could feel like home, but thanks to Nina and British Home Emporium we have moved forward to our next chapter seamlessly!

Terrible Experience - Would Never Shop Here Again…read more I wish I could give zero stars for the experience I've had with Arhaus. Last May, we ordered a very expensive marble table and were told it would arrive in three months. Instead, it took six months--and when it finally arrived, it was broken and damaged. Arhaus took it back but did absolutely nothing to apologize for the massive inconvenience. They then promised a replacement within four months, but six months later, when it finally arrived, it was broken again. After waiting well over a year, we still don't have the table we paid for. On top of that, the customer service has been awful--rude, dismissive, and unwilling to offer any meaningful resolution. This has been a frustrating, disappointing, and expensive ordeal, and I would never shop at Arhaus again. If you're considering making a purchase, especially something high-end, beware. The lack of care, delays, and poor customer service are not worth it.

We have worked with Steven Dwyer from the Short Hills, NJ showroom for over a year and are so happy…read morewe found him! We originally inquired about a single chandelier by phone. He invited us to see it in the showroom and we ended up purchasing $150,000 of furnishings for our new home. We were hesitant to purchase in NJ as we were moving to South Carolina, but he assured us the distance would not be an issue and he was right, everything was seemless! Along with designers Lisa and Rona, Steven came up with beautiful designs for each room. They provided drawings to scale and finishes for each space so we knew exactly what to expect. Steven's enthusiasm and love of the Arhaus collections and design was contagious and we were so grateful to work with him. He listened closely to our ideas and was excited to bring them to life. We have never worked with anyone like him! We absolutely love our new home and appreciate the ongoing relationship we have formed to help make our little world more beautiful! Ann and Ron Riemann

I came in the store around 12/20 looking for living room furniture. The man who helped us was very…read morenice and helped us order a sofa. He told us the furniture would be delivered in 2 weeks which was okay. A few days later I was browsing the web and saw a much better deal online for 2 sodas instead of one, including delivery. We called the store to try and cancel the order and the person the phone was very rude and told us the web was wrong and to not trust online shopping! Then he told us if we really wanted to cancel we would have to pay them 35% fee. Which I was not told about! I told them how I was having financial issues and no longer wanted it. And yet they pushed further to Noh giving us a between deal eventually they offered a different smaller sofa and a loveseat for an extra 200 and we took it believing it was a good deal They took 2 weeks to call us for delivery date and then we weren't scheduled for a week after that! Bad service!

This store is the worst place to buy furniture. The salespeople (Judy) is very eager to make a sale…read more& tell you whatever you want to hear. Due to Covid had to wait 3 mths for delivery which of course is not their fault. However the communication is horrible. You cannot call the store & ask for updates & the people who work there know nothing. All responses have to be made by Mo (store mgr) who by the way is hardly ever there. They say we will have him call you back tomorrow but NEVER does. I always had to run after him. He claims my messages were never given to him or he is so busy in the store. Really?? You got my money & now am treated horribly. Buyer beware... if you buy here you can't say you have not been warned. Oh & by the way when furniture was delivered had big chips in dresser drawer & also headboard. What a nightmare w/this store. NEVER AGAIN!!!

Considering BoConcept specializes in post-modern sticker shock a routine question about a floor…read morelamp in a completely empty store shouldn't require rigorous translation. "Well, are you interested in the piece?" said the incredulous salesperson who never bothered to look up. "No, I'm here to practice my diction as I struggle to overcome a severe speech impediment." Today, it really doesn't matter the price point, retail customer service has completely disappeared into a WTF black hole. I love the store and modern design but I guess I'll come back when I've conquered my stutter.

I will never buy anything from Boconcept again. I own the Cupertino desk, and it fell apart last…read moreweek. The legs simply came out of the holes. I spoke with customer service, and had been advised that I must have put too much weight on the desk. This was not the case. Boconcept sent tech support to put the desk back together. Surprise, surprise, the desk fell apart again. I went to the local hardware store for a second opinion. The associate advised me that the nails were too short, and there should be an anchor for each nail. Never again

Great service, great prices!! Worked closely with me even when I changed my mind a few times bless…read moretheir soul:) The work was absolutely stunning!! Highly recommended!!

I was very pleased with the quality of the cabinets and they were a very good value. Will took…read morecare of us from start to finish. When we had a minor issue he took care of it right away.

They lack the most basic considerations and accountability as business owners to their customers…read more By far, horrible communication and lack of management skills demonstrated not just once but, on several occasions, and levels. Stay far away from them as your situation could end up similar to mine, since they don't really care about their customers!!!! We spent over $13,000 on custom furniture and two in stock items for various rooms in our house. Michael told us the bedroom set would take 8 weeks. I called the manufacturer, was told production was running 12 weeks plus 2 to 4 weeks for delivery. Michael had to know this when we ordered! We had the two in stock items delivered, a sofa and a recliner. The sofa three seat cushions were of varying firmness, Michael agreed to replace them. Michael ignored my requests for updates. 10 weeks after we purchased the sofa, the seat cushion replacements arrived. Good customer service would take cushions from stock in their warehouse to resolve this faster. The bedroom set, along with two cocktail tables and one side table were delivered. The finish on one table was incorrect as per our order and delivery was refused. Our bed frame of the bedroom set is not on the truck, paperwork has the item yellowed out. Never got a call from the store owners to apologize or discuss what's next. I texted Michael, said he would call me the next day - did not happen. I left a VM on his phone, still no response. A few days later he contacted me after I suggested that we cancel our order. Michael said that the manufacturers of both furniture pieces were working to replace the items and would take care of them immediately (whatever that meant). 6 weeks later, the (new) replacement footboard the headboard, and two side rails were delivered. The bed except for the (replaced) footboard are not the same color as the rest of the bedroom furniture set. I sent pictures to Michael, 2 weeks later I called for a status, he mentioned that the manufacturer would like a drawer from the nightstand to ensure a color match. I rushed the drawer over to his store the same day. He originally told me that he could pick it up the next week when they deliver a different piece of furniture. Well, I am glad I dropped the drawer off since the other delivery wasn't for another 3 weeks. Bed delivered, after waiting 11 weeks for the headboard and two side rails that are the correct color and the nightstand drawer, in total 9 months since order date!

DO NOT purchase anything from this store, as the owner LIED to our credit card company about a…read morecancelled order. The order was cancelled twice in talking with salesman Scott, once on the phone, once in person. When the owner called for the delivery date, he was told the order was cancelled. He said that salesman Scott didn't have the authority to cancel the order. They kept the entire bill on the credit card and LIED to the dispute dept. Michael said the order was a "SPECIAL ORDER" and was not cancelable ( LIE ) He also said the order was on their truck to be delivered ( LIE ) he was told personally that the order was cancelled the week before. He never supplied the credit card company with a refused delivery order. He sent a copy of the bill of sale, but beware, on every order form there is the statement that all sales are final. This is their catch if a dispute arises. Long story short, stay away from people like this. There are more reputable furniture places out there not out there to rob you. This dirtbag wanted to charge a delivery fee ( we received nothing ) and a 25% restock fee for an item cancelled a week before.

As an interior designer, this business has always been my primary source to find clients, great…read moreHunter Douglas shades of all price ranges, beautiful custom drapes installed and lots of designer fabrics for any kind of project. They have serviced my clients for over 20yrs I've been designing beautiful spaces. One of my clients moved from central jersey to the shore and we had them reupholster 4 large furniture pieces in order to use them in the new decor. Excellent workmanship and my clients are always happy so I feel comfortable recommending them to other designers and home owners. Enjoy! They are mostly known a Metropolitan Window Fashions these days and have several locations (Greenbrook, Lebanon, Paramus, Livingston & more).

Omg. They are the best. I was having a problem with a pattern. I lucked out because this super…read morewonderful patten designer who works with the store was there that day. He graciously spent tons of time helping me determine how to make the best of the pattern. I am forever thankful for all the great help.