I can't say enough amazing things about the outstanding customer service we've received at Univista…read moreInsurance's Bird Road office! From the moment we first walked in, we were greeted warmly and treated with the utmost professionalism and care. A special shoutout to **Ms. Yuset Rodriguez** -- she is truly a superstar! Thanks to her unwavering commitment to excellent customer care, we've been loyal, long-time customers. Whether you're meeting with her in person or just speaking with her over the phone, Yuset's service is always above and beyond. She is kind, knowledgeable, patient, and truly makes you feel like family, not just another client. Every interaction with Yuset is smooth, stress-free, and even enjoyable -- she explains everything clearly and always has your best interests at heart. It's rare to find someone who genuinely cares and consistently delivers such an exceptional experience. If you're looking for top-notch service, I highly recommend Univista Insurance on Bird Road -- and especially Ms. Yuset Rodriguez. Thank you, Yuset, for always going the extra mile! Ahora en Español: -------------------------------- ¡No tengo palabras para describir el increíble servicio al cliente que hemos recibido en la oficina de Univista Insurance en Bird Road! Desde la primera vez que entramos, nos recibieron con una cálida bienvenida y nos atendieron con el máximo profesionalismo y dedicación. Un agradecimiento muy especial para **la Sra. Yuset Rodriguez** -- ¡es verdaderamente una estrella! Gracias a su compromiso incondicional con la excelencia en el servicio al cliente, hemos sido clientes fieles durante mucho tiempo. Ya sea en persona o simplemente al atender una llamada telefónica, el servicio de Yuset siempre es superior y va más allá de lo esperado. Ella es amable, conocedora, paciente, y siempre nos hace sentir como parte de la familia, no solo como un cliente más. Además, **Yuset está disponible para todas tus necesidades de seguro** -- ya sea de salud, automóvil o casa, ella siempre está lista para ayudarte con todo lo que necesites. Cada interacción con Yuset es fluida, sin estrés y hasta agradable -- explica todo con claridad y siempre vela por nuestros mejores intereses. Es muy raro encontrar a alguien que realmente se preocupe tanto y que ofrezca un servicio excepcional de manera constante. Si buscas un servicio de primera calidad, recomiendo con los ojos cerrados a Univista Insurance en Bird Road -- y en especial a la Sra. Yuset Rodriguez. ¡Gracias, Yuset, por siempre dar lo mejor de ti!

Great customer service and perfecto location . Always very fast and professional . From the moment…read morewe first walked in, we were greeted warmly and treated with the utmost professionalism . They help me on my Commercial coverage and help me with all my questions . Thank you

Excellent insurance company! Creative and polished and fantastic at communication they consistently…read moretried to save us money on our various policies and were so patient with us in our slow approach. My Wife and I got a new car insurance policy that was more comprehensive and also less expensive and are currently looking for a new homeowners policy for our condo. The experience here has been seemless and also fantastic with each member of their team being top knotch!

Used to be great, now it is horrible…read more It's hard enough to get property insurance post hurricane without your agent being condescending and incompetent. Prices through the roof, refusal to actually work to get those down, fighting to tell me to do useless upgrades... all in all completely stressful and awful. Thank god for Sol Insurance! Saved about 2500 not staying with E&L. WHOOOOO. I recommend you switch too.

I first started dealing with Andrew about a year ago and he was very helpful, now I have had the…read morepleasure of dealing with his dad and he too was extremely helpful, friendly and made the process as easy and painless as insurance can be. I highly recommend this company, they seem to genuinely care about the people they are serving. Thanks guys!

Had to get a new insurance because I was required to get FR44 coverage on my auto policy. I was…read morereferred to Florida Auto Plus by a friend of mine who raved about how helpful the company was and in particular a gentleman named Andrew. Well my friend was absolutely correct! Andrew is probably the most intelligent, helpful and caring individual I've ever encountered in the auto insurance marketplace! He spent great lengths on the phone with me answering all my questions and taking care of my special needs. And on top of it all he found me a policy that was WAY under the price I thought I'd be paying!!! A lifesaver for sure! If you ever need any kind of auto insurance (regular or a special over and above kind) I would highly recommend that you speak with Andrew to see what he can do for you. I'm confident you'll be pleasantly surprised!!

Friendly, experienced and efficient. Found me the best deal…read moreon all me insurance needs.

I've worked with Tamara and her team for my homeowners and auto insurance needs and they…read moreconsistently provide great coverage and pricing options. They are quick and thorough in responding to my questions and requests.

Rick and all the employees at this State Farm truly treat you like family! My husband and I have…read morebeen a customer for the last 3 1/2 years. We have never had an issue. Thank you all so much!

Rick is an excellent agent. The entire staff is very caring and responsive. With it being hurricane…read moreseason, we feel so safe knowing that everything is insured with Rick Gonzalez. We highly recommend them.

Amazing communication, and prompt resolution to my concerns…read more Would definitely recommend to others. After contacting many other agencies I got to the right one.

SIMPLE MAFIA! Stealing money! Never pay when accident! DO NOT DEAL WITH THEM! Cheap people pay…read moretwice!

Great service and knowledgeable- I will use them again. Wait time was reasonable tooread more

supposedly this place closes at 5:30 pm on week days but around 5:15 - 5:20 the door was locked. i…read moretried looking trough to see if i saw anybody but i couldn't see in, then some lady walks out at 5:29 saying we're closed after waiting 10 minutes looking like an idiot at the door to renew my tag. not even surprised after looking at the reviews and the incident that happened prior.

I have been insured by the Palmetto Bay Insurance Group since 2004 and have found Patricia and Ivan…read moreto be extremely efficient and helpful to me in answering any auto insurance question or performing any routine policy work. Whenever I needed something they or their staff provided it within 24 hours. They recently helped me with an accident claim on a rental car as well. The Palmetto Bay Insurance Group deserves a Five Star rating. Marc Dozier

Don't bother doing insurance through Palmetto Bay Insurance Group. Go straight forward with the big…read moreinsurance companies like Geico or Progressive. After years doing business with Palmetto Bay Insurance Group, trying to avoid going direct with the big ones to have a better customer service I can tell it is not worth it. They allowed my daughter's insurance to be automatically renewed with my credit card as a form of payment (a third party's credit card) without even a call or email to me informing that the insurance was more expensive or ask if I would like to quote a different one or would keep using my card for her insurance. She got insurance for less than half of the price direct with Geico.