This store is clean and well organized. They have fun music playing and friendly staff members…read more This is also an incredibly accessible store, there is plenty of dedicated parking, a ramp, automatic doors; and the aisles are also wide enough to navigate. I scored some good finds, including two pairs of gently used ankle boots and a small teal glass and brass plant mister.

Very well kept, had beautiful thing, and service was great. One of the best good wills in the area,…read moreabove any of the Louisville ones. The only thing is that they don't have fitting rooms.

Steer clear! I submitted a rush print order on Friday, December 12th that was promised to be done…read moreby 5pm. When my pick up person arrived at 5pm, they said "Oh, we won't be able to do the order". No explanation of why and a refund was not processed for me. They had ample opportunity to contact me or the pick up person (2 numbers they could have called or texted and 2 email addresses). SIX opportunities to let us know beforehand that they were incompetent, yet they never reached out.

OMG, went over there to get some letters from 1" to 7", first time she came back with the exact…read morecopy of what I gave her then she goes away and come back again with the same exact thing, so I just left and on my way out I go and see the manager and asks why this girl can't do it and he says it could be done, so I just left, AMERICA is in serious trouble

The GE Appliances / Bodewell Service Clown Show…read more On 12/17/2024, a Bodewell technician diagnosed our GE refrigerator as needing a new upper (Fresh Food) Defrost Heater Assembly. Between December 17, 2024 and February 27, 2025, the GE Parts Distribution Center in Jeffersonville, IN sent the following parts to our home: o A mysterious 8-pound box (Photo 1), which nobody ordered. It was later determined to be a GE microwave power transformer. o 10 defective Defrost Heater Assemblies, which were destroyed in shipment due to incredibly inadequate packing. They shipped these very fragile, 3-foot glass tubes (Photo 2) in a 4-foot box, with virtually (in one case literally) no packing protection! Allegedly, Jeffersonville parts management was informed of this problem multiple times by three different departments: Customer Service, Consumer Relations and Executive Case Management. I was assured by representatives of each of these departments that they would "reach out" to the parts center. In GE-speak, "reach out" means to send an email without knowing who, if anyone, is actually going to read it. There was absolutely no follow-up! o Finally, we received a giant box filled with bubble wrap and an unbroken upper defrost heater. Just in case this one didn't make it intact, the parts center shipped two "extra" heaters in their normal shipping boxes. They were both broken. When the big day came for the Bodewell technician to install the new defrost heater, he discovered that he had ordered the wrong part number. The ten broken heater assemblies were for the lower defrost unit instead of the upper defrost unit. He ordered the correct part. FedEx lost that part, but a different Bodewell technician showed up to install it anyway. I wanted to cancel the appointment, but there is no way to contact the local Bodewell technicians directly. The technician tried to call me, but he had the wrong phone number in his computer. Then, like a magician, he pulled the correct defrost heater out of his truck! Unfortunately, he broke it during installation and had to order a new one. o I received the correct part on February 22, 2025. For some unknown reason, I also received yet another lower defrost heater (Photos 3 & 4). The Bodewell technician installed the new part on February 27, 2025. Out of curiosity, the he opened the other defrost assembly. We could hear it rattling around inside the box, so he took it outside on our lawn. Sure enough, that fragile, glass tube was broken in two places (Photo 5). Unbelievable! I have two parting observations: o GE Appliances has a department of five Executive Case Managers. They supposedly represent Kevin Nolan, President and CEO of GE Appliances. If you can make it past Customer Service and Consumer Relations, your assigned Executive Case Manager is there to take names and kick ass. IMHO, this is simply an illusion. Candace, my Executive Case Manager, told me on day one that she "now owned my problem." In reality, she did very little to help resolve my problem. She said she "reached out," i.e., emailed, the Director of Operations of the Jeffersonville Parts Distribution Center. She didn't return any of my four phone calls. But she did call me the day after each service appointment to see how it went. When I requested that GE replace my refrigerator, since they obviously couldn't fix it, she offered to sell me a newer model for $1799.50 -- $184 less than I can buy one at Lowe's or Home Depot. Candace also admitted that she has never met Kevin Nolan or actually seen him in person. o Finally, I was surprised to learn that -- in a 2024 study -- GE is ranked 7th in a list of the top 9 kitchen appliance brands. Based on my recent fiasco with the GE Appliances / Bodewell Service clown show, and the gazillion very negative Internet reviews, it's amazing that they even made the top 100!

I ordered replacement water filters for my new GE refrigerator/ freezer via a brochure sent to me…read moreby GE. These filter are expensive and have an electronic chip installed to communicate with the appliance. When my first set of three filters arrived, they were individually sealed in clear plastic shrink wrap. Inside the shrink wrap, at the connection point for the filters there was all kinds of dirt and debris. I called to express my concern over the contamination, and request replacement filters. I was given a Return Authorization Number and sent them back. I offered to send a picture, but the agent was not interested. Today I received my three replacement filters. They were similarly contaminated with dirt and debris. I have tried to locate a number to voice my concern, and discuss with a Quality representative, but have had no luck. Waiting on the Credit and Returns Department to call me back. SO Frustrated!

Yeah, this is probably not the best FedEx Office out there but the person that helped me out was…read morepretty great. As others have noted, the space is rather odd - long and narrow and not a lot of equipment to use. My guess is that the majority of their business comes from the convention center across the street. Anyway, I needed to print out a document, sign it and email it back to someone - very 2008, I know. The first person that came by wasn't helpful at all and wandered away after 30 seconds. Fortunately one of the other employees stepped up and went out of her way to help me out. Problem solved, document signed and sent, all for less than $1. (Again, the person I worked with was amazing but that did not appear to be typical as most of the employees seemed to be avoiding human interaction).

I was attending a convention nearby and I needed to ship a package to a couple friends. Now, the…read morehotel I was in had a UPS store - which is great! Problem: it was Sunday afternoon and they were closed. Fortunately this Fedex location was a hop, skip and a jump from the Galt House hotel so I took a walk cover to ship my boxes. Coming form New York City, I have to say this Fedex location was cavernous compared to the ones I'm used to. This looked like a warehouse dedicated to printing and shipping! The store was very clean, brightly lit and well organized. The staff member who helped me was extremely helpful. He helped pack up my boxes, wrapped up the items inside and helped me check out very quickly. Afterward he gave my friends and I some great advice on nearby places he enjoys eating and hanging out. Always listen to the locals, I say! Fedex is not cheap, but it wasn't crazy expensive either. The key was these guys were open for shipping when no one else was. Kudos for great service and life saving hours.

I recently went to the UPS Store on Charlestown Road on Tuesday to mail 2 cards to my son for…read moreFather's Day. I told the clerk I wanted them to be delivered before Saturday. He ended up sending the envelope via USPS. I started tracking the package from Tuesday afternoon. It arrived at the USPS facility in Louisville KY on Wednesday and that is where it sat until Sunday. It was finally delivered on Monday. I called USPS and created a support ticket to locate the package, I never heard back from USPS. When I went to speak to the manager of the UPS Store I took it to, he was very rude and unfriendly. He acted like he really didn't care at all about my issue. This is the second time I have had issues with this store. I will never take another package to this store.

This store has really up their Game, Good job Service fast and efficient, Thank you, Steveread more

I only post reviews to companies that are notorious for bad service! This is one of them!…read more If you bring in your products to be cleaned you expect them to be cleaned! Not damaged ruined! Not even that but you can't use them ever again. With that being said they don't compensate you or say sorry they don't care! This is a disgusting thing for a company to continue to do. Unfortunately I fell for them saying they can clean my Christmas pillows and table runner. I'm devastated.

They consistently miss spots on clothing, napkins and table cloths. They crush buttons and do not…read moreiron items properly. I bought a table runner from Williams Sonoma and have used it twice, sent it back for spots and it came back with color decreased and washed out and the linen edge is now worn with a fuzzy edge. The ironing crushed the corners and not even possible to use on a table. My husband and I will never send an item their way.

They lost my Amazon return of upwards $150 . They are rude and not helpful. Don't bother using…read moretheir location.

Less than useless. They're never open when they say they are. It's impossible to find someone to…read morehelp you. It's on the second floor of the hotel tucked away in a poorly marked room. Only saving grace is that it is in a hotel and the hotel staff went above and beyond to get me my package.