Despicable company. Nonexistent customer service. Rude, unmotivated employees who talk crap about…read moreyou when they think you're in hold. Any business that uses their service should rethink their business model.

The northern terminus of the LYNX Blue Line at the end of the 19.3 mile track, this station is…read morelocated on the campus of University of North Carolina Charlotte https://www.yelp.com/biz/university-of-north-carolina-charlotte-charlotte. UNCC is a massive campus with an enrollment of some 30,000 students and it stands on a 1,000 acre campus. The station is at the surface level with a single island platform. There is a crossover just before the station and the trains could be at the stop on either side. There is some cover here but the station is otherwise completely exposed to the elements as are nearly all Blue Line stations. There is an automated ticket vending machine on the platform and you must have a ticket before boarding the train. You can also use the CATS app to purchase online. The next stop southbound is JW Clay Blvd/UNC Charlotte towards I-485/South Boulevard. A full run of the entire line https://www.yelp.com/collection/HPr54TmCPySOUTOSgzOvZA/Mind-the-gap-y-all takes about 45 minutes. As Chris S. mentions, there is parking here but it is only for those with campus parking permits. [Review 16942 overall - 3264 in North Carolina - 458 of 2022.]

What does one say about a light rail station? It was clean and the light rail itself was running on…read moretime the day I was there. The station appears to be well used considering it's proximity to the University, but it's still well maintained. No complaints. No issues.

My apologies for the length of this review, but I am extremely disappointed with Reynolds Limousine…read moreService. I contacted Billy Reynolds on February 18 to reserve a stretch limousine for a 60th birthday celebration. We spoke, he shared photos of his black and white limousine, and I felt comfortable. I provided all necessary details, clearly stating that I only needed pickup and drop-off service. I also let Billy know I needed to confirm with my friend Shelly, who was helping plan the event, and then would follow back up with him. Before confirming with Shelly, I drove a distance on February 21 to the Reynolds Limousine location to see the vehicles, and although I wasn't impressed, we decided to move forward. On Monday, February 23rd, I spoke with Billy again and included Shelly in the call. I asked about the white stretch limousine since I didn't see it on the lot, and he explained it was in the garage. That answer was acceptable. He then asked us to text the pickup and drop-off addresses, email, and contact numbers, which we did. In the text exchange, he asked how long we would need the vehicle. I reiterated that it was only for pickup and drop-off. After that, nothing. No acknowledgment. No follow-up. Silence. On Wednesday, February 25th, I reached out again to ask if the contract had been sent. Still no response. No courtesy. No professionalism. At that point, I felt completely ignored. Concerned, I asked Shelly to contact him. Surprisingly, he responded to her within three minutes. In that exchange, he stated that he does not rent for less than three hours. That policy should have been communicated upfront. Transparency takes seconds. Instead, I was left without any response at all, which felt dismissive and disrespectful. I also reviewed the company's website and found no clear disclaimer about a three-hour minimum unless it is buried somewhere. If this is a firm policy, it should be clearly stated so customers can make informed decisions and not waste their time. Professionalism and respect matter. Clear communication builds trust. Unfortunately, the lack of response, inconsistent communication, and absence of accountability have left me extremely disappointed. I cannot recommend a service that treats potential customers as an afterthought.

I have been using Billy Reynolds / Reynolds Limo at least twice a week nearly every week for the…read morepast several years and have never had a bad experience. His drivers are great, they are on time and professional and booking and billing is easy. 5 out of 5 stars. Bob Mac

Kevin and Alpha Care Service provides excellent and reliable transportation services for business…read moreprofessionals and social gatherings. Kevin is extremely professional and an exceptional driver. His vehicle is brand new, he always arrives on time or early, and his pricing is very fair. As a bonus, he will also use the express lanes when necessary. (Many other services will not) I offer my highest recommendation to Alpha Car Service. Thanks for being there, Kevin. I sincerely appreciate all your help.

What can I say about Kevin and Alpha Car Services?…read more I'd love to leave the most eloquent and glowing review you've ever read, but I'm not that good of a writer. I can use adjectives like "amazing" and "awesome" quite a bit, so that's what I'm going to do. We booked Alpha Car Services for an airport drop off and pick up, a week apart. Our outbound flight was early - EARLY - on a Saturday morning. That meant he had to pick us up even more earlier than early. Kevin arrived on-time, alert and awake, and smiling. Amazing! He even helped us load our luggage into his car. (Probably a good thing, as we were all bleary-eyed and groggy.) He kept us entertained on the early morning drive and delivered us safely to the departure gate. He even helped us unload our luggage. A week later, he picked us up at the airport and drove us home. Our plane ended up being 45 minutes late. Kevin was patient and did not rush us. He even texted us with directions to an alternate pick-up location that was more easily accessible than the crowded pickup lanes. Awesome! Again, he helped us with our luggage and we were quickly on our way home. On our way home, Kevin even offered to take us by our preferred grocery store so we could pick up items that we may need after being gone a week. How considerate is that? Kevin helped us unload our luggage, made sure we could get into our house, and went on his way. His vehicle was immaculate... "showroom clean." His driving was safe. His entire attitude was positive and upbeat. I will certainly use Alpha Car Services the next time I need a ride to the airport. My only regret is that we didn't know about Alpha Car Service earlier! So much better than the other ride-sharing services!

We rented a mini bus for our prom and paid over 500 dollars for it. The bus was literally falling…read moreapart. The first step was about to crack in half, the windows ceiling, and floor, were all leaking water all over us. Finally, our driver continually talked in. The phone while driving and would take 15-20 to come get us from a location. Seriously disappointed.

From the owner: American Chauffeured Transportation is a leader in ground transportation in the Charlotte area. Our…read morefleet of vehicles range from Stretch Limos to Sedans and SUV'S. Providing all types of services such as: Weddings, Proms, Group transportations, shuttle services, airport pick up and returns. You name it we got it. We take pride in what we do, our goal is to make sure that you are happy and fully satisfied with the service and we really mean that. Our drivers are always courteous and ready to answer any question you may have. Next time your looking for luxury transportation make the right choice and choose American Chauffeured Transportation. Please feel free call us: 630-440-7912

Calling/waiting for roadside assistance is always a stressful situation. Carters Towing rescued my…read morebeautiful car from two feet of mud. Their tech, Quay was kind,courteous and highly skilled. Great company!!!

Quick and professional and was just from start to finish a great and amazing experience. Will use…read morethem again

Amazing service. Amazing vehicle. Darren was very professional and in will definitely use his…read moreservices again.

Darren's car service is the best. Great communication. Great pricing…read more On time for an airport pick up in a gorgeous, clean, well stocked vehicle. With snacks! Put me at ease on a long journey. My go-to nice ride in Charlotte and surrounds.