1. Essys Rug Gallery - Franklin

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Franklin, TN

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Essys Rug Gallery - Franklin

5.0 (2 reviews)
ModerateRugs
Open • 10:00 am - 5:00 pm

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At Home - Another view of the sleek and stylish console table from the Honeybloom Hazel series, showcasing its versatility and modern d...

At Home

3.3(22 reviews)
1.8 mi
•$$

First, Sarah was anazing. Sarah went above and beyond to help me locate 4 chairs in stock. She had…read morethe team pull down EVERY single box to verify the exact color I needed. That level of attention to detail and dedication is rare. When my chair delivery arrived damaged, I wasn't sure how this would be resolved. But Sarah, Linda, and Ava turned a frustrating situation into the best customer service experience I've ever had. These three ladies didn't just process a return--they genuinely cared about making things right. Their work ethic, patience, and commitment to excellent customer service is exactly what every retailer needs. They embody what true dedication looks like. If every store had employees with the professionalism and care that Sarah, Linda, and Ava demonstrated, retail would be transformed. I'm incredibly grateful for their help and can't recommend them highly enough. Thank you for restoring my faith in customer service! You three are superstars.

I love shopping here! Matthew was so helpful in helping me locate and load my mattress foundations!read more

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At Home - Colorful outdoor patio cushions arranged neatly on a wicker chair, creating a cozy and inviting outdoor seating area.

Colorful outdoor patio cushions arranged neatly on a wicker chair, creating a cozy and inviting outdoor seating area.

At Home - A stackable teal sling patio chair, perfect for outdoor lounging or dining with its comfortable design and vibrant color.

A stackable teal sling patio chair, perfect for outdoor lounging or dining with its comfortable design and vibrant color.

At Home - A set of modern outdoor patio chairs placed on a wooden deck, overlooking a lush garden, ideal for relaxing and enjoying the ...

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A set of modern outdoor patio chairs placed on a wooden deck, overlooking a lush garden, ideal for relaxing and enjoying the ...

Dalton's Carpet Outlet

Dalton's Carpet Outlet

1.0(1 review)
14.0 mi•Bellevue
Family-owned & operated
3 years in business

We hired Dalton's Carpet Outlet for carpet installation and had a very disappointing experience…read morefrom start to finish. Communication was poor throughout the project. Scheduling was disorganized, with multiple changes and reschedules that caused unnecessary disruption to our home and family routine. When you are replacing flooring, timing matters -- and we did not feel that our time was respected. The initial installation required correction, which added further inconvenience. After issues were addressed and a balance adjustment was agreed upon, Cy contacted my wife directly requesting additional personal payment through Zelle/Venmo. This was completely inappropriate and unprofessional. Payment matters should go through proper company channels -- not personal payment apps. Overall, we did not feel that the level of care, professionalism, or customer consideration matched what we paid for. We expect contractors to communicate clearly, honor scheduling commitments, stand behind their work properly, and handle disputes professionally. Unfortunately, that was not our experience.

From the owner: Welcome to Daltons Carpet Outlet showroom, where you'll find a wide range of flooring for your home…read moreor office at unbeatable prices. Our Showroom has over 200 samples to choose from and we are able to provide a fast turnaround and installation when you purchase our stocked items. With over 50 products in stock just minutes away from our warehouse, we have everything you need to transform your space right NOW!! Whether you're looking for plush carpets for your bedroom, durable hardwood for your home, LVP, tile, or anything in between, we have the perfect product to suit your needs. At our carpet showroom, we pride ourselves on providing excellent customer service and a stress-free shopping experience. Our knowledgeable staff will guide you through the process of selecting the perfect floor for your space and help you make an informed decision. So why wait? Visit our showroom today and discover the wide range of flooring options we have in stock. You won't find better prices or a better selection anywhere else!

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Dalton's Carpet Outlet
Dalton's Carpet Outlet
Dalton's Carpet Outlet

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Floorz - hardwood flooring

Floorz

4.0(14 reviews)
3.1 mi

I had the carpet in the upstairs of my house replaced about a month after I moved in. When they…read morecame to do the initial measurements and offered me a quote, they promised that my carpet would be installed within a week or two. The carpet we ended up wanting was unavailable so we had to wait about four weeks for the installation. Not a huge deal. I worked with Tommy who was very nice to work with. Tommy really tried to go out of his way to give us updates on the status of the carpet and was always available for questions which I really appreciated. Why the four stars? I am comparing this carpet installation with a previous carpet installation I had done in a home we just sold in California in May and I have to say that the quality of work that we had for this carpet installation was not nearly as good. The carpet installation I had done in California was in May of this year so it was all very recent. When the carpet installers came I was actually really worried. They did not have a shirt, a truck or even a hat that indicated that they were associated with the Floorz company at all. Just very, very strange to me. I was a little apprehensive when I let them inside my house because they were total strangers without a single piece of paperwork that indicated they were from Floorz. They took the screen off of my upstairs windows to throw out the old carpet from the upstairs window to my front lawn so they did not have to go up and down the flight of stairs as much. Lazy! I am not paying $5,000 for new carpet so you can cut corners. It was just really unprofessional and they overheard my comments to my husband regarding this and stopped the behavior. They also took so many smoke breaks. It was ridiculous. They also left their cigarette butts and fast food garbage outside of my house on my curb and driveway. It was almost 7 PM at night and they still were not done because they were on another 30 minute smoke break. I was getting really annoyed because I wanted to put my four month old baby to sleep and I couldn't until they left. They could have finished much sooner if they weren't so busy chain smoking. After they finished, there were some areas on the stairs that were not stapled down correctly. I had them re-do them and then looked fine. The carpet looks okay, however, there are some areas where I feel like the carpet doesn't sit right or has loose strands coming up here and there. It is not terrible but it doesn't look 100% perfect so I can't give a full five stars. I have gone back and cut the carpet in the places where it doesn't look perfect and that has helped a little but I don't feel like my carpet looks as pristine and perfect as the carpet did in my California home and it is the exact same carpet.

Floorz installed my hardwoods 10 years ago. At the time I just wasn't strong enough to object to…read morewhat they did. They didn't bring the hardwoods to the house to acclimate, so they cupped. They stained it to match the cabinets, after I told the installer I wanted dark floors. They never finished grouting the bathroom floor and took the grout so I couldn't finish it. As the years have gone by, I've realized they only put one coat of poly in the floor, not two. I've been disappointed for years. Today, I found the original receipt and they sold me 1131 sf of flooring with a note that there is 5% for waste. The problem is, the new contractor who measured says there is only 800sf downstairs. That's 331 sf extra that I never got. It's almost $1000 over what I should have been charged! This whole thing was a scam from the start!

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Floorz - Carpet and area rugs

Carpet and area rugs

Floorz - Carpet and area rugs

Carpet and area rugs

Floorz - 1731 Mallory LN Suite 103 Brentwood TN 37027 Floorz Flooring Hardwood, Laminate, Tile, Carpet and more

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1731 Mallory LN Suite 103 Brentwood TN 37027 Floorz Flooring Hardwood, Laminate, Tile, Carpet and more

Essys Rug Gallery - Franklin - rugs - Updated October 2026

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