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    Essentials Retreat

    3.1 (31 reviews)
    Open 9:00 am - 9:00 pm

    By appointment only

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    11 years ago

    A+ care and service. Friendly staff and helpful. Excellent massage therapist! I've been coming here for many years. Gary B.

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    12 years ago

    I had a deep tissue massage by Shannon and it was wonderful. Planning to return regularly.

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    Ask the Community - Essentials Retreat

    Review Highlights - Essentials Retreat

    I've been getting regular massages here for about 4 years and Adam is the man.

    Mentioned in 3 reviews

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    Skin Wellness Center - Esthetician Room

    Skin Wellness Center

    2.5(12 reviews)
    3.1 mi

    I have been a client of the Skin Wellness Center since 2018. My primary doctor was Ms. Linda, who…read moreassisted me in managing the dark spots on my face. Over the years, we tried various treatments, including Brighter Paths, retinol, and Vivant Daily Pads. On 6/20/2023, Ms. Linda recommended a peeling treatment to be scheduled for 10/23/2023.   The center's hours of operation are rather inconvenient and limited, being open from 9 AM to 12 PM, then closed for an hour, and reopening from 1 PM to 4 PM which makes scheduling appointments difficult for people who work a conventional 9-5 job. Additionally, reaching the center by phone is challenging as calls are rarely answered or returned.   When Ms. Linda performed my peeling treatment, she applied a very strong peel to the areas she had been previously treating and she advised a follow-up after two weeks and provided me with instructions to use Brighter Paths for use post-treatment.  She did return one call to follow up since the peel treatment, but the call was missed since I was at work. When I attempted to return her call, no one answered or called me back.   During the 2023 holiday season, I received no further communication from Ms. Linda or the Skin Wellness Center. Concerned about my skin's reaction and condition, I sought a second opinion elsewhere and was informed that the peeling had caused a burning reaction and damage to my skin. I attempted to contact the center again without success, so I visited in person. I was informed that Ms. Linda had been terminated in November and the center failed to notify me of this change.   I spoke with the owner, who reviewed the missed calls during that period. Despite my willingness to give the center another chance, I agreed to schedule another appointment and, in the end, it ended up being another letdown. I was told to schedule an appointment with Dr. Melanie for a biopsy to assess the damage to my skin and determine a new treatment plan. However, once again, scheduling this appointment was extremely difficult due to her limited availability.   Two months later, I finally met with Dr. Melanie, but the experience was disappointing and something I hope no one else has to go through. She was rude and dismissive, blaming me for the damage (saying it was my fault since I'm the one responsible for scheduling, she was not understanding/considering that the center was not returning calls) and stated that there was nothing more she could do. She abruptly left the office shouting and left most of my questions about the new treatment process unanswered. To say there was a lack of compassion was an understatement.   This center demonstrates a lack of concern for their clients' well-being and fails to take responsibility for their actions and poor medical treatments, which can lead to serious health issues. My experience has been extremely distressing, and I want to warn potetial customers to avoid this place. Do your research before visiting a place like this so you don't end up with physical and emotional scarring like me!! Your skin and well-being deserve better care than what this place provides.

    I've had great experiences here. Dr Haynes did a great job on an excision right under my eye. It…read moretook around seven stitches and there's no scar at all! Howard, the nurse practitioner, is really cool. He's very outgoing and high energy. When he takes biopsies, they're finished and stitched up practically before you can blink. The ladies up front are really friendly too.

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    Skin Wellness Center - Post facial

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    Skin Wellness Center - Derm office

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    Derm office

    Essentials Retreat - skincare - Updated May 2026

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